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Empire Carpet / Target elderly

1 st louis, MO, United States Review updated:
Contact information:

They (Empire) targets the elderly... sent a slick salesman/thug out to see my 85 yr. old mother, started installation the same day, didn't install what she ordered, charged twice as much as verbal estimate, carpeted over heat ducts and around heavy furniture. When busted they adjusted the price by 50% but within a few months began another (futile) collection attempt. They should have their mothers treated the same way, see how THEY like it.

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Comments

  • Re
      13th of Jun, 2008
    0 Votes

    We are currently reviewing the comments as posted on this website. It is the goal of Empire Today to provide excellent customer service to all customers. Unfortunately, we are unable to find your order with the name provided on this website. Our customer service team may be reached via email at webscustomerservice@empiretoday.com or on our website at http://www.empiretoday.com/Customer-Service. We also welcome you to visit our carpet stories site at http://carpetstories.empiretoday.com/.

  • Ja
      12th of Sep, 2008
    0 Votes

    hahahaha, Empire NEVER install same day, ONLY give WRITTEN quotes, and installers know better than to carpet around furniture, next time you should come up out of the basement when your mother needs help with the house. thug?? what a dope!!

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