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EMC Mortgage Services / No Customer Service Dept

1 WI, United States Review updated:
Contact information:
Phone: 608-276-6060

This company is the worst for getting answers when you need them. Called the, m 4 times last night and was disconnected all 4 times. PLEASE update your hours of service if you have any at all !!! Paperwork states that CS hours are 7AM-9PM CST but not at 6 PM last night --- they must all take off for the dinner hour. LOL

Pe
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Comments

Je
  5th of Feb, 2009
+1 Votes

Customer service does not exist at EMC. I have tried for months, during their supposed hours. It immediately disconnects when you try to speak to somebody. They do not even have an email address!

VERY SHADY! Their loans are all transferring to Chase, but in the meantime I am very uncomfortable sending them my money.

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