SUBMIT A COMPLAINT

Enbridgework on the property causing leakage into the house and affecting our lives...

See the pictures:
These pictures showing damages caused inside the building due to the water leak from the Enbridge meter box and excavation for meter work done by Enbridge in 2010. Please pay close attention to the water stain marks on the metal backing of the meter box inside the building. Also please note, the electric control panel is very next to this water leak and so this is a hazardous situation. We have neither heard from Claims department or the adjudicator since we started complaining for more than a month now. Lives are being affected by this issue, we wish to escalate the issue to the higher level where decision are made. Below are pictures of the Enbridge meter box on the property, which we believe is deteriorating and hence added to leakage into the building foundation. Also see all relevant pictures.We are disappointed that even after inspecting the place and seeing the water damage caused to our property, you have done nothing to alleviate the issue or address our concern. We wish to see the report you submitted after your visit to our property. 2 weeks ago, when I talked Enbridge, they said they would follow the issue closely. But we have not heard from them. The Enbridge meter box on the property is deteriorating and hence added to leakage into the building foundation.
Hope to see a resolution to this problem at the earliest.

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S1
May 10, 2017

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