My experience exactly! Email Discount Network is some sort of scam and their denial above is simply a waste of good electrons. So they maintain 24/7 blah, blah. What about all the grannies out there who get there Qwest bill thinking it's just a phone bill and never think to check it–just pay and pay and pay? Imagine! Just plunk a third party's bill buried on the back of the last page and expect everyone will notice. Yeah, right.
Qwest should be taken to task because they actually defend their practice of "billing for others" but claim they have "no mechanism" for detecting whether these "monthly charges" they're tacking onto phone bills are valid or not. How's this for a concept: bill me for the services which you're asked to provide and stop helping third-party liars and cheats? It looks like our house won't be much longer for the land line, if this is the best they can do.
Nellie, good on you for spotting the charge! But there's a few more things you, me and everyone else reading this can do. If you run into this problem, immediately forward it to the consumer affairs department of your state AG's office. This will show that this Qwest/EDN scam is no accident but a pattern. Contact your PUC and ask why this utility is allowed to put third-party charges on a bill. Ask them to ban the practice. Call or write your state legislator and congressman and ask them to the same.
Qwest and EDN aren't going to change unless we make them change. If Qwest wants to go into the third-party billing business, it can send separate bills identifying who the service is, what they do, where they're located–and some documentation of whether it was even ordered or requested.