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Emery Cat / Missing Shipment

1 United States Review updated:

I have too fallen for the BOGO Emery Cat. I placed my order and only wanted one emery cat, not two. I didn't want to pay the extra shipping and handling fee. I was not given the option not to get the 'free' one. I placed my order anyway and I still don't know where my order is. Emery Cat sent me an email letting me know it was shipped and also gave me my FedEx tracting number. It was been weeks and FedEx claims they have not received the package from Emery Cat. Emery Cat claims that FedEx has picked it up. All I know is that my tracking number is not found by FedEx. So where is it? FedEx has no record of the tracking number period. Emery Cat's answer is to keep checking that number everyday. I told them to just cancel the order, but they claim they can't. I have to wait for this package to arrive and them pay for the shipping to return it. When will I get it? I do believe I have been ripped off. My advice is to wait until you can find it in stores.

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Comments

  • St
      12th of Mar, 2010
    0 Votes

    You think thats bad they just charged me for 5 of them and I never completed an order for one.I called from the TV number and they try to sell you a bunch of other things so I hung the phone up and never once on the phone did they say you have completed an order . I am so sick of being ripped off and now its time to fight back.I called the company and they removed money from me within 24 hours and they say I have to wait for product to come and return wait for them to recieve and then wait 3 to 5 days after thet to be refunded so now my account is short house payment can not be made this is nopt my fault but will pay dearly and to let every one know this company could care less they just want money.There are complaints everywhere but I want to seek a lawyer as I am sick to death of what these companies are doing and they need to be stopped my email tina.wagner@att.net

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