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Emerald Card/H&R Block / tax

1 United States

They called my husband saying that there was an error with out taxes due yo his unemployment and we were owed $350 from hr block so they credited our account the $350. Come to find out this was not an error it was a loan with interest. We have pleaded with both H&R Block and Emerald Card about this issue they actually have a recording of the man who called my husband to report this "error" saying that this is not a loan that it is owed to us for an error on our tax return. They did nothing to resolve this issue expect send us bills in the mail. So I ended up paying $398.00 in total so it would ruin my husband credit. How is this far?! And how are they getting away with scamming people?!

Je
Nov 30, 2018

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