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eMartix/Fasier Complete Seasons / Piracy and robbery

1 611 Bridger LaneColorado Springs, CO, United States Review updated:
Contact information:
Phone: 719-444-8558

Hello,
I am reporting piracy of DVD box sets by an internet company called emartix.com. Emartix.com advertises their products as new and factory sealed. I purchased a box set from them and quickly discovered the discs do not work properly. After closer examination, there is a strange adhesive mark on the back of each of the 44 discs. The boxing is suspicious as are the disc labels.
I have emailed the company multiple times for resolution or explanation and have been ignored. There is no phone number or address for the company. The company’s site guarantees satisfaction. While I am very unhappy about being robbed, I am also disturbed to find such flagrant piracy.
It's an expensive lesson for me to have learned that unless you can contact the company by phone, and you do that before ordering to see what kind of customer service they provide, it's a bad idea to purchase online.

eMartix/Fasier Complete Seasons

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Comments

  • Ma
      15th of Jul, 2009
    +1 Votes

    I too purchased DVD from them The MIchael Jackson Ultimate Collection only to get poor quality pirated DVD and falling aprt set

  • Ma
      15th of Jul, 2009
    +1 Votes

    i also recieved pirated dvds

  • Ja
      21st of Jul, 2009
    -1 Votes

    i bought friends 1-10 box set. everything looks good 3/4 way through watching them all. Again, so far so good. no problem.

  • Pe
      28th of Jul, 2009
    +1 Votes

    I got pirated dvd's too can't get in touch with them and now i am going to contact the credit card company yet again as had problems when ordering never got a confirmation of order and the details my partner checked out where a scamming page and so cancelled 2 credit cards and yet a charge still went through and i mreceived the goods although not at price expected

  • Em
      31st of Jul, 2009
    +1 Votes

    When is the Federal Trade Commission going to shut these thieves down? eMartix is a business that would never survive on the street; eMartix needs the insecurity of the internet to hide behind so customers will never see their money again or get resolve. They are crooks, and what they are doing – copying and distributing DVDs - is a Federal crime. If you’ve bought something, contact your bank or credit card company, they will help you get your money back. However, you need their address. If any of you have a return address for eMartix, please post it here. If you can prove to your bank you’ve returned their merchandise, they can get your money back. If you’re thinking of ordering from eMartix, the answer is NO.

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