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India Post / Department Of Posts review: Parcel not delivered 166

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12:00 am EDT
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I have sent a parcel on on 7th June (from JAPAN) and it has still not been delivered as yet my the SPEED POST of Mumbai, India to my parents! Its more than 10 days now, while I am writing this complaint.

The tracking no. is as follows :

EI741484262JP.

166 comments
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karan44
, IN
Sep 01, 2011 7:50 am EDT

I was to received a parcel from Riyadh ( Saudi Arabia). It was supposed to reach the destination in 4 days but its been 10 days yet not reached the destination. The web site is not updated. It still shows me at the customs since11days

Can anybody please tell me how long does it take to reach the destination

my tracking no is EH000754416SA

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vikram1987
, CN
Jul 03, 2011 4:25 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Hi I have sended parcel to india it almost 10 days nd still my parcel not reached to india tracking no:EE599112065Cn

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Vinay Mahadev
, JP
Jun 06, 2011 2:06 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Dear Sir,
I had sent a parcel from Japan on 2011-05-27, the EMS item number is EG127518984JP, the status is its held with Mumbai Customs, below is follow-up of my parcel
May 27
15:22 Posting/Collection TSUKUBAGAKUEN Ibaraki prefecture 305-8799
May 27
19:38 En route TSUCHIURA Branch Ibaraki prefecture 300-8799
May 28
3:55 Arrival at outward office of exchange TOKYO INTERNATIONAL Branch Tokyo metropolis 138-8799
May 28
4:35 Dispatch from outward office of exchange TOKYO INTERNATIONAL Branch Tokyo metropolis 138-8799
May 29
11:59 Arrival at inward office of exchange MUMBAI EMS SPEED POST CENTRE M INDIA
May 29
13:06 In Customs MUMBAI EMS SPEED POST CENTRE M INDIA

And this status has not changed, the item sent is Babu Milk Powder for my kid, baby clothing and a toy which is net worth of Rs 2500/-, iam not understanding why is still under custom clearance and till on date ppl at my home in India havent received any information on this.

What am i suppose to do now, whom to contact and how long to wait for, pls anyone help me as its for my baby iam worrying, pls someone answer to this.

Regards,
Vinay

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Shankar Singh Bisht
, IN
May 30, 2011 6:10 am EDT

HI,
I sent a birth certification document on 18 - may-2011 from ranikhet (Almora) to Dehradun or any intimation parcel no is EV180434187IN. I have track my status but status not updated on 23-may and i called customer support to Mr. R K BINWAL on [protected] that number . he dropped my call and not answering.
Kindly suggest me its urgent document?

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iwantmyphone
Lebanon, US
May 29, 2011 6:45 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

UPDATE ON PACKAGE, SOMEONE PLEASE EXPLAIN THE PROCESS TO ME?!

USPS NOW SAYS:
Detailed Results:

Origin Post is Preparing Shipment
Foreign International Dispatch, May 28, 2011, 12:58 pm, GUANGZHOU EMS, CHINA PEOPLES REP
Foreign Acceptance, May 27, 2011, 7:30 pm

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iwantmyphone
Lebanon, US
May 29, 2011 4:38 am EDT
Verified customer This comment was posted by a verified customer. Learn more

My USPS update now says:
Class: Express Mail International®
Status: Origin Post is Preparing Shipment

We have received notice that the originating post is preparing to dispatch this mail piece.

**What does this mean and how much longer am I looking at?**

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iwantmyphone
Lebanon, US
May 29, 2011 2:02 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I ordered an item from China on 5/23/11. I was just able to receive tracking information yesterday. Can anyone explain what this means and where my package goes after this last update:
Date/Time Location Activity
[protected]:30:00 MEIXIAN Posting
19:32:00 MXST Despatch from Sorting Center
19:44:07 MEIZHOU Arrival at Sorting Center
21:47:04 MEIZHOU Despatch from Sorting Center
[protected]:36:00 GUANGZHOU Arrival at Sorting Center
10:36:00 GUANGZHOU Handed over to Customs
12:28:00 GUANGZHOU Released from Customs
[protected]:58:00 GUANGZHOU Despatch from Sorting Center

Where does my package go after it has passed Guangzhou customs and left their sorting center? Does this mean it's on it's way to the United States? And if it's destination is Kentucky, where will they ship it to in the US?

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kanthsrik
, IN
Apr 15, 2011 5:33 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Hai,
I have purchased few items from china and shipping by EMS. the parcel handed over by Mumbai customs on 30th march 2011. I waited till today 15th april. But, the tracking website is showing the same info and the parcel is not received yet. No use in contacting customs phone numbers. Requested to help by anyone and share their experience that how to proceed to get my parcel.
Regards
Srikanth.K (from visakhapatnam, AP, India)
ph:[protected] ; kanthsrik@gmail.com

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Nachiket Barve
, IN
Mar 17, 2011 8:30 am EDT
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my friend send me consignments from china on [protected]:01:34 and consignment has been dispatched from shanghai but not arrive in India. the docket no is EE390810081CN plz help me wht to do...

thanks
Nachiket Barve
nachiketbarve19@gmail.com
+[protected]

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amit juneja
, CN
Dec 19, 2010 10:58 am EST

hi a percel has been sent from khandwa to mumbai to be forwarded to china on 6th dec 2010...it's been 13 days but still it's not been delivered and there is no information regarding ...

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Yogendra Singh Chuahan
, US
Dec 04, 2010 10:16 am EST

I have send our important document by EMS from KSA to India on 28 nov tracking showes up to mumbai office on 2nd nov. 7 days has gone. I am very confuse that what do I. I spend 130 SR but I don't know that when this documents will be deliver.

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manish6759
, IN
Nov 19, 2010 6:22 am EST
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I have sent a parcel on on 3rd Nov (from china) and it has still not been delivered as yet my the SPEED POST of Mumbai, India to my parents! Its more than 15 days now, while I am writing this complaint.

The tracking no. is as follows :

EE292223850CN

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REINDOLF ARNOLD ESHUN
, GH
Nov 13, 2010 11:21 am EST

PLEASE I BOUGHT GOODS FOM UAMALTRADE.COM IN CHINA BUT THEY REFUSE TO SEND THEM TO ME AFTER I TRANSFERRED THE MONEY INTO Wanli Zhang A/C Bank of China, Liwan sub branch on 8th and 20th october 2010.So please help get my money back. THANKS

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kenribasar
, IN
Nov 12, 2010 6:05 pm EST
Verified customer This comment was posted by a verified customer. Learn more

Is this website legit?
I made a complain...and nothing happened!
Today is 12th November 2010!
=============================
This my missing shipment details...

Item Number: EA051165349HK
Posting Date Posting Time Drop-off Point
22-Sep-2010 14:02 Pick Up Service (Kowloon and New Territories)

Date # Location Delivery Status
22-Sep-2010 Hong Kong Item posted.
22-Sep-2010 Hong Kong Processed for departure.
22-Sep-2010 Hong Kong The item left Hong Kong for its destination on 22-Sep-2010
24-Sep-2010 India Arrived.
24-Sep-2010 India Pending customs inspection.
27-Sep-2010 India Pending customs inspection.
--------------------------------
This is November! My parcel is missing since 27th September!
I am dying of frustration.
I called Kolkata Customs since September- every single day.
No one picks the damn phone!
On 4th of Nov just' before Diwali for the first time in these months/ days the phone was attented by a gentleman.
I gave him my tracking number and though I was dying of anger and frustration inside I talked to him with my sweetest tone. I guess things didn't work...
Today is 12th of November...[protected]...since I talked to the gentleman from Kolkata Customs and told him my woes...my parcel is still not on its way...
I guess my 69000/- parcel is somewhere rotting in the Hoogli River :(

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amjadtokyo
, JP
Nov 12, 2010 1:04 pm EST

RESPECTED SIR, I SENT PARCEL BIRTH DAY GIFT

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turnhardtoeasy
, IN
Nov 09, 2010 10:18 am EST
Verified customer This comment was posted by a verified customer. Learn more

EMS should really thank god that the websites don't allow ratings in - 1000%... cause its the worst company ever.
My parcel from China which was shipped on 28th of October had reached India and cleared Customs on the 1st of this month. today is 9th of November. It took 4 days for the parcel to come from an International destination and its already been 8 days it couldn't reach my house in Bangalore, and i am still waiting for it.
I have called around 9 numbers and i have been doing it from the past 5 days. Today after trying for around 2 hours i have finally decided to write this review. Most of the times the phone is ringing, then u find it busy and then again it keeps on ringing but no one will bother answer and even if they answer they will give you some other number to call up, and to be sure your call will never be answered.

the tracking website has no numbers to call nor does it has any email id to contact and no updates regarding my parcel obviously.

the numbers that i called are
022-[protected]
022-[protected]
022-[protected]
022-[protected]
022-[protected]
022-[protected]
022-[protected]
---
[protected]
[protected]

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Shafi orchid
, IN
Sep 04, 2010 4:10 pm EDT
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Dear sir,

M/s Pulse Genetech (from JAPAN) dispatch by speed post EMS a parcel containing SIX circuit board as a DESIGN and DEVELOPMENT replacement towards defective send earlier these are SAMPLES wich is for QUALTIY INSPECTION And DEVELOPMENT. The tracking number is " EI877160408JP " on 30 August 2010. As per tracking report we find that the parcel is held up at customs since 1th September 2010. I regret to state that so far i did not receive any communication letter. I shall very much appreciate if the same is sent on my mail id orchid@moredice.com

I am an electronic engineer, i am 40 plus and my life i spent on research and development. I am helping young engineers in design and development of electronic circuits for industries. samples is for study and is of general nature.

I assure of my commitment made above. Hope you shall be kind to clear the consignment and oblige.

Thanking you with best regards

SHAFI

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kenribasar
, IN
Aug 24, 2010 7:43 am EDT
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I haven't received my parcel from HongKong No: EA051380705HK yet. India is lacking a lot! Such shame! Today is 24.08.2010. I called the people in Delhi and Kolkata and none of them knows whereabouts of my parcel! I tried to track it in Indian EMS site but since last 2 days the Indian EMS site doesn't open! And when I last checked it (2 days back) It said it arrived in delhi on 17th from HK and left on 18th to Kolkata and since I am unable to access the site! :=(

This is the status showing on HongKong post site:

Item Number: EA051380705HK
Posting Date Posting Time Drop-off Point
16-Aug-2010 20:01 Pick Up Service (Kowloon and New Territories)

Date # Location Delivery Status
16-Aug-2010 Hong Kong Item posted.
16-Aug-2010 Hong Kong Processed for departure.
16-Aug-2010 Hong Kong The item left Hong Kong for its destination on 16-Aug-2010
17-Aug-2010 India Arrived and is being processed.
17-Aug-2010 India In transit.
21-Aug-2010 India Pending customs inspection.

* Upon the provision of post code
# Location Date
=============================
Today is 24th so I wonder how long will it take for customs clearance and in which place my parcel is at the moment.

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johnkathi
,
Aug 05, 2010 10:46 pm EDT
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Dear Sir,

I have sent a parcel from South Korea to Hyderabad on 27th July 2010. When I tracked online, it shows that the parcel has been handed over to customs in Mumbai on 29th July. It's been 8 days since then and the parcel has not been delivered to Hyderabad yet. My registration number is, EM983219913KR.

I request the personnel concerned to please look into this and deliver the parcel at the earliest.
Thank you.

Regards,
John Kathi

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uttamhathi
, IN
Jul 04, 2010 11:34 pm EDT
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i have a question has anyone ever seen tracking of india post workafter it has moved to ptcmysore, my packet edtails are EM286181957IN sent on 9th june 2010, thereafter i have lodged a online complaint, emailed the postmaster general and submitted a written letter to postmaster stock exchange post office, no response from any of them the tracking does not reflect it to have moved fromthe posting postoffice. lets keep the missing packet aside why does the independent tracking not work, is it another ripoff on the country, i think that the country seriously scrap the UID programme as it would be another ripoff as all of the alternate electronic platform initiated by GoI and its departments.- use any of them as land records, RoC etc.
guess faith moves the country so be it.
such initiative will never ever work unless it is taken off the departments and off the cadre (state and central) to an singular autonomous body not manned/controlled by the cadre. till the cadre proves themselves

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nikunj patel
, PL
May 29, 2010 3:32 am EDT
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My friend from HOnk Kong sent me a watch on 19th of May and today is 29 of May almost 10 days. And yet there is no information available about my courier in India...Being an Indian its really disgraceful for Indian Post. I hope this changes with time. I am really very unhappy with this behaviour. They steal things from customs and then sale it in open market...i have seen people doing this...this custom officer are real fraud...

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asad643
, IN
May 18, 2010 6:58 am EDT
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my brother has send me a parcel from japan on 21-04-2010 one mounth is over but till today i have not my parcel this is very bad service of speed post when call to mumbai custumer service they are giving me wrong numbers and he said call this on numbers he will help you. But numbers is unrecognez this is a service of speed poat and my parcel tracking no EJ027087592JP and i have CED 9259 if really this comment seen a officer please enquir about that thak you from hyderabad

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AparnaT
East Greenwich, US
May 01, 2010 11:23 am EDT
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I have sent a BP instrument for my grand mother from Rhode Island, United States to Mumbai on April, 06 2010..it is May 01st 2010 today and she has still not recd it. My grandma is a 100 yrs old people...my family has been having difficulty measuring her BP therefore I sent a digital instrument. The tracking info says it has arrived in India customs on April 10th at 12:38pm & after that there is no info. What is the use of sending a medical instrument if it does not reach on time. My tracking no. is EG06 5025 443U S! Very disappointing Indian post!

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Dr. trideep guha
, IN
Apr 28, 2010 5:34 am EDT

NOn Delivery of parcel
I have to receive the speed post via no : EE814139664HK
Plz tell me wht happend with my parcel...buz its cant located any ware...

i have checked my local post office, but they are telling they don't have the details with them.

where can i track the post.

Regards,
Dr. TRIDEEP GUHA

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Younus.hk
, US
Apr 03, 2010 3:26 am EDT

Hi Rahul Ala,

You item was shipped to a location in the United Kingdom (UK). I just checked it on the China EMS website. Please see the attached screenshot.

You can also track it yourself by using your tracking number on the link below.

http://www.ems.com.cn/qcgzOutQueryAction.do?reqCode=gotoSearchE

Thanks,
Younus

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Rahul Ala
, IN
Apr 02, 2010 10:30 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Hello,

I am Also Buy a product from the china by EMS speed post, it was delivered on 17 feb but till i could not recive . Can What any one help me ?..what i do?...my tracking no is .. EE340042262CN ..thank you !

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Younus.hk
, US
Mar 31, 2010 3:25 am EDT

Amitabh Puri,

Your package is on its way to you. It has cleared customs.

See here http://ipsweb.ptcmysore.gov.in/ipswebtracking/IPSWeb_item_events.asp?itemid=EG048497876JP&Submit=Submit

Younus

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AMITABH PURI
, IN
Mar 29, 2010 5:43 am EDT

I was to received a parcel from Tokyo ( Japan). It was supposed to reach the destination in 5 days but its been 15 days yet not reached the destination. The web site is not updated. It still shows me at the customs since 12 days

Can anybody please tell me how long does it take to reach the destination

my tracking no is EG048497876JP

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SUKHWANT SINGH
, IN
Mar 25, 2010 5:44 am EDT

I buy a camera on ebay site from Europe, Lithuania.Seller shipped my parcel on dated 25/02/2010 by Lithuanian Post Service and give tracking number RN891802831LT.Still my parcel hasn't reached. I don't know what to do and whom to call. If anyone has any information to track the whether the parcel has cleared the custom in India. plz let me know. I will be highly thankful.

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NAYEEM SHARIFF
, IN
Mar 20, 2010 6:14 am EDT

HELLO THERE,

LAST 10 DAYS BEFORE I PLACED AN ORDER FOR 5 NUMBERS OF USED DELL XPS 1640 LAPTOPS FROM CHINA AND THEY SHIPPED MY ORDERED PRODUCTS BY EMS. MY TRACKING NUMBER IS "EE194254698CN". ON 19TH MARCH I WENT TO EMS CUSTOMS FOR ENQUIRY OF MY ORDERED CONSIGNMENT AND THERE I GOT THE REPLY AS THE CONSIGNMENT ONTAINS ONLY 2 NUMBERS OF ROLEX WATCHES AND THERE ARE NO LAPTOPS IN THE BOX.

I ALSO ENQUIRED WITH THE SELLERCOMPANY OF CHINA AND THEY SAID THAT THEY SHIPPED THE CONSIGNMENT WITH 5 DELL LAPTOPS AND THEY ALSO SENT THE COPY OF INVOICE ALONG WITH THE CONSIGNMENT.

NOW I KINDLY REQUEST YOU TO GET MY ISSUE RESOLVED AT THE EARLIEST.

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muravi
, IN
Feb 15, 2010 4:23 am EST

My vendor sent me ny shipment from taiwan on 2nd Feb 2010. Till now I haven't received it. There is no way to track this as different site give different answers. I am trying to reach mumbai customs at 022-[protected] for the past two days. I only get BUSY signal or BUSY recording. Sometimes when it rings nobody picks the phone. I know that it is with mumbai customs. Somebody please help me on how to get hold of my shipment. I will be very thankful to you. My tracking No. is EE004175665TW.

PLEASE HELP ME

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Praveen5344
, IN
Dec 20, 2009 11:11 pm EST

My name is Praveen From Andhra Pradesh, I need to get a parcel from Hong Kong and the parcel has been dispatched from Hong Kong on 27th Nov 2009 and the Hong Kong customs has cleared and dispatched it from Hong Kong to its destination (India) on 3rd Dec 2009 and its been almost 20 days since the item left Hong Kong and I still did'nt get the item and no tracking update or status of the shipment in the speedpost tracking...Can anyone please help me track my item or get the item.

S. Praveen Kumar
Ph: [protected]
Parcel Tracking.No: VV000729253HK
Email: praveenkumar5344@yahoo.com

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A.DAVID
, IN
Dec 01, 2009 11:23 pm EST

GOOD MORNING SIR

I AM DAVID FROM SRIKAKULAM, ANDHRAPRADESH.I HAVE TO RECEIVE A PARCEL FROM CHINA.WHILE I AM TRACKING IT WAS DESPATCHED FROM SORTING CENTER OF GUANGZHOU ON 21-11-2009.BUT TILL NOW IT WAS NOT RECEIVED.THE TRACKING NUMBER OF THE PARCEL IS EE254990618CN.PLEASE ACCEPT MY REQUEST AND SEND ME THE DETAILS.MY PHONE NUMBER IS [protected] AND MY EMAIL ID IS david4785@gmail.com.

THANKING YOU
DAVID

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talk2host
houston, US
Nov 25, 2009 12:07 pm EST

USPS Label/Receipt Number: CP28 8489 913U S

send on 11/04/09

Status: Out of Foreign Customs

Haven't received to the destination: Ajmer

Can anyone tell me which "foreign Post office" should I contact?

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nexsus corporation
, IN
Oct 16, 2009 3:51 am EDT

Dear Friends,
I am Reading all the Posts and have seen that all the posts or deliveries which have come are in a form of Gifts of Some Sort...
I would like to know whether the same thing happens if the Goods have come along with Proper Invoice and the the Reciever is ready to pay the said Custom Duties ?
If any people have good experiences would like to share please tell me. I have a consignment which is coming and the Client has done a mistake by sending it through EMS.
If Possible i will personally go down to airport and do the needful...Please share your experiences..
Thanks...
Nishant

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nexsus corporation
, IN
Oct 16, 2009 3:33 am EDT

Hello Rank Corporation,
Firstly I would like to know whether the same thing happens to all the consignments?
If i have imported something from China and is accompanied with a Proper Performa Invoice would the EMS do the same thing. What if I go directly to the Airport and Pick Up?
I dont at all trust these Lethargic, Uncompitent B*********.
Please let me know your Advice.
Regards,
Nishant

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annoyedman
, AE
Sep 25, 2009 12:05 pm EDT

Hi, I am seriously upset with India Post's EMS service. I was shipped a parcel about 10 days ago from Mumbai using International EMS to me in Dubai. It contained a valuable gift which was for someone's birthday.

Tracking number is: RR008025865 6IN
It was supposed to arrive in four days, but it still has not arrived till this day.
Both the post service in my country, and the India Post now have no records of the package, as it was somehow removed from the system.
So either it was delivered to a wrong address, was stolen by some ###ed employee, got returned to the sender, or arrived at my location (which clearly did not happen!)
Now i am at a loss of about 13000 Rs, and am really pissed off with the service.
If anyone could help, it would be appreciated.
Now i'm praying for a miracle and that the package somehow arrives to me, or to the sender in Mumbai.
This is ridiculous. Never will use India Post again.

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PLEASE HELP ME OUT
, IN
Sep 05, 2009 4:26 pm EDT

Hi
Now that's much better. My friend sent me a parcel from China on [protected]:14:00 via EMS and the tracking number is EE225164062CN and its detail...

Your item was released from Customs(REPUBLIC OF INDIA MUMBAI PAR) at [protected]:15:00

Date/Time (GMT+8) Location Activity
[protected]:14:00 ZHONGSHAN Posting
[protected]:41:02 ZHONGSHAN Arrival at Sorting Center
[protected]:53:37 ZHONGSHAN Despatch from Sorting Center
[protected]:18:00 ZHONGSHAN Despatch from Sorting Center
[protected]:10:00 GUANGZHOU Arrival at Sorting Center
[protected]:12:00 GUANGZHOU Despatch from Sorting Center
[protected]:08:00 REPUBLIC OF INDIA MUMBAI PAR Arrival at Sorting Center
[protected]:11:00 REPUBLIC OF INDIA MUMBAI PAR Handed over to Customs
[protected]:15:00 REPUBLIC OF INDIA MUMBAI PAR Released from Customs ...

WOW WOW WOW.thanks to the custom.

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FedUp Indian
, IN
Sep 04, 2009 4:49 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Excuse me! The numbers are genuine! You need two things when you call these numbers:
1. Patience
2. PATIENCE!

By the way I got my stuff right now and everything is fine. It was given to customs on AUG26 as per tracking details and today I got it. Not bad!

Good Luck to you all! Hope the info I have given help you out in one way or the other!
Keep trying!

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PLEASE HELP ME OUT
, IN
Sep 04, 2009 3:50 am EDT

Hi...THIS NUMBERs ARE FAKE...!YAR KOI CALL RECEIVE HEN NAHEE KARTAA HAI>>>

Call: [protected], [protected] get 'B-Y' Number by giving your Tracking number from ARCHANA or any other person there.
Call: [protected] once you get the 'B-Y' Number, ANSAR will give a serial number or atleast woul notify of the status of your parcel if it has been examined or not yet! Incase, there is any hint of any "SIDEY' dealings expected, act ignorant!

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