emergency 999 / MERS 999
on 23rd February, I called 999 to report a robbery. The woman who answered the call asked me ' where is Bangsar' and transferred me to the police in Klang. Now The police too being as ignorant as he can be refused to take my call and asked me to call 999 again and transfer call to Brickfields station. I called 999 another 5 times before they answered the call and again after telling her transfer the call, the transferred to the wrong number. Apparently, after 2 hours this female called the victim and asked what is the emergency. This is totally unacceptable as emergency response team. It was between a life and death issue.