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emerald secure credit card

Posted: Feb 10, 2013 by    

misrepresentation by h&r block staff

Complaint Rating:  100 % with 1 votes
100% 1
Contact information:
h&r block
crill ave
Palatka, Florida
United States
H&R block mislead me by giving me false information regarding me signing up for their emerald secure credit card I was told directly that my tax return would not be affected by the secured emerald card.I was told my return would be deposited on my emerald card that I have already.on February 7 2013 my return was sent to me o checked my balance on my emerald card and realized something was wrong my return was 3, 138 so I called my emerald cards customer service and was told I would have 138.00 dollars of my tax return available and I lost my mind.I explained what my return was 3, 138 and why am I being told I only will have 138.00 that my 3, 000 was taken. By the secured credit card when I had no idea this would. Happen now I still have not received the secured card by mail, and was told when I receive the card I can only get half of my money available by useing a ATM to pull my Monet off.my tax return was my families life line my money was going to buy my family a vehicle and deposit on a home.so we are at this point without any vehicle and home and I have 4 children.I don't know what to do about this happening to me without my knowledge.
Complaint comments Comments (1) Complaint country United States Complaint category Tax Services


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N  18th of Apr, 2013 by    0 Votes
It does not cost $3, 000 to get a secured credit card. Perhaps you owed the government some money and they kept most of your refund. Good Luck!

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