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Elitify / Lavida Luxe Lifestyle Solutions
Elitify / Lavida Luxe Lifestyle Solutions Customer Service Phone, Email, Contacts

Elitify / Lavida Luxe Lifestyle Solutions
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3.0 12 Reviews

Elitify / Lavida Luxe Lifestyle Solutions Complaints Summary

6 Resolved
6 Unresolved
Our verdict: While Elitify / Lavida Luxe Lifestyle Solutions has an above-average resolution rate, there’s room for improvement. Investigate common issues reported by customers and understand how they were resolved. Be prepared to follow up on your queries if needed, and keep detailed records of all interactions.
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Elitify / Lavida Luxe Lifestyle Solutions reviews & complaints 12

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Newest Elitify / Lavida Luxe Lifestyle Solutions reviews & complaints

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5:36 am EDT
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Elitify / Lavida Luxe Lifestyle Solutions online order

Let me just highlight the pertinent facts:

A. Order placed on June 29, 2017 for two identical items and payment made: was indicated that the order would be shipped in 14-21 days.

B. No update received by July 20, the end of the 21 day period. No number to reach them on (their website does not have a contact number and the number that a Google search yields is unreachable) and prior e-mails dated July 17 and 18 enquiring about the status of the order continue to remain unanswered (apart from the automated 'we will revert' responses).

D. An email indicating that legal action will be taken is sent by me on July 20 and a response is received from Elitify on July 21 indicating that the order has been handed over to their shipping partner for delivery.

E. The order is received on July 27. However, when the package is opened, only one of the items ordered and paid-for is in the package. My emails over July 29 and 31 requesting for an update on the other paid-for item go unanswered.

F. On August 10, an email is sent from Elitify indicating that the second item can not be delivered and that money will be refunded. I immediately respond asking them to kindly process the refund. Am now awaiting a refund and keeping my fingers crossed.

Net net, please order at your own risk and if you have unending amounts of patience. To me, the whole exercise reeks of dishonesty and malafides - never going to shop from them again.

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2:08 am EDT
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Elitify / Lavida Luxe Lifestyle Solutions bag

I ordered a Calvin Klein bag from the site elitify .com and have not received it at all nor recoeved any updated mail about it. I have attached the copies of the confirmation mail. I have already prepaid for it and not recieved the product. The website also provides a customer care no which is a wrong number. The number is [protected]. Kindly het back to me on this as soon as possible.

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3:36 am EDT

Elitify / Lavida Luxe Lifestyle Solutions online shopping portal

Very unprofessional service. I placed my order on 17th march, paid a sum of rs. 21, 079/- my order number is 88280. I still haven't received my complete order, today is 23rd may 2017. All the numbers mentioned are fake! They do not revert back to my mails nor do they respond to the website inquiry ticket! Very unprofessional rather fraudulent! I want my money back!

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Is Elitify / Lavida Luxe Lifestyle Solutions legit?

Our verdict: Complaints Board's detailed analysis reveals Elitify / Lavida Luxe Lifestyle Solutions as encompassing serious risks, firmly establishing it as lacking legitimacy. This evaluation serves as a strong caution to potential customers to avoid any business with Elitify / Lavida Luxe Lifestyle Solutions, thereby safeguarding their personal and financial interests.

Elitify / Lavida Luxe Lifestyle Solutions earns 12% level of Trustworthiness

Serious Risk Warning: Complaints Board's evaluation of Elitify / Lavida Luxe Lifestyle Solutions shows a critical trust level at 12%. Avoid for personal and financial safety.

Exercise caution when using elitify.com as it may have lower quality content or a poor user experience, leading to fewer visitors and lower traffic.

We conducted a search on social media and found several negative reviews related to Elitify / Lavida Luxe Lifestyle Solutions. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.

However ComplaintsBoard has detected that:

  • We found clear and detailed contact information for Elitify / Lavida Luxe Lifestyle Solutions. The company provides a physical address, phone number, and email, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
  • Elitify.com has a valid SSL certificate, while Scammers can obtain a valid SSL certificate by using fake information or by using a stolen or hijacked domain. In some cases, they may even use a certificate issued to another legitimate website.
  • Elitify.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
  • Elitify.com you are considering visiting, which is associated with Elitify / Lavida Luxe Lifestyle Solutions, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
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2:27 am EDT
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Elitify / Lavida Luxe Lifestyle Solutions shoes

Elitify.com is a fraud website. They dont deliver good in 4 months and then phones dnt work and reply to emails very late that too not clear.
Have asked them to process refunds its been a nonth i havent recieved any refund. Avoid buying from this website. Total fraud.

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1:10 am EDT
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Elitify / Lavida Luxe Lifestyle Solutions cheap replicas

I have purchased several pieces of clothing from Elitify and expected high quality. When I received my order I was shocked because quality was terrible and material they use was rubbish. Everything I received looked like a cheap replica of what was advertised on their website! This was my first experience with Elitify and definitely was the last.
I did not get my money back because they refused to give me a refund and they said that there was actually no reason to refund my money!
Horrible!

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9:19 am EST

Elitify / Lavida Luxe Lifestyle Solutions stay away from this site!

I purchased some items from them, promised shipping time was two weeks. After two month only two items were delivered. I sent them a message asking where is the rest half. Well, I waited almost seven months for my entire order to come. But even when I received everything, I wasn't very happy. Clothes and shoes looked cheap and were very uncomfortable to wear. Also they added some weight to the package, so I had to pay custom fees. All items I got looked like garbage and I could not wear them. Stay away from this site! You will wait like forever for your order to come and then you will be more disappointed with the poor quality.

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ElitifyNinjas
, IN
Dec 23, 2015 12:48 am EST
Verified customer This comment was posted by a verified customer. Learn more

Hi Pamela, So sorry to hear your experience with Elitify. May I Please request you to share the order number with us and our customer experience team shall speak to you.

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6:11 am EST

Elitify / Lavida Luxe Lifestyle Solutions refunds

I placed an order for a pair of Knight and Bond shoes on Oct 30th. I was told delivery would me made in six weeks. At the end of that when I spoke to them they said it will take another month. I then cancelled my order which was prepaid. Despite reminder I have still not received my money back. This is ridiculous and casual. I am pushed off each time I call by 24-48 hours with platitudes of sorry and service. I am fed up with the ethics of the company. Amazon and others return you funds in 3 days and here after almost a month I have no answers even today Buyers who prepay should be very careful of this company.

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5:14 am EDT

Elitify / Lavida Luxe Lifestyle Solutions damaged article delivered after 1.5 months delay and no return

I purchased a humidor from Elitify.com(Order No. 45924), they delivered a damaged article and completely refused to return, exchange or refund. On the product page the return policy clearly says 14 days no questions asked return and i made the complain in 3 days.
Moreover the product delivery time was mentioned as 15 days and was delivered in 2 months.
How do i report to Consumer Forum?

never buy or trust elitify.com

Rahul Gupta
[protected]@pizzasquare.in

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11:44 pm EDT

Elitify / Lavida Luxe Lifestyle Solutions fake ralph lauren shirts

This is a fraudulent setup and they sell fake Ralph Lauren Shirts which I had the great misfortune to buy. After buying a striped whitepink Oxford shirt I found to my horror that it shed color copiously. I took photos and sent it back to Elitify. They first told me I must have mixed it with another shirt but on seeing the photos did not take that argument again. However, despite repeated phone calls, repeated messages and entreaties they have not returned my money or provided any other alternate solution. I am now out of shirt (which I returned to them as they asked) and money and they are showing NO interest in resolving the problem. Stay away from them unless you are a fool like me who likes branded stuff and are happy to be fooled by the biggest bogus brand of all - ELITIFY!

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3:23 am EDT

Elitify / Lavida Luxe Lifestyle Solutions unsatisfied

I was buying a coach satchel from elitify. Once before the mrp of bag was showing 30k and the discounted price was around 15k. Later when i revisited the site the mrp of same bag was showing 25k and the final discounted price was 10k.
I got doubtful as to how the mrp of such branded stuff change. Moreover most of the sites didnt give the reviews in favour of elitify.
I called up the elitify team and the executive asked me to send the picture of the satchel and i did the same after which i got a confirmation mail that my problem would be sorted but no such thing happened. I had sent several mails after that and all went unanswered.

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5:06 am EDT
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Elitify / Lavida Luxe Lifestyle Solutions bad-quality purse and not recommended seller

I ordered designer’s purse from the website www.elitify.com. The price was affordable, but not low. I got all info and the parcel arrived on time, but the quality of purse was horrible and it was torn after couple of days. I was disappointed, ‘coz the seller posted on the website that the things were qualitative and good. It was lie. I would recommend this website to other people, so please post your comments and reviews about this website. Thanks.

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9:39 am EDT
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Elitify / Lavida Luxe Lifestyle Solutions clothes and quality – horrible

I placed large order on the website www.elitify.com. I got it with delay, but the quality really disappointed me. I wasted about $1, 000 and got piece of rubbish. The clothes looked like someone already wore it. I contacted the seller and told that it wasn’t what I wanted, but the reply was rude and the seller refused to help me. So be careful if you use this website or leave comments if you have horrible experience with this seller.

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Zana7
, US
Nov 06, 2016 1:25 pm EST
Verified customer This comment was posted by a verified customer. Learn more

I strongly urge everyone not to shop from #Elitify. You will never receive your product nor your refund. I am facing the same trouble. I have ordered a Shirt which apparently as per their only customer service provider Rahul Bhardwaj, my order is still being imported from US since 20 days. I do not get any concrete replies from them and the replies that I receive are after days of me following with them.

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chandni503
, US
Jun 16, 2016 11:27 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I placed an order 77246 order no woth elitify on 15th april and paid by card since their website has no COD option now..when it was not delivered even after 21 may, i contacted their so called ninja service and was informed after 2 days that the product is not in stock and cannot be delivered...i asked them to refund the amount after which it was again radio silence from their end...on 31st may after a series of emails some person called Rahul Bhardwaj assured me that the amount will be refunded in 7-10 days...it has now been 17 days since then and i have sent emails twice with no response and im yet to see a penny of the refund...and theres no number on which these jokers can be contacted. ...theyre running a really shoddy and fraud company...and my advise is not to fall for their fake website...its better to throw ur money down the drain instead of funding these unscrupulous people...

A very very frustrated customer

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reuben.kynta
, IN
Mar 08, 2016 11:52 am EST

Poor show mr amit rawal.@elitify
our order has not reached us despite calling and mailing you people.
Order 75156 is still in limbo.
Elitify ninja service thank you for your pathetic service.
Your style consultants are big frauds with the largest pinocchio noses.
Please tell this guy to fall off the face of this earth.

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greeneyedprincess
, IN
Jul 20, 2015 1:52 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I bought a coach bag from them, they claim they sell 100% original bags. They sent me a fake coach bag which has all fake markings, not one original coach marking, bad miscolored glue'd bag and when I informed them, they have refused to acknowledge my email (I asked them repeatedly) and now noone is picking their phone! I can't believe they're behaving this way with a customer after taking and having over ₹25, 000 of mine in one month! Elite ninja only takes your money, doesn't call or respond when you have a problem! They're selling fake bags! This is cheating and fraud! Nothing elite about this place.

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supreet.gal
, IN
Apr 12, 2015 3:19 am EDT

I was buying a coach satchel from elitify. Once before the mrp of bag was showing 30k and the discounted price was around 15k. Later when i revisited the site the mrp of same bag was showing 25k and the final discounted price was 10k.
I got doubtful as to how the mrp of such branded stuff change. Moreover most of the sites didnt give the reviews in favour of elitify.
I called up the elitify team and the executive asked me to send the picture of the satchel and i did the same after which i got a confirmation mail that my problem would be sorted but no such thing happened. I had sent several mails after that and all went unanswered.

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pri999
, IN
Jan 02, 2015 11:25 pm EST

I purchased a couple of products from elitify. Wasn't sure in the beginning but atleast the ones priced under 5k seem original, not sure about higher end.

Recently I purchased a ted baker bag on discount. The product arrived well packed but had scratches all over and one long visible scratch. I got the bag to gift it to a friend. I'm glad I dint directly give it to her without checking.

I wrote to them stating the same and asked for a replacement. After a late response they said it is very unlikely that their product is damaged and asked me to send a picture. It was very clear that the bag was on sale because it was damaged but they denied that obviously.

NO RESPONSE again for a long time and then they asked me to pack the bag and send it, after checking they said they might replace it if they think its damaged. I dont understand whats there to think when it has so many scratches. And if the initial response itself took so long, I'm not even sure if they will respond or replace the bag once I send it to them.
Very disappointed in the customer service.

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Udita Chhabra
, IN
Oct 13, 2014 6:23 am EDT

Hi,

These guys are great. I've been shopping with them for quite a while and they have a great collection of products and excellent customer service. I've been hooked on to Elitify.com coz of the brands and products they've made available in India.

Thanks
Udita

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Prateek Mishra
, IN
Jun 27, 2014 2:00 am EDT

Hi,

We been shopping from Elitify since so many months. My experience is awesome. Buddy if you facing an issue, why don't you give the details to them.

I am sure they will call you immediately and will resolve your issue.

Thanks,
Prateek Mishra

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Elitify
, US
Jun 07, 2014 11:52 am EDT

Hi -

Can you please provide the details of the order? We don't recognize such a case and sell only authentic and new items.

We would happy to resolve your issues but need credible information.

Thanks,

Amit

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+91 92 1203 5483

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www.elitify.com

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