Enercell / poor customer service
I bought an enercell product a year ago. The adapter went bad, so I went to see if the had that part. They said they didn't have that part and was unable to order it. I called the number to enercell and was advised that Radio Shack could order the product, and was given the order number. I had my wife go back to Radio Shack with the information. The sales associated said they couldn't order it and said there was nothing else she could do. My wife then told her she could call the company and ask for assistance on ordering the part. She dialed the number and made my wife leave a message for Enercell to call back. My wife left both mine and her cell numbers with associate. The encell company called me again and said he had gotten my wife's message, and that Radio Shack can order the part. To this day, Radio Shack has yet to call back. The service at this location is the worst I have ever seen. I will never shop at at Radio Shack again.