SUBMIT A COMPLAINT

[Resolved] Emirates Group / Emirates.comupgrade from economy to business

I have paid online AED 3, 680 for an upgrade from economy to business and I have received SMS from the bank confirming the payment. On Emirates App I selected my seat in buisnsss call and status shown was buisness.

At check in in Fort Lauderdale airport, Allison Bindama from EK staff did not accept my upgrade although shown her the payment from the bank and Emirates App confirming my businnes status and seat number.

I neees EK to call me and resolve this asap.

[protected]

  • Resolution Statement

    I just want to delete the complaint due to personal reason

Ha
May 06, 2017

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