eMartix/Fasier Complete Seasons / Piracy and robbery
I am reporting piracy of DVD box sets by an internet company called emartix.com. Emartix.com advertises their products as new and factory sealed. I purchased a box set from them and quickly discovered the discs do not work properly. After closer examination, there is a strange adhesive mark on the back of each of the 44 discs. The boxing is suspicious as are the disc labels.
I have emailed the company multiple times for resolution or explanation and have been ignored. There is no phone number or address for the company. The company’s site guarantees satisfaction. While I am very unhappy about being robbed, I am also disturbed to find such flagrant piracy.
It's an expensive lesson for me to have learned that unless you can contact the company by phone, and you do that before ordering to see what kind of customer service they provide, it's a bad idea to purchase online.