Encore Marketing Group / Grocery Voucher Scam
A co-worker told me of a radio commercial advertising a thousand-dollar grocery voucher. I heard the commercial that very next evening and called the number. The customer service worker told me that his company (gave no company name) was doing research in my area (did not even know where I lived) to see what type of groceries people buy, and that by paying $3.58 shipping & handling over the phone with my credit card, I would receive the voucher in 7 to 14 days. I would also receive a membership to American Leisure and EZ Saver, and I would get a $25 Wal * Mart gift card. I was told that I could cancel these memberships up to 10 days after I received the voucher and the cancellation numbers would be in the packet. This was on a Wednesday night at 11:30PM. After the phone call, I looked up Am-Leisure and EZ Saver online and found complaints about it being a scam. I was suspicious from the beginning. Instead of waiting for the packet, I found some cancellation numbers online and cancelled both (Am-Leisure and EZ Saver) that Friday between 1:30PM - 2:00 PM. I was given a cancellation confirmation number as well and copied that as well as the CS Rep I spoke with (Dolores). Two weeks passed and I never received the grocery voucher (at this point I knew it was a scam so I didn't even care), but I did receive the info for the Wal*Mart gift card and a gas card. A week later I also received something from American True Savings, and these strange long-distance numbers started showing up in my cell phone (which is odd because when I called, I gave them my HOME phone number ONLY. They must have caller ID). I didn't answer and there were no messages left. Two days ago I sent a letter to Encore Marketing along with all of the materials that I received in the mail, explaining which date the membership had been cancelled, so I should have never received the materials. I also included the cancellation confirmation information and thanked them in advance for clearly understanding that I want no membership with them or any of their affiliates.
My co-worker said that she cancelled on the same weekend that I did, but unfortunately noticed a charge of $16.95 on her debit card on May 6. She notified her bank of the situation and they told her that the charge is pending but if it goes through, they will dispute it.
I, on the other hand, have not yet noticed any of those charges on my card yet. I am not going to ask them to refund the $3.58 that was already charged to me, as that will be my lesson learned for falling into a such a silly scam in the first place. However, if I notice any charges from these companies or any of their affiliates on my debit card, I will just cut it into pieces, call the bank and report it stolen and get a new number. After all, no one can charge a number that no longer exists. To everyone reading this, remember one thing: If it sounds too good to be true, IT IS.