On 11th of nov. I also received an offer letter vide ref. Job ref: e. A. G/gfp/uk114-08 for sr. Customer service agent.
Somehow, there seems to be complications in the offer letter and I doubt the authenticy of this offer letter. I do see that everbody have recieved the same offer on the same job ref /different positions and also the same salary package has been offered. I don't know how to get to the bottom of this and find out the exact position.