Menu
Empire Beauty School
Empire Beauty School Customer Service Phone, Email, Contacts

Empire Beauty School
reviews & complaints

www.empire.edu
www.empire.edu

Learn how the rating is calculated

2.1 92 Reviews

Empire Beauty School Complaints Summary

23 Resolved
67 Unresolved
Our verdict: When using services from Empire Beauty School with a poor resolution rate, be vigilant. Understand the common pitfalls other customers have faced. Prepare thoroughly for any interactions with their customer service, and consider alternative solutions if your issues are not addressed satisfactorily.
Claimed
Empire Beauty School has claimed their business profile
Get notifications about new complaints and reviews of Empire Beauty School. We promise not to send you any unrelated messages.
Share
Write a review File a complaint

Empire Beauty School reviews & complaints 92

Filter reviews by rating
5
1 review
4
0 review
3
0 review
2
0 review
1
1 review
Sort by:

Newest Empire Beauty School reviews & complaints

ComplaintsBoard
R
11:08 am EST

Empire Beauty School awful experience

I originally went in on feb 12, 2016 to get my roots redone, I have platinum blonde hair, but my natural is dark brown (Borderline black), this means, my roots should have been bleached and then the appropriate color should have been applied. However, savannah and ms. Mccormack just put a 'light color' on my roots, I left with golden brown roots, and poorly blowdried hair. When I contested, they said 'you didnt say you needed to be bleached', well I am sorry, that as a professional you should have known and seen a]the color of my roots and b] the color of my eyebrows. Nonetheless, I was told to come back for a repeat service, (Yes, this meant me driving an hour out of my way again to come here), the following week, feb 17, 2016, I returned at 9:40am, they put lightner all over, and used a toner (Not the one they wanted to use, but mr. Pizza improvised and mixed 2 toners together, after they rinsed it, I had silver hair.. And needless to say I was livid. Ms q and the other sad sorry excuse for a teacher that they had substituting thought that for whatever reason it would be good to do a 'bleach wash', after about 15 min, they rinsed it and I now had yellow hair and my clothes were drenched. I had refused to leave, I demanded that they fix it, savannah (The stylist) 'was so upset she stormed off'; but why was she upset when I was the one who now had yellow damaged hair. I spoke to mr. Pizza and he said 'you can take your money and leave, (Yeah right like I was going to be seen in public with yellow hair), and then proceeded to tell me that "I came to a hair school to get my hair done, and it is a place of learning) (Well sorry mr. Pizza you are just as uneducated and incompetent as the buffoons you have enrolled in your school).
Victoria then took over, and decided she was going to do a full foil, she wanted to use 30v developer and mr. Pizza said use 20v, she said that she would go switch out the bowls when he wasn't looking because she thought she knew better. After the foils were done processing victoria was nowhere to be found because she was on the phone with her 'amazing italian boyfriend rocco' and after the foils, they decided it would be a good idea to not tone it to avoid a color I didn't want because they were not equipped as a salon. (Why nobody thought to check the stock for the colors they might need prior to destroying my image is beyond me) (So while I was overprocessing, victoria was being enamored) finally she rinsed it, and my locks were literally falling out, my hair was stringy and fried. She then went in and chopped it against my will, I specifically said 'I do not want a straight cut' and now I have what is hands down the worst cut in my life, she ignored all of the pointers the teacher gave her on how to cut so that it would not look like it was cut in a line each layer, but she didn't listen. Now I have hair that is significantly shorter than when I went in, and it is utterly destroyed. This visit to the salon caused me to miss school because I left at 5:30pm (I had not eaten or had a sip of water from 9:40am-5:30pm), end up with a $75 parking ticket (Because you are not allowed to leave the salon), and now I have no hair because victoria cut it all off. I demand that something be done, this can not continue to happen. I will attach photos so that everyone can see how long my hair was when I was there vs what was left of it when I left.

Read full review of Empire Beauty School
View 0 more photos
Hide full review
ComplaintsBoard
K
10:51 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Empire Beauty School staff

September 25th, 2015
First off let me just say that beauty is different from one person to the next. Second, I want to say that favoritism is one of the bigger objectives in this school. Now for the topping to the cake, I have to say that I do not have book smarts but when it comes to common sense and street smarts I am on the A game. So I can catch little hints or gestures that tell me I am not liked by people because I am categorized in the "very different" group. I have to say that every staff member at this school are rude and bias. Today topped it all off as a friend of mine and myself had asked to wax my eyebrows, teacher said ok not a problem but first check the towels. We checked the towels and dryers had 30 minutes left and washer had 38 minutes left. Straight to waxing after checking the towels, took maybe 20 minutes, the teacher said ok check them before going to lunch. We checked again before lunch still were not finished so we had went to lunch at 12:16 clocked out. Came back in at 12:46 clocked in and the director asked us when we went to lunch, told her the exact time. Go back down to the salon floor where every student just about had clients. The teacher looked at us and raised her voice and said she was very disappointed in both of us because we did not do what she had asked, and to never ask her for another favor. All the clients and students heard this on the floor, my friend already has anxiety issues. We pay all this money to go to school for what? To get treated like garbage and talked down too? I'm sorry but we work our butts off to make the clients happy and so the staff can get a paycheck, I do believe that they are human as we are and that none of us deserve to be treated that way. Very upset with the situation, and not only that but why do they get away with that type of abuse and if we as students would get smart and do something like that we would be kicked out of school.

Read full review of Empire Beauty School
Hide full review
ComplaintsBoard
R
7:12 pm EDT

Empire Beauty School unfair

I decided to enroll at Empire in Boston Massachusetts to better my life and for the lives of my children. I am a single parent of 3 children two of which have disabilities. I was told that the school is a great opportunity and has great programs great a learning experience and I come to find out that was all BS lies. We are told well the students are told that if you apply for the financial aid and federal assistance after your tuition goes through you get a $1, 700 refund that comes back to you but you have to earn that money within four different time amounts. I had earned my first two checks however a situation came up which caused me to withdraw. When I asked about the checks I had learned they denied me because I was withdrawing, now as a single parent I feel that it was not right that they denied me my checks. They told me if there was anything they could do to help me to let them know, so I proceeded to tell them that I honestly could use the money I had earned and yet they still manage to deny me. I do not know if I should go after this legally and hire an attorney or if I should just let it go. My experience there was bad as if I was still in high school. Students were talking about each other to teachers, the teachers and directors were talking about other students openly in front of other students. I feel like this school is more for making the money than helping people further their career in cosmetology. My honest opinion if you want to go into cosmetology to not go to Empire especially the one in Boston on West Street. Thank you

Read full review of Empire Beauty School
Hide full review
ComplaintsBoard
E
5:00 pm EST

Empire Beauty School Scam artists preying on undue hardships

Below read my letter to the office of the president in regards to my readmission:

"i was i enrolled in empire at astoria queens in january of 2014. Due to my mother being in a car accident that left her permanently disabled my life was turned upside down. For the first time in my life i had to work full time to pay for rent, car insurance, groceries and other living expenses all while trying to finish school. Working full time hours while trying to complete school full time started to take a toll on my health. I began to miss school days after having to seek medical attention so often. After reporting multiple chest pains i knew that the stress i was under both physically and mentally could possibly lead to an even worst hospital visit.

In an attempt to relieve some stress i resigned from my full time job of almost 1 & 1 / 2 years in april if 2014. Unfortunately my medically excused absences made no difference in my below standard attendance rate and i was advised to take a leave and re - enroll in a different campus. As hard as it was for me to make the decision, i ended up choosing to defer my last 474 hours of cosmetology school in hopes of getting a fresh attendance rate start at empire 34th st. I was told that after 2 weeks i could return to school. Thought i could go back to school with no problem and but in november of 2014 after meeting with 34th st's robert curcio i was informed for the first time that i would not be able to.

For the first time i was told my absences had brought my attendance rate too low even though i had doctor's notes that accounted for every single absence on file. I had never failed a test and was a top academic student. All of these reasons gave curcio the impression that more than likely my appeal would have been approved and we scheduled my evaluation for re - entry that day. After filing a lengthy appeal that included medical notes, proof of my mothers disability and my future plan of action on the morning of my evaluation, i was declined re - entry to finish my education. I was devastated.

Im asking you to please reconsider (As i am told this is a corporate decision) the options available to students under family medical leave act and michelles law and grant my re - entry to empire. My undue hardships made it impossible for me to be successful in the completion of the program and i chose to go with the advice of empires faculty and that was to take a leave. I had no idea this is what would have come of my decision.

Being a cosmetologist is just not something i decided to do randomly but has been my passion for years. My brother who graduated from empire astoria in 2013 raved about beauty school being the best parts of his life and i just knew i'd share that experience with him. I come from a family with multiple licensed professionals in beauty and it's been my long time dream to join them. I even recruited my cousin to my same school who is now graduating next week! I'm proud of her but sadly my own dreams have been put on hold by not being able to finish my less than 3 months of a program i sacrificed everything in attempts to finish - my job, my relationships with family and friends and at times my health.

I am now paying almost 14k for an education i did not complete. I have been faithfully making payments to my balance with empire because i hope that i can someday return to empire to finish my last 474 hours. Since my last date of attendance at empire my circumstances have changed entirely. My mother has been granted disability benefits and i don't work at all. I am in good health again and i now have the focus, energy and time required to fully commit to finishing school. I know that i will attend school everyday until i graduate. Finishing my education is my dream. I just want a fair chance to succeed.

Fundamentals and structure shouldnt lack core values in the personal interests of any person. The fear and denial of student status and medical leave and its repercussions, due to medical conditions, causes many cosmetology students to drop - out or force others to sign themselves out. The numbers will speak for themselves. Drop out levels would not be as atrocious if empire didnt lack empathy on a corporate level. So if you have it in your power to help me, please do so. "

Update* the office has since contacted me to let me know that they will not reinstate my status as an enrolled student. This organization does not care about its students and only wishes to take as much money as possible from people whether or not they complete the program. Many people have experienced health issues, family death and other tragic ordeals only to have this school slap them in the face with termination. I chose to withdraw due to health concerns and in the end they dont want me to be a successful student, they already have their money so they are done with me. I would not recommend empire to my worst enemy and i am beyond disappointed at how they ripped me off.

Read full review of Empire Beauty School
Hide full review
ComplaintsBoard
M
7:14 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Empire Beauty School fraudulent "education"

I finished Empire Beauty School of York June of 2014 and I have to say
that it was one of the worst experiences of my life. I feel as if I wasted
almost a year of my life. I am now faced
with a very large student loan for a school
that shouldn't even be allowed to continue
in my opinion. I have a college education
and was a forty year old woman going into
the program, yet I was treated as though
I were a young girl in reform school by the
staff who were supposed to be my educators.
I would happily give back my joke of a license
in exchange for my tuition fees.
Words of wisdom for anyone thinking about
signing up, DON'T!

Read full review of Empire Beauty School and 3 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
3 comments
Add a comment
A
A
Aisha Walsh
, US
Nov 04, 2018 7:06 pm EST

This is very unprofessional. Is this What empire represent a bunch of drinking students

View 0 more photos
R
R
Reaching
, US
Oct 15, 2018 7:15 pm EDT

I too am over 40 years old and was treated as if I were a child. I was taken advantage of as well, thinking I should show the young ladies how to deal with difficult situations as well as how to speak with respect to authority figures, I very sad to witness those in administration be very disrespectful not only to myself but the young ladies in the school. Favoritism was not the word for how the administrators allowed individuals who hardly came to school graduate with no issue and those fighting between health issues, childcare and financial set backs who came even if they were late were dropped from the program. How is that? So many times I watched as supplies disappeared over night and thought to myself this has to be an inside job. I can recall many times items that were delivered for students made it to some of the administrators shops. Its such a shame to say the least that so many are not articulate or intelligent enough to even express a thought. These educators were famous for using street language as their first language and famous for their ignorant assaultive behavior. I have seen educators curse and call students some of the worst names while trying to physically attack them. I have watched administrators make excuses and reprimand students who had been treated in this manner. I have watched these educators and administrators verbally attack customers, mock customers and use all kinds of deplorable attitudes toward those who were disabled. So many times I wanted to contact the corporate office but didn't bother because these educators and administrators would lie and then retaliate which that is why I am no longer at the school now. Their enrollment person is unqualified and causing a lot of errors concerning tuition and fees. I am presently requesting an audit and also reporting this to Dept. Education and Higher Learning. I have so much I could tell you like on numerous occasions more than 10 times we had no instructor for class and had to work on the clinical floor absent of theory. Let me tell you, if there was a school that needed to either be revamped or shut down this is one. I think those they have in positions as administrators and educators should be replaced and they find some new people who understand what it means to be in those positions as well as capable of treating students with some dignity and respect.

L
L
Lavern Duncan-Campbell
, US
Sep 19, 2018 5:51 am EDT

My service was color and wash and curl. I guess the time run out and they had to leave by 4:30 pm so I had no choice but to leave with one side of my hair curl. I so disappointed because I paid $70 for me and my daughter and left with my hair not finish . Ism di done with empire in maple Springfield.

View 0 more photos
ComplaintsBoard
S
10:03 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Empire Beauty School teachers and overall

I am a student of Empire Beauty School located at our Manitowoc, WI campus. During the time that I have attended school I have felt and scene nothing but favoritism to other students from the faculty. Making everything they do obvious to another on how much they like one student better then others. On top of the facility they also fail to enforce the students to act and dress professional. The domineer of the instructors towards one another is another place with lack of professionalism. The teachers, directors, and including the receptionist are unfair, unequal, and favor the many students of this school! I would and never will reefer anyone to attend an Empire Beauty School chain as I assume each school is the same as the next.

Read full review of Empire Beauty School
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
E
4:11 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Empire Beauty School stealing hours / never any products / daytime is horrible

I started at Empire Beauty School a few months back. They have changed so much in the past few months. What we learn is all from the 90's. Nothing is up to date. We do not have the tools from the school to do the services we do in the salon at the school. example trimmers were only give to certain students then given to all day time students and not one night time student!
The teachers are crazy. They sit in the front of the school at the desk and do their nails, talk and joke so loud in front of customers. We can not do services on each other but the teachers always get their hair cut and Mrs. I and Mrs. Diane were coloring each others hair on July 23rd, 2014. Not in their office when students needed them.
Students clock in and are missing hours. time star is always broken! they have to take us out of the system then put us back in.! The lights go off and on! the computer system with our books on it never work. they books on the ipads don't work. losing out on education. We are in one cycle and we learn another cycles work.! never on topic!
I am just so tired of going in the bathrooms and never having papers towels. and the paper towel holder hanging off the wall. Never any soap to wash our hands! horrible.
schedule hours are missing. paper work says your hours the next month its down and goes goes the month after that! how are we losing scheduled hours? fraud! its not just me it is so many students at the school. they favor so many people. there are people who get 4 or 5 clients a day yet other students are sitting doing nothing! im tired of it. they said they give it to who they can do it better.! we are all here for the same thing. state boards came in and they told me i had to lie. Classes dont start on time. we were told we had to work threw our breaks but can not get our hours! we are not slaves we do not get paid. every time i talk to the administrates the say go talk to your teacher! our teacher says she can not help us! yesterday the time star was messed up a girl came to school today around 12 so they called IT and they gave her all hours for today. I am there everyday I was in the office signing papers i clocked in and clocked out at 10pm. monday i had to resign the papers everyone who signed the papers lost hours and they will not give me back my hours! someone needs to do something! Someone please Help! they are stealing hours!

Read full review of Empire Beauty School
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
L
5:35 am EDT

Empire Beauty School school is full with the thieves

I came to Empire Beauty School as a model. My friend studied there and she asked me for help. So when we went and washed my head, someone took my purse and stole money. When I noticed it, I went to the head of this school and told that someone stole from me. But the head told me that they couldn’t do anything about it. I went to police and hope that they would help me. I just wanted to warn other people, because the school and works there are horrible and no one would help you. Be careful.

Read full review of Empire Beauty School
Hide full review
ComplaintsBoard
D
9:12 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Empire Beauty School lack of education/staff retaliation

First and foremost the education that is received at this school is bogus. You pay 20, 000 to attend and are only taught what is needed for State Board. This location is a mess on wheels. The director is a gunner..If you speak to her in any way that she does not like you will be sent home and suspended but yet she can cut and brush you off at will. She holds personal vendettas against people and will do anything to pick with that person and then send you home if you say something. She has told previous employees that they can not come to the school and get any services done even if they left with proper notice. She is a very spiteful person. She has told the receptionist who and who not to allow to perform services on her children when she brings them in for service. She makes it very hard for the students to want to come to school and learn the little education that is being offered. I feel that they lie to get people to sign up then switch everything up just to get your money. All complaints go unheard because you are told that there is no one other than her to talk too. She will not give you the higher ups info she says that she can't do. There is so much wrong at the school that I really feel it needs to be investigated.

Read full review of Empire Beauty School
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
D
6:56 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Empire Beauty School unprofessional staff

I been there since January starting from the director always in a bad mood, nasty attitude, not fair, neither partial an any situation with student and teacher or student with other student, disrespectful with a financial aid students, then the teachers the one in the classroom acting like She is another student screaming as an excited young female, wearing sandals, asking students to buy her water or order lunch together eating with students in the classroom like friends, that She don't care if We complain of her that she does not need this work, leaving his favorite students to do what they want, The classroom work is not for everyone is only for the one she dislike and then We have the other teacher that tolerates and look the other way when things are happening with her own favorites students also. The favoritism and the preference in this school is taking the importance or the essence on education and is become a free will territory where You get away with things if You are young, act immature, kissing the teacher behind, or have problems in life like they fell sorry but that's Paramus

Read full review of Empire Beauty School
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
Y
12:13 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Empire Beauty School time clock

I have been in Empire beauty school going on 4 months perfect attendance and never late. Yesterday I for got to clock in, so I clock in 1 hour late. I was told that administration saw me there on time like every other morning, but could not help fix my time. I was considering going through the teachers program but this made me feel like no one cares whether your there or not. I take a lot of pride of being there and being on time. UPSET

Read full review of Empire Beauty School
Hide full review
ComplaintsBoard
M
5:13 pm EDT

Empire Beauty School empire beauty schools &rules& are a joke

Empire beauty schools "rules" are a joke. They are made for the administrators to follow or break at their own choice. School rules say that if a student misses more than 33% of a ciriculum that they are DROPPED. But some students miss random days and are dropped even though they score high on all their tests, while other students "charm" their way into missing and are allowed. One such student is on a family vacation with her husband and kids and missed a whole week chemical relaxing classes but yet she is not going to be dropped, while another girl missed 2 days of facials and was dropped. I don't know about you, but if someone is going to be putting chemicals on my head, I want her to have attended classes not just read the book! This school is a joke and I don't recommend it to anyone and DON'T GET YOUR HAIR DONE THERE, no telling who you will get and you don't know if they attended class or not!

Read full review of Empire Beauty School
Hide full review
ComplaintsBoard
T
4:35 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Empire Beauty School inappropriate staff behavior

I had a second bad experience with the Tucson, Arizona School today. The person duing my hair was great, the supervisor and front desk staff were horrible. They lacked professionalism and made rude remarks, when I expressed my displeasure with having spent 5 plus hours getting a hair coloring treatment. If, this front desk staff represents this school, I will never set foot in that school again... In addition, the charge for what I had done was way out of line for a training school, especially, with the bad experience I had today. One comment that sticks in my mind, was made by the cashier, "that's what you get from a training school" and "I don't have time to argue with you, just pay your bill." I personally, will not recomend this school to anyone that may ask me. The staff, just are no professional, they should have listen to my comments versus being blunt and uncaring!

Read full review of Empire Beauty School and 3 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
3 comments
Add a comment
F
F
failure.not.an.option
Glassboro, US
May 26, 2012 11:35 pm EDT

I'm unsure of which empire the two of you went to but I can say my school experience is amazing! I've been to beauty school before but because I was young and dumb at the time I never fully persued the profession futher then a year at a shop. But anyway fast forward multilpe years later. Im enrolled in school and the staff is amazing. They dont disrespect us or show blantant favortism and if you are wrong they tell you so without making you uncomfortable. I had to drop for personal reasons and had to wait 4 months to re-enter which I wasnt happy about but I did. Our finiacial aid was explained to us in full and we could take our questions to any administration councel with no problem. It sucks that you had such a horrible time at your school. look into a higher up to report to and maybe that school could get it together and get to my school's level

H
H
heeheehahaaa
middletown, US
May 13, 2012 9:05 am EDT
Verified customer This comment was posted by a verified customer. Learn more

This text box is delayed and janky. Anyway i always said i will write a review about them when i was done because not only did we have to pay hidden fees, we have six months after completing school to begin paying them back on loans. And where i live u have to have 6 mos apprenticeship after obtainin license. So there is no time to waste payin them back. I could go on and on but i give empire a flat out F. Also we had administrators give the students a survey on the school and they said they would not read them until later but stood right in front of the class n was skimming thru them pointing and stuff... should tell u somethin

H
H
heeheehahaaa
middletown, US
May 13, 2012 8:59 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I graduated frm that school and i already know how unprofessional they are. Teachers that have no clue about products for certain services, admin no givin two damns about problems at home, teachers screwin students, not enough products in stock but bans students frm purchasin their own else where, teachers gettin smart with clients, teachers not knowin how to formulate color then point finger at next person, playin favoritism toward certain students, etc etc... nothing new to me. And yes i did graduate but i will not refer anybody to go to this school unless its the only one n ur town. They didnt check their record before harassin me about my time. They say ima check on u as far as keepin ur time up but they dont. And the students they feel aee slackers they will treat u as such not caring what other situations may arise. True every school has them but as a student that was unemployed and looking on their own, i met obstacles.

ComplaintsBoard
T
2:20 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Empire Beauty School hours, behavior, attendance

When I first enrolled into Empire Beauty School I was ready to get my career going. I did not know that things would end so badly. I have been 80/80 and 1/90 since I statred back after surgery and then march of 2011 I go into warning and then probation I ask my director what could I do to graduate on time she says 5 weeks on time everyday. I asked her at the end of my 5 weeks to see when I graduate and she says 37.3 days my grad date went from Mar. 24th to May 28th to July something. I have 255 hours to complete and I am currently unenrolled and I am furios they say they don't mess with our hours but it seems mighty strang that only we african americans are having this issue this school in Madison, WI plays favortism and changes the rules to fit them now that they have received the whole 18, 000 in tuition they claim I owe them 1737.00 for maxing out my hours why don't they have a medical cause in the contract. They act like they are not there to help you pursue your future but to get all that financial aid and then make it hard for you to become a gret stylist. I am getting me a lawyer because this is rediculous and I have to pay all that money back and have nothing to prove from it.

Read full review of Empire Beauty School and 1 comment
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
1 comment
Add a comment
A
A
Andrea914
, US
Jan 20, 2012 8:25 am EST

Can I ask you what ever happened with this? I had to drop for surgery and was told I could return as soon as I was recovered which was only 4 weeks for me. When I called to re enroll I was told I can't come back for 7 months, because I have to start from what curriculum I missed. I was not told this! Before I left I was also told as long as I return within 6 months I can start where I left off, but in 7 months they may force me to pay another enrollment fee and start all over. Looking into finding a lawyer for this too. Please email me if you can. Angie91492@msn.com. Thanks!

ComplaintsBoard
F
4:10 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Empire Beauty School too much money for what?

Okay here's the skinny on empire. They have you come in to be suckered into signing a contract. They tell you they can change your life, send you to an overated national competition blah blah blah! They show you pretty books, nice kit, gorgeous mannequins, but at the end of the day you dont learn how to cut hair! Their technique "clic" is not consistantly reinforced by their instructors, because the instructors are not on the same page, they want to teach you what they know, not stay on the same page with each other. At the end of the day you will pay thousands of dollars and not know how to go about a simple clipper fade, long hair layered haircut, and your sorry # will be so slow at cutting hair, salons will have to retrain you in order to hire you.. Save you money go to your local community college, enroll in their programs, save money and learn how to cut hair. You wont deal with instructors in competition with each other!

Read full review of Empire Beauty School
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
M
4:53 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Empire Beauty School poor education/ poor service/messy teachers

The education im receiving is not a $17000! Ok, not even worth $6000! The educators & directors were, no I mean are a mess! I've never experienced this type of poor customer service from any other college I been to, let me tell you, I would not even compare empire with my highschool cause its way worst, highschool the staff displayed they're maturity & professionalism at all times, highschool was a wonderful experience, empire is a nightmare! There is always so much negativity between teachers/directors & students makes it hard to even go & to learn. Students are scared to complain to directors cause the directors will take the teachers side automatically without any kind of investigation they silently team up on you, or they're scared to complain because they will find a way to kick you out & make it look legit on record. Ive heard so many horror stories about this school its ridiculous, no wonder this school has bad rep. Staff only enforces rules with certain individuals, not with everyone! For example with dress code, its like they pick & choose. Thank goodness that one director lady from a year or two or three years ago is gone she's a mess too, so much added stress apart from the normal every day stresses you got to go and deal with this crap from an accredited school, I see y it takes so long to become a real teacher, meaning like @ highschool, elementary or asu, gcu, emcc ect... Some teachers grade students on stuff they didn't do! Go figure, & you mean to tell me nothing dishonest is going on with how staff treats students, please. I thought this was a school of integrity, but its nothing more than a joke. Oh & lord forbid you dont fit the norm or look or act a certain way its a wrap they will make it hard for you. Oh dont confide to a teacher about your personal problems cause it will be put out there, especially if your not one of there faves. There's probably more but gotta go.

Read full review of Empire Beauty School
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
M
12:22 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Empire Beauty School technology

Went to my theory class with my laptop today, under doctor advisement. My doctor recommended I take my notes by typing or recording the theory seminar. I was told to put both away because they both fell under the "electronics" section of my student agreement. Typically, this section is brought up for cell phones. I was under the impression that Empire provided a "state of the art" education and believe laptops to be included in that section. Especially with a doctor's note. I reluctantly went back to my car and locked up my equipment so it would not be stolen. Of course, the problem my doctor was attempting to eliminate has flared.

Read full review of Empire Beauty School and 2 comments
Hide full review
2 comments
Add a comment
F
F
failure.not.an.option
Glassboro, US
May 26, 2012 11:37 pm EDT

not sure about harrisburg but south jersey is amazing. my school anyway

I
I
IRod
new cumberland, US
Apr 27, 2011 3:11 am EDT

how is the school in harrisburg? I read alot of complaints that say empire in others cities of pa and other states is a scam and ripoff and they don't fully teach you everything you need to know, and the teachers don't care if you get what yoyr doing or not.

ComplaintsBoard
N
3:18 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Empire Beauty School the worst experience of my life

Enrolling in Empire Beauty School was the biggest mistake I've ever made. Before I enrolled, they were so nice to me, and it seemed like such a nice place, until I was a student for a little while and got behind the scenes. Once they get your money things change. Please, if you're considering a career in cosmetology, find anywhere else to go other than Empire Beauty School

Read full review of Empire Beauty School and 1 comment
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
1 comment
Add a comment
C
C
CadwellInvestiment
Westminster, US
Jan 29, 2014 3:49 am EST
Verified customer This comment was posted by a verified customer. Learn more

Enrolling in Red Stone College was the biggest mistake I've ever made. Before I enrolled, they were so nice to me and Alter Educational Admission staff was aggressive to calling you. All Admission employee aggressive to calling you five times a day and it seemed like such a nice place, until I was a student for a little while and got behind the scenes. Once they get your money things change. Please, if you're considering a career in A&P, find anywhere else to go other than Red Stone College. e is no justice Teachers says Whatever I do or Say the program chair will back me up... The program Chairs says whatever I do the college directors will back me up. There is test segregation where by teachers gives A portions to favorites students and B portions to certain students.. Equality and Standardization of knowledge is immeasurable at REDSTONE COLLEGE. A college with 49, 000.00 have no time for college project learning procedures two or three hours with projects and attempts is failure.. One time project to learn Air Craft technical application is failures and reasons we have many incompetent A&P working on muliti bilions dollar that crashing today

ComplaintsBoard
W
11:27 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Empire Beauty School poor academic service

I attended north Phoenix empire for one month and then found out that Empire had a school in Prescott Az. I wanted to attend the prescott School so I thought I would Transfer (wrong). I was told I would have to withdraw (this was in July, something to do with the financial aid) and reenroll. I've had nothing but problems, I get the run around, my calls are not returned, I was told I could not enroll in the next enrollment date that I would have to wait till November. It's November and I still can't get someone to return my calls. But they have no problem sending me bills, go figure.

Read full review of Empire Beauty School and 2 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
2 comments
Add a comment
F
F
failure.not.an.option
Glassboro, US
May 26, 2012 11:39 pm EDT

i think your school is one of the bad ones. tryt o go to a higher up and report then. this way they could at least try to get better teachers

H
H
Hdp
Scarborough, US
May 20, 2011 7:23 pm EDT

I would not go to Empire it was the worst school, and not worth paying any money for.The school told me my classes would be covered under aid and loans, they totally screwed me over and tried charging me all my titution. Don't ever go there!

ComplaintsBoard
U
12:57 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Empire Beauty School scam/ripoff

I attended Empire Beauty School in 2010. When I first contacted them about going to school their they treated me with royalty, until after I enrolled and they got my money then everything changed. I was used and abused their. They did many wrongdoing their, threatening me telling me not to tell ANYONE about what happened. Now I am seeing an attorney to fight for me and hopefully transfer to a different cosmetology school. The so called education they promised me was nothing short than a huge scam. I've also witness students cutting clients and making them bleed, students being rebellious and cutting someone's hair the wrong way, and they don't tell the client they did it. They just do their best to conceal it and hope that the client won't notice, which they of course usually don't, because they're not cosmetologists. I have also witnessed our school being vandalized by students, and of course we were instructed to clean it up immediately so the clients did not see. The staff are awful once they get your money they treat you like crap. I also found out many of their students are failing state boards.

Read full review of Empire Beauty School and 1 comment
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
1 comment
Add a comment
I
I
IRod
new cumberland, US
Apr 27, 2011 4:25 pm EDT

what school in PA was this empire located?

Empire Beauty School Customer Reviews Overview

 
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service

Empire Beauty School contacts

Phone number

+1 (800) 295-8160

Website

www.empire.edu

Most discussed Empire Beauty School complaints

awful service
2
(opinions to this review)

Your Voice Matters: Our Commitment to Genuine Reviews

Empowering Real Experiences

At ComplaintsBoard, we believe in the power of true customer stories. Our platform is a space for authentic voices, where experiences, both good and bad, are shared openly and honestly.

Dedicated to Authenticity

ComplaintsBoard is vigilant in our fight against false reviews. Our team employs robust verification methods to ensure every review reflects a real customer experience, upholding the integrity of our platform.

Encouraging Detailed Feedback

ComplaintsBoard values reviews that come with real evidence. Whether it's a photo, a detailed account, or additional documentation, such substantiation adds credibility to your story, helping others make better-informed decisions.

Balanced and Constructive Conversations

We're more than just a complaints board; we're a community for balanced dialogue. ComplaintsBoard encourages reviews that not only highlight issues but also acknowledge positive aspects, fostering a fair and comprehensive understanding.

Free and Fair Platform

ComplaintsBoard's commitment to maintaining a free and unbiased platform is unwavering. Every review is treated equally, ensuring that your voice is heard and respected, regardless of the nature of your experience.

Is ComplaintsBoard.com associated with Empire Beauty School?

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Empire Beauty School Customer Service. Initial Empire Beauty School complaints should be directed to their team directly. You can find contact details for Empire Beauty School above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about Empire Beauty School. Discuss the issues you have had with Empire Beauty School and work with their customer service team to find a resolution.