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Elixia Gym / Bad service

1 Finland

We signed up while the new gym in Olari was under construction. They said there would be a pool. They are trying to model the business on USA type gyms, but they don't teach USA type customer service to all of their staff. My wife and I wanted to cancel, they said we can not. Even though we did not get what we signed up for, when I spoke to customer service they said they would have to sue in court or have debt collectors pursue us. I have also used the SATS gym, I was very happy with them, but their equipment tends to be a little older.


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