SUBMIT A COMPLAINT / Merchandise never received

1 14781 Memorial Drive Houston, TX 77079, Houston, United States
Contact information:
Phone: 646-474-5136

WWW.ELUXURY.CO. STAY AWAY! Everything about this site is DISHONEST & FAKE!When I first came across this site I thought it was the Eluxury outlet of Louis Vuittion which was very reputable. After ordering a purse for $330 my card was charged immediately. I was never sent an email conformation or shipping update ...After a day and still no email, I emailed customer service asking for a order conformation. On their site they say a customer service agent will contact you as soon a your email is sent. Another day went by still nothing... I sent over 20 emails and still no response. The holine number on the website goes to a goggle subscriber voicemail...I've left over 30 messages//emails no one ever responded...I disputed the charges threw my credit card and filed a complaint with the BBB ...The company had 20 days to respond and Surprise thet never did!! After tracking the merchant Id thre my credit card company it's registered to a warehouse in china! I'm going to do everything Ican to get the site off the Internet. The store does not exist and whoever is running the site is scamming people out of thousands of dollars for merchandise they will never see!!! If you have any advice on the steps to take to get this site off the Internet please comment

Jan 9, 2015

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