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Encore Lawn Maintenance / Money requested after service was cancelled

1 Hauppauge, NY, United States Review updated:

The company maintained the property - In Oct 2007 a call was put in to them to stop all services to the property. In May 2008, we received a bill for a fall cleanup that was done in January 2008. The property did not look like it had any work done to it, nor were we ever told or left a notice that they had been to property but yet we received a bill. We sent a letter stating that we had called to cancel all future services in Oct 2007, we also questioned why a "fall" cleanup was done in January when fall clean ups are completed by Oct and if companies run late they usually advise their customers - we had no notice of this what so ever. In general we found this business to be disorganized. No attention was paid to detail. They came across incompetent in administering their business. Their response was a small claims court date and still requesting money for a service that we never asked for, as well as a service that was not confirmed so we have no idea if they even did the work to the property in Jan 08.

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Comments

  • Vi
      8th of Jul, 2009
    0 Votes

    Encore Lawn Maintenance Inc performed EVERY service requested. You just failed to pay for them. Throughout our relationship with these individuals : Melanie Bergstedt and Megan Gieser we were consistantly paid late: 220 days on the first invoice, 90 days on the second invoice and 120 days on the third. The forth was not paid at all. This is a false complaint against Encore Lawn Maintenance by individuals who rented a house and thought they could simply move out to avoid paying their landscape bill.

  • Jr
      9th of Nov, 2009
    +1 Votes

    Please advise:

    Further your reasearch and you'll find that all those within the neighborhood had similar or more extensive complaints, particularly regarding inefficient and adjusted records, no show maintenance, as well as claimed maintenance. This is factual and has been substanciated legally. All counter claims on the part of Encore Lawn Maintenance are libel and slanderous and are merely an attempt to save face.

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