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The good, the bad, and the ugly - discover what customers are saying about Elite Personal Search

Welcome to our customer reviews and complaints page for Elite Personal Search. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Elite Personal Search.

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Elite Personal Search's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

Whether you're considering doing business with Elite Personal Search, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.

Please feel free to browse our reviews and complaints and share your own experience with Elite Personal Search. Your feedback is an important part of our community and will help others make informed decisions.

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4:32 pm EDT

Elite Personal Search Don't waste your money

Elite personal search, Ha. The only thing elite is there name. The only difference between Elite and Match.com or other internet sites is the thousands of dollars Elite charges. You would think that after the several in depth interviews for your match requirements that they might actually match you accordingly. Think again. You have to tell them over and over what it is your looking for. Their match making ladies are not too sharp either and it takes them weeks to find you someone that is not even close to your criteria.
The sales ladies do a good job making their company sound great, but don't believe it for a minute. Go buy a 70" plasma instead. You'll be happier.

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2:45 am EDT
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Elite Personal Search Found Love

I met with Jamie Rose back in January of this year. I was coming out of a 25 year marriage and didn't really know how to even get back into the dating scene. I really liked how the process worked and felt very comfortable with Jamie so I decided to move forward.

About a week later I went and got my photos done and Jamie started to put a few matches together. She presented me two women and I ended up choosing Alex. We both lived in the same area and has a lot in common on paper. Jamie told me she was her first pick. We talked over the phone a few days and I set up a date for us to meet the following weekend. We were supposed to meet a a great restaurant but unfortunately we went to different locations LOL! After we both had a glass of wine and realized this I called her and we ended up meeting at fast food joint for burgers! Not what I had anticipated but we had such a great time. After that date I had to make up for it so I picked a non chain restaurant for our next date.
Since then it has been great and we are seeing each other exclusively and I couldn't ask for more. I still email Jamie to keep her posted but so far so good! With Alex being my first match I would say this is as successful ad successful can get.

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RarelyComplain
Warren, US
Sep 02, 2012 6:09 pm EDT
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To some guys not having a spouse is like missing a limb. They'll go for the first thing that comes along. But like Molliewollie, I still say "self promo."

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7:34 am EDT
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Elite Personal Search Scam, Fraudalent Services

I am an elite client and as such, please do yourself a favor and run away with your $7000 and invest it somewhere else. If you want to give matchmaking services a try, then investigate other companies where they truly hand select matches for you. This company is an expensive version of online dating (since they send you a profile along with a picture) and if you try to complain, they will tell you they have presented you with X number of profiles when these matches are no longer available, or perhaps they do not exist because these people are no longer clients. The company doesn't honor any refund requests. You do have the choice to make monthly payments and if so, you have the choice to stop paying them based on "fradulent" services and keep copies of all your suggested matches emails and take them to small claim court if Guillermo or Mr. Felix threathen you ruining your credit history if you stop paying. Matchmaking services are now more common and can be great service if you choose the right company with the right values and right intentions. Loook up their BBB ratings and you will see why they have a "F" grade.

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Update by Client Elite
May 12, 2010 7:33 am EDT

I am an elite client and as such, please do yourself a favor and run away with your $7000 and invest it somewhere else. If you want to give matchmaking services a try, then investigate other companies where they truly hand select matches for you. This company is an expensive version of online dating (since they send you a profile along with a picture) and if you try to complain, they will tell you they have presented you with X number of profiles when these matches are no longer available, or perhaps they do not exist because these people are no longer clients. The company doesn't honor any refund requests. You do have the choice to make monthly payments and if so, you have the choice to stop paying them based on "fradulent" services and keep copies of all your suggested matches emails and take them to small claim court if Guillermo or Mr. Felix threathen you ruining your credit history if you stop paying. Matchmaking services are now more common and can be great service if you choose the right company with the right values and right intentions. Loook up their BBB ratings and you will see why they have a "F" grade.

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jackhunter
Los Angeles, US
Jun 03, 2016 8:23 am EDT
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I have never seen any matchmaking service work this hard for their customers. I've been in and out of the dating scene for at least ten years now. I've had my share of meeting different women and have been a customer with five different dating companies. With all my experiences, I have to say that Elite does the best job. The also have a totally different approach which I think is the most effective and unique. The price is high but the results make it worth every dollar. After they introduced me to Martha (my present wife) I feel that the least I can do to show my appreciation is to write this review and share it with other people.

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4:44 pm EST
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Elite Personal Search Terrible company

In July 2006, I went into the offices of Elite Personal Search and had a 3 hour 'interview' with Devan. At that time, I wasn't sure if the service was right for me. I explained to Devan that I felt it would difficult to find a match for me among the members of Elite Personal Search/Debra Winkler. Although I am a professional career woman, Devan assured me that I would 'easy to match', even though I have tattoos and dreadlocks (I work in a creative field, and wanted to meet someone who was a professional, but also 'eclectic') . She explained, 'we have all kinds of people as members. We have artists and musicians, even performers from Cirque De Soleil.'

I was hesitant about joining, when she assured me that if they did not have someone appropriate for me, that Elite Personal Search/Debra Winkler will go outside of its membership and 'troll the community' for a good match. She explained that she had met HER husband through Elite, and that once she started working there, she was able to fix up 2 of her girlfriends with men who were NOT members, but that she had met outside of work and thought they would be good matches. She told me that one of them was now married to the man Devan had fixed her up with. I do not feel that I would have been comfortable paying the extraordinary amount of money membership cost if I had not been reassured that they would go outside of the membership to find a match for me.

Devan and I discussed the type of man who would be a good match for me. We set up a long list of parameters, which she assured me DID exist in many of their members. (the main thing we agreed I needed was someone who was 'hip' and up on modern technology, as I am a bit of a computer geek). When she told me that my $5000 fee would get me 8 matches in the next year, I was wary. I told her that I didn't feel like 8 was very many matches. At that point she said, 'But we will be doing all the research for you. By the time you meet a match, they will have all of the qualifications you are looking for. The only thing missing will be chemistry, and you WILL have chemistry with at least one of 8 men who exactly the type of match you are looking for.' She noted that Elite also checks criminal records and paycheck stubs to make sure that members DO in fact make the amount of money they claim (although they never asked for any of that from me). Additionally, Devan assured me that she would work closely with the matchmaker and that the matchmaker would also work very closely with me by calling me frequently to discuss various matches. All of the above made me feel safe and comfortable and confident that Elite could help me find a match.

I was unable to join in July, so I had to put it off until December 2006. I did join in December of 2006. At that time, Elite set up a second interview with Jen Turner. Jen also said that she thought I would be easy to match and that the qualities, and other parameters I was looking for would not be difficult to find. She also assured me that Elite would go outside of their membership to find a match for me.

Since that time, I have had NO matches that 'have all the qualifications I am looking for'. Additionally, I have not met any men from outside of the membership. In fact, most of the matches I have been sent, were not at all the type of men that I would be interested in. Many of the matches have been misrepresented by Elite. For example, I was sent a potential match who 'had his own business building zen gardens', he was actually a gardener for the public park systems! I was sent a potential match who worked as a 'holistic therapist', he turned out to be a massage therapist! I was VERY specific about the type of person I wanted to meet, as well as what type of job they should have (professional, like me!), how far I'd be willing to travel (I live within 10 miles of literally millions of people, yet they sent me matches that lived 50 miles away?!), and the fact that he should work at a standard job where he would normally have nights and weekends free (the massage therapist worked BOTH nights AND weekends!). Neither Jen or Devan or anyone from the Elite office have ever 'worked closely' with me to find a match. In fact, I often don't hear anything for weeks and weeks, unless I email THEM.

I now feel that I was misled. It has been over 9 months since I joined and not ONE good match has been introduced to me. I sent a certified letter to Elite with all of the above information and demanded my fee be returned. I filed a complaint with the BBB (they have over 20 complaints and have earned an 'F' rating), but Elite did not respond to either me or the BBB. I feel that it is appropriate for Elite Personal Search/Debra Winkler to return my $5000 fee.

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3:20 pm EST
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Elite Personal Search Scam - non delivery of promises

I was pitched a $5, 000 to $10, 000 contract which promised to introduce me, in person, to 10 men in accordance with my preferences (that they live in Northern Calif in or within 50 miles of San Jose / Santa Clara Valley) within 12 months of signing the contract. I signed up for $5, 000 in October and to date have not been introduced to a single individual in person. I was given one phone number, and that gentleman did not make our dinner date. I have been sent 4 potential matches - over my age or weight range, and none within 50 miles of San Jose. The contract looks pretty solid, but they have truly not come even close to delivering on their part of the deal, as noted in that contract.

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current client
Scottsdale, US
Sep 10, 2010 10:56 am EDT

I definitely agree with all the above complaints. They don't deliver the quality matches. I was sent 4 introductions. One match never called, another kept rescheduling the date wasting my time and energy and another one was too old for me. Moreover, all of these matches were the same type, which was completely opposite from what I was looking for. The forth match is not even worth commenting. The only reason the matchmaker asks you all in-depth questions is just to look professional in front of you. In reality they send you what they have. And they don't have a lot. I called the top manager in CA 4 times to ask him to change my matchmaker but he never returned any of my phone calls. Such customer care speaks for itself. I haven't been with this agency for a long time but their customer service, quality of matches and endless complaints just turn me off to continue working with them. I hope this company gets enough complaints to be investigated by the officials and to be brought to justice. I'd never recommend Elite to anybody.

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jensteinOC
Irvine, US
Jun 30, 2010 5:32 pm EDT
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I have had a horrible experience with Elite and I have just sued them in Orange County Superior Court (I'm an attorney but I retained a really aggressive litigator to sue them) for Fraud; Negligent Misrepresentation; Breach of Contract; Professional Negligence; Breach of Fiduciary Duty; and Unfair Competition. Here's what happened to me:

After I joined, it took my matchmaker (Chrystina Dahl) weeks to send me a match. I approved him immediately and it took her days to let me know he didn't want to meet me because I "looked like his sister". She promised me a new match the next week and I NEVER HEARD FROM HER AGAIN. I emailed several times and finally demanded my money back. I was then contacted by another matchmaker (Narcissa Landers) who claimed to only handle VIP clients and told me she had hand picked me (she also convinced me not to ask for my money back and give her a chance). She promised me a match the next week and I NEVER HEARD FROM HER AGAIN. I emailed several times and again, demanded my money back. I then heard from a woman who claimed to be the supervisor of Chrystina and Narcissa and she offered to "babysit" a matchmaker for me so I could get matches. I declined and demanded my money. I then heard from a man who claimed to work with the CEO. He also offered to "babysit" a matchmaker for me and I declined and demanded my money. I spoke to him on a Friday and he promised to get back to me on MOnday. I NEVER HEARD FROM HIM AGAIN.

If anyone in Southern California has had a similar bad experience, I would love to hear from you at jenstein804@aol.com.

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Michael Bart
Cambr, US
Nov 01, 2009 10:29 pm EST
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It is a scam. Please visit my blog about "Elite Personal Scam" http://elitepersonalsearch1.blogspot.com/

They stole $6, 000 from me. How anyone could be happy with this service is beyond me. People are so upset about this because they prey on your insecurities to get you to sign the contract, and then they walk away.

email me with your horror story and Ill post it. They are going to lose that $6, 000 in negative advertising. zbtaldo@gmail.com

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BrandonP
Dallas, US
Oct 19, 2009 8:18 am EDT

Not a scam at all. I agree that it doesn’t work for everyone, but when it doesn’t work, they try as hard as they can to make it up. I wasn’t happy at first. When I complained, they refunded me. They also offered me an extension on my member ship if I chose not to be refunded. I chose the refund. They were ready to make it up and they understood why I wasn’t happy.

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TooRedPhoenix
denver, US
Jul 13, 2009 2:29 pm EDT

Elite Personnel Search is an online scam. Elite is suppose to b a professional matchmaker. I have paid nearly $4000 for absolutely no results and no real attempt on their part. I found Elite online and I didn't even finish the online form but a Kim Brady called me anyway to come in, so I thought I would try. I paid $3000 up front plus $400 for professional pictures that they required of me and then three more months of $325.00. Elite Personnel Search has been a total waste of money. After 6 months and THOUSANDS of dollars, they have not come up with a single match. In this 6 months, they only called twice with possible matches that were so off the mark that it was offensive. Then insult to injury, their accounting department called wanting more money and wonderd why my CC rejected their charge. They have threatened me with creditors and trying to ruin my credit because I refuse to pay for them more money. Their resources of dates are apparently slim and none. It w
ould be one thing if they had shown me at least 1 candidate per month, but they couldn't even come up with more than two in 6 months. They may try to claim that I'm too picky but they haven't even come up with candidates for me to reject. I just recently logged into Match just to look around and saw the same two guys with the same bad photos. They weren't even a 70% match. It looks like I'll have to sue to get my money back and to keep them from ruining my credit. Verenia won't even tell you her full name because she knows that she is scamming and doesn't want to be sued, personally.
Damage Resulting = Over $4000 loss, plus possible damage to my credit. They called only because they wanted more money and threatened to ruin my credit and turn me over to collections if I don't pay them more.

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Randy Mitchell
Denver, US
Jul 13, 2009 10:39 am EDT

What else can I say besides AMAZING. After trying out two other dating services, I decided to join with this company. It’s no surprise to me that this company is a heck of a lot better that the others. The friendly staff and the very professional matchmakers make the whole company shine with success. I have spoken to many people about them over the phone, internet, and even in person and they all speak very highly of this service. All the wonderful feedback I got from these people is the reason I joined. Like I said before, the staff and matchmakers is a big part of the company which produces a lot happy customers, but there is more. I’m sure that I am not alone when I say “I love the way they always call before and after each date to help you out in any way they can”. I always have a great time with every girl they set me up with and I can’t wait to see which one I’m going to marry.

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chrisoman
Palm Springs, US
Jun 28, 2009 6:25 am EDT

I don’t know why some people post negative reviews about this service. The fact is, is that they have nothing except good to them. The prices are kind of questionable, but everything else is amazing. I found my girlfriend with them and we’re pretty serious. I also like it that they sit with you for a few hours giving you the interview of your life. It shows how seriously they are and how much they want to satisfy their customers.

I live in Palm Springs. After speaking with Lynn, I walked out of the office with a huge smile on my face knowing that I was being taken care of. Now because her, I’m dating Ashley. She is the most incredible person I’ve ever met and it’s all thanks to Lynn. There is nothing to say but “Thanks Lynn. You rock”.

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LeeWong
Anthem, US
May 25, 2009 11:31 am EDT
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I’m so happy I finally decided to walk into the Phoenix office. Gia was very nice and VERY polite. It’s not easy to just meet some stranger and give them a two hour interview about the person’s life and background. Gia made it look very simple. I’ve never been this happy with any other service at this price.

About a week and a half later, Gia called me with a few different girls for me to date. All of them were amazing and in terms of ideas, likes and dislikes but still weren’t marriage material for me. The last girl however, was the one girl I never thought I could get. She was too perfect. Now she’s my wife.

This is my advice to anyone out there who wants a serious relationship. Check this company out ASAP. You won’t be disappointed.

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Carlos
Van Nuys, US
May 21, 2009 11:46 am EDT

I have been a member of this service for the past 15 months. I originally signed up for a year service but I haven't found anyone within the year. I thought it would be best to sign up again because I did have some good luck with the dating. I met 9 girls within the year face to face and some of them actually lasted for a couple dates, one even two months. I admit that I am a difficult guy to set up (not the most main stream). They work with me, and help me make myself more dateable. They are not afraid to tell you the truth and work with people very well. The woman that they have in the service have all been suggested to me according to my specifications, and if they are not, it is only minor issues and not major ones. I feel like the service has been good to me, and the women I date also have told me that they were pleased with the service. One woman I dated wasn't pleased with the service and said I was her first date she had face to face and she can't get a good date with them. I don't blame the company for this, because I really wanted to end that date before it began. I don't see how anyone would want to date this woman. Most of the time when I read negative complaints about this service I think of this date and it reminds me that some people are just very hard to match up with to begin with. All in All I feel it is a good service, worth a second year of membership...

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Sparky
Palmdale, US
May 05, 2009 12:05 pm EDT

This story does not sound true at all from my experience with them. I have been set up many times and it is very hard for me to believe that they have not set you up even once. Either this entire review is a lie or you are leaving out some important details.

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12:29 pm EST
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Elite Personal Search Rip Off

I am a very careful, intelligent woman who has always snickered a bit at people who got scammed. Guess what? Happened to me! I admit, I have not given Elite ample time to prove just HOW awful they probably are, but I warn anyone thinking about using Elite Personal Services to think otherwise. They are fantastic salespeople. Their bottom line is to gets lots of money from you, then provide you with "matches" you could get off something like Craigslist [for FREE.] Their "matches" vaguely [and that is being generous] fit what you spent hours expressing you wanted in a mate. I realized too late, that the local number on the one person's business card was for another business. When I reported it to their 800 number, they of course seemed confused. When you say the "match" is not for you, they get aggressive... even angry. There is so much this company is scamming on, that it is difficult to detail it all here. BUYER BEWARE OF ELITE PERSONAL SEARCH. I bet they get lucky and sometimes match people who are happy [or who were desparate and went for it, ] but this is NOT a company doing what they profess they do. Sad for me. Sad for anyone who trusts them. And guess what? They actually COULD provide a valuable service in this area... they choose not to. THAT would take away from their profits and would take time to run an actual legitamate business... Now I need to figure out how to get my money back, or at least report them to the right place, so eventually enough complaints will shut them down! And I hope "they" are reading all the complaints that are now on-line.

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HotMama
, US
Aug 19, 2016 6:14 am EDT

I am a successful, educated, beautiful woman who has difficulty meeting great men because I am a single mother who spends my time mothering. I thought that Elite would be able to help me meet men of equal caliber who met my preferences and religious requirements. My matchmaker Summer was able to set me up on a date with a very nice gentleman for my first date who I got along very well with, but later found did not meet my explicit requirements that were outlined in my matchmaking profile. Elite continued to send proposed matches of men who did not remotely meet my requests, so I questioned them again as to whether they had the men that I was looking for. Their blatant disregard of my parameters caused me to question whether there was any intention whatsoever to match me up with someone who met my criteria. I asked for a refund and they refused, and when I talked to their Director she assured me that they had many men who met my criteria. I have not received any con
tact from them in 5 months, and believe that Elite is just a scam to collect large service fees from individuals with the intent of haphazardly throwing "matches" at them hoping something will stick.

I am a single mother who made an investment to help facilitate a dating life that would offer safety through background checks, and efficiency through effective matchmaking. What I received was a monthly payment that I have continued to pay, and the absence of any service whatsoever. I have seen several other clients mentioning working with attorneys but believe that the most effective way to battle a corporate entity with no integrity is via a combined effort class action.

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Terri F.
Los Angeles, US
Aug 19, 2016 6:14 am EDT
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Working with Elite has been more than just a matchmaking experience. The VIP Matchmaker, Kim has a great personality and I love working with her. She's been coaching me along the way and it's been quite a learning curve for me. I’ve learned that it is not just about finding men I am attracted to but what it takes to have a successful relationship. Kim gave me a total personal and exclusive experience by working with me on my challenges and shortcomings that have been sabotaging my past relationships. She gives me exercises that have helped me learn about myself so I can attract the right guy in my life.
I now feel really confident with my dating life and have been introduced to many great men. I have started to see someone now regularly and I’m excited to see where it goes. Thank you Kim for changing my life!

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Pariss
, US
Aug 19, 2016 6:13 am EDT

Elite personal search, Ha. The only thing elite is there name. The only difference between Elite and Match.com or other internet sites is the thousands of dollars Elite charges. You would think that after the several in depth interviews for your match requirements that they might actually match you accordingly. Think again. You have to tell them over and over what it is your looking for. Their match making ladies are not too sharp either and it takes them weeks to find you someone that is not even close to your criteria. The sales ladies do a good job making their company sound great, but don't believe it for a minute. Go buy a 70" plasma instead. You'll be happier.

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Victim 128
Laguna Niguel, US
May 30, 2012 6:28 pm EDT

I totally agreed! Elite personal search company is a trash! Full of crap & lie, I am one of the victim, they break my heart & hope, it's really wasting money & times. Bad! Bad! Bad!

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Fphillip
Hemet, US
Dec 11, 2011 3:49 pm EST

"I am a very careful, intelligent woman who has always snickered a bit at people who got scammed. Guess what? Happened to me!"

I guess you must be pretty gullible. ^ It

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Stanley
Weslaco , US
Jun 09, 2009 11:48 am EDT
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Mr. Wong: You have it all wrong about Rabbi Goldstein. I met him several years ago when he had a healing faith synagogue here in Hidalgo County, Texas. He was the nicest Hispanic Jew I have ever met. Before he was run out of town by the local racist Sheriff for alleged fraud and embezzlement, he promised my ailing grandmother that if she would give him the account number to her 401-K, then he would cure her of this rigid diabetes and heart condition which had plaqued her for so many years.

Not only did she assist his religious faith with a massive monetery contribution from her life savings, but he also told her if she would just sign over the deeds to her eighty-acre ranch property, she would be saved from the evils of hell, which she gladly did so.

Nevertheless, she was never cured of the ailments, but she died peacefully in her sleep. regardless if she was penniless after Rabbi Goldstein cleaned out her bank account is not the issude, the point is, she died happy. And that's all that matters.

Stanley.

Weslaco, Texas.

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LeeWong
Anthem, US
May 26, 2009 9:29 am EDT
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Goldstein above does not sound that Jewish. I have a couple friends that are Jewish and they act with great modesty. I am sure if I would describe your above review to them they would be completely repulsed by the way you live your life. Also after reading the above I do not know how many people would even take your view of the company seriously.

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pedro goldstein
Huntongton Park, US
May 25, 2009 7:11 pm EDT

As a Pre-op Transvestite Gay Hispanic Jewish Rabbi, I know I would be a difficult match to make, however, I was assured by Elite Match that they had extensive experience making Jewish/Gay/Lesbian/Bisexual/Transgender connections. In fact I was introduced to my matchmaker, Ms Wasserman as a Jewish lesbian who had special skills in making that 'perfect' match within my community. I found it quite ironic that the Lesbian Wasserman is now somehow a straight woman with a family. Feeling betrayed, I found out that Ms Wasserman isnt even Jewish, her maiden name is Agajanian. She is an Armenian! ! ! ! My first 'match' was with a guy named Daniel Carver. He wasn't even from California, let alone Los Angeles! He was from Oakwood, Georgia of all places. When I called the number given to me by Ms Wasserman/Agajanian, the voice mail picked up and let me tell you, it was VERY disturbing. All I seem to remember were the words, "wake up white people". My next supposed "match" was described to me as a very sucessful private security business owner named Chuck. We decided to meet at his favorite five star restaurant for our "first date" - It was a Sizzler in Pasadena! When I politely declined he said, "Needless to say, I have a coupon for the salad bar that expires today and I normally don't splurge on such a nice place, but you are worth it, if you put out after we eat." Strike 2 Elite! My final "match" was described to me as a VERY rich Jewish man named Alan H. Mark who had an estate in BelAir on Sunset Blvd. I called Mr Mark and he wanted to take me to Lowry's in Beverly Hills. I told him where I lived and he offered to pick me up. This guy seemed to be a good match. Was I ever wrong! First of all when he came to the door, he couldnt have been over 4' tall and for being Jewish, he looked a lot like Adolf Hitler - that reall creeped me out. He was wearing some cowboy outfit that made him look like a midget rodeo clown. Since he was already at my door, I figured - hey at least it's a nice dinner in a fancy restaurant. We walked to his "car" and it wasn't a car, it was an AMBULANCE! Upon seeing my shocked reaction, he told me not to worry that he was a volunteer paramedic for Bel Air Patrol and he was on call. When I got into the ambulance I was overcome with his horrible body odor. When I mentioned it to him, he said, deodorant costs money. "This is going to be a long night" I thought. We made it to Beverly Hills in record time. Those red flashing lights and siren really cleared the traffic up La Cienega. When we were seated, Mr Moneybags told the waiter, "Seperate checks please and I will just have a glass of water" That was IT - I stormed out and never looked back. Strike 3! My advice to all the lovelorn souls in Los Angeles is to Stay Clear of these con-men and con-women. They will take your money and break your heart.

Rabbi Pedro Goldstein
Huntington Park, Ca

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Tarom
Palm Springs, US
May 25, 2009 11:10 am EDT

I don’t know why some people post negative reviews about this service. The fact is, is that they have nothing except good to them. The prices are kind of questionable, but everything else is amazing. I found my girlfriend with them and we’re pretty serious. I also like it that they sit with you for a few hours giving you the interview of your life. It shows how seriously they are and how much they want to satisfy their customers.

I live in Palm Springs. After speaking with Lynn, I walked out of the office with a huge smile on my face knowing that I was being taken care of. Now because her, I’m dating Ashley. She is the most incredible person I’ve ever met and it’s all thanks to Lynn. There is nothing to say but “Thanks Lynn. You rock”.

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Carlos
Van Nuys, US
May 21, 2009 11:42 am EDT

I have been a member of this service for the past 15 months. I originally signed up for a year service but I haven't found anyone within the year. I thought it would be best to sign up again because I did have some good luck with the dating. I met 9 girls within the year face to face and some of them actually lasted for a couple dates, one even two months. I admit that I am a difficult guy to set up (not the most main stream). They work with me, and help me make myself more dateable. They are not afraid to tell you the truth and work with people very well. The woman that they have in the service have all been suggested to me according to my specifications, and if they are not, it is only minor issues and not major ones. I feel like the service has been good to me, and the women I date also have told me that they were pleased with the service. One woman I dated wasn't pleased with the service and said I was her first date she had face to face and she can't get a good date with them. I don't blame the company for this, because I really wanted to end that date before it began. I don't see how anyone would want to date this woman. Most of the time when I read negative complaints about this service I think of this date and it reminds me that some people are just very hard to match up with to begin with. All in All I feel it is a good service, worth a second year of membership...

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8:44 am EST
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The complaint has been investigated and resolved to the customer’s satisfaction.

Elite Personal Search Vampires

I would like to share this court experience about suing Elite Personal Search.

I signed contract with Active Single LLC / DBA Elite Personal Search about two years ago. They claimed they were local in San Jose, the sales rep. named Louis promised me they would have local office and local people (esp. him) would work with closely me to find my life time partner. He spent 2 hours explaining how wonderful their services are. Well, hoping someone could do what they are paid for, I paid them $7900 for a 18-month service, which Elite claimed to be the lowest rate they had. Elite’s San Jose office was closed one month after the interview and Louis never contacted me after taking my money. During the past 2 years, they never set up any date for me – yes, 0 date for two years. I complained but their management never cared to respond. I decided to take it to Santa Clara small claim court to look for justice.

Elite flew somebody to the bay area from LA to attend the court. Before we stood in front of judge, a mediator talked to both of us, Elite agreed to offer $1500 plus another two-year extension of the contract. The mediator used to be a contract attorney, he said the contract would make me look really bad, because there is a “non-refundable” term, so I may leave the court without getting anything. I wanted to know what the court would do, so decided not to take that offer. The mediator was right, the court ruled that Elite did not owe me any money.

I want to say to all who have not signed Elite Personal Search’s contract, people’s complaints on this website are true. More importantly, if you sign this contract with Elite, you are throwing your money away and without getting any protection, not even from court! Why? Because Elite spent their money on the attorney fee to draft a contract which will NOT be reversible – UNDER ANY CONDITION.

Although I lost the case, I am glad I did it. if more people go to court and have our voices heard, it will cause Court’s attention.

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MA1234123
Pittsfield, US
Feb 05, 2010 12:52 pm EST
Verified customer This comment was posted by a verified customer. Learn more

And this is not a hardworking honest company - whoever wrote the rebuttal to Carren is nuts. Elite Personal is well-stocked with liars and cretins.

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MA1234123
Pittsfield, US
Feb 05, 2010 12:51 pm EST
Verified customer This comment was posted by a verified customer. Learn more

Please visit Elite Personal Scam blog to share your story. And please don't use this service.

http://elitepersonalsearch1.blogspot.com/

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Paul88
Hagerstown, US
Jan 21, 2010 3:22 pm EST

It is now apparent to me that Elite Personal Search is simply a money-making scam. I asked for a refund only after my first "match" turned out to be anything but that, fitting none of the criteria I put forth, other than the fact she was indeed, a woman. Granted, it was several days after the 3-day cancellation period when I made my first request for a refund. But I contend they broke the contract first by not finding true matches, but rather, just warm bodies. Subsequent "matches" also reflected the same. Then, phone calls placed to Steven Epstein were never returned. Disingenuous? This company should be ashamed of itself. For my part, I regret not researching this company before I signed. It took approximately two minutes on the Internet for me to realize what a sham company Elite is. So, shame on me for being a trustful person. Shame on Elite for taking advantage of trustful individuals!

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Sarah579
San Francisco, US
Jun 03, 2009 8:57 am EDT

Listen, I just saw this exact review on a different site. You had the user name 'hotmama' there and have a different one here. Maybe you're just lying about the whole story as someone who wants to screw the company or maybe you just used a different name for no reason. The main point is that you have some nerve going around the web just talking bad about people. This company is not a total scam and the fact that you tell people that it is, just shows how horrible you are. Why don't you do more research on this company. You'll find more good than bad.

For all you people out there, don't listen to this load of crap. Listen to this.

After my divorce three years ago, I wasn’t at all quick to get married again and was very unhappy. I tried to forget about it and move on but I was still lonely. For two years I was just trying to get back to my single life in the most mature painless way. I got over it pretty well but still wasn’t too thrilled about the possibility of me being alone forever. With that, I checked out this company after hearing from my friend about just how successful they are in setting people up with the right person. Lesa in the San Francisco office was extremely welcoming and sweet. Not in the way that gives you the impression that she was only interested in your money. That alone gave the will to sign up and pay the fee. I spoke with her for about three hours during a very comfortable interview. I told her all about my divorce, about my ex-husband and about the guy I wanted to meet. I told her about my childhood and about how I grew up. I was very surprised on how she made me feel comfortable enough to make me tell her my whole life. She even offered me coffee, cake, and other really good snacks. As I left, she patted me on the shoulder and said “I’ll find you someone whether you like it or not”. I left with a huge smile on my face.
About a week or so later, Lesa called me with a whole list of guys she found on her records that fitted my requirements pretty well. She told me about all of them and sounded very excited for me.
The first guy, Brian was great. He was smart, tall, dark skinned and very good looking. We had a great time but still, we weren’t for each other. Lesa called me literally the next day ready to hear the feedback. I didn’t have to hunt her down, she called me. Now that’s good service. Anyway, she set me up with three more great guys who also weren’t for me, but she was still great at finding me so many guys who were the kind of men I wanted. She did her job very well. I went out with the next guy (Gary) two weeks later and he was perfect. The date lasted seven hours. Lesa called me again the next day with great news. Apparently, he really liked me and wanted a second date. Lesa set us up again a week later. Well, the second date led to the third, the fourth, the fifth, and eventually Gary and I got married. It’s crazy how a year before all this I was going through a really hard time and didn’t want to get re-married at all. Just signing up with this company changed all that. Now I’m married to the greatest guy ever and am much happier with him than I was with my ex husband.

Again, please do your selves a favor and don't listen to "hot mama" or "carren" or whatever she want's to call herself. Don't listen to her filthy lies about good hard working and honest companies.

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Tarom
Palm Springs, US
May 25, 2009 11:14 am EDT

I don’t know why some people post negative reviews about this service. The fact is, is that they have nothing except good to them. The prices are kind of questionable, but everything else is amazing. I found my girlfriend with them and we’re pretty serious. I also like it that they sit with you for a few hours giving you the interview of your life. It shows how seriously they are and how much they want to satisfy their customers.

I live in Palm Springs. After speaking with Lynn, I walked out of the office with a huge smile on my face knowing that I was being taken care of. Now because her, I’m dating Ashley. She is the most incredible person I’ve ever met and it’s all thanks to Lynn. There is nothing to say but “Thanks Lynn. You rock”.

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Carlos
Van Nuys, US
May 21, 2009 11:44 am EDT

I have been a member of this service for the past 15 months. I originally signed up for a year service but I haven't found anyone within the year. I thought it would be best to sign up again because I did have some good luck with the dating. I met 9 girls within the year face to face and some of them actually lasted for a couple dates, one even two months. I admit that I am a difficult guy to set up (not the most main stream). They work with me, and help me make myself more dateable. They are not afraid to tell you the truth and work with people very well. The woman that they have in the service have all been suggested to me according to my specifications, and if they are not, it is only minor issues and not major ones. I feel like the service has been good to me, and the women I date also have told me that they were pleased with the service. One woman I dated wasn't pleased with the service and said I was her first date she had face to face and she can't get a good date with them. I don't blame the company for this, because I really wanted to end that date before it began. I don't see how anyone would want to date this woman. Most of the time when I read negative complaints about this service I think of this date and it reminds me that some people are just very hard to match up with to begin with. All in All I feel it is a good service, worth a second year of membership...

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Sparky
Palmdale, US
May 05, 2009 1:28 pm EDT

What exactly did you expect from them after through your perfect egotistic image of your self you kept on rejecting all the dates they set you up with time after time?

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incagirl
Los Angeles, US
Feb 03, 2009 4:10 pm EST

I had exactly the same experience... I handed over thousands of dollars because they assured me that if they did not have someone within their membership that matched my requirements, they would search OUTSIDE their membership. I live in Los Angeles... there are literally thousands of men within 10 miles of me, but Elite couldn't find anyone closer than 40 miles! Of course they never looked outside their membership, even though that's what I paid for! I have sent them 2 letters requesting a refund since they did not fulfill their side of the contract... so far, I have received no refund!

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3:14 am EST
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The complaint has been investigated and resolved to the customer’s satisfaction.
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This review was chosen algorithmically as the most valued customer feedback.

I am a successful, educated, beautiful woman who has difficulty meeting great men because I am a single mother who spends my time mothering. I thought that Elite would be able to help me meet men of equal caliber who met my preferences and religious requirements. My matchmaker Summer was able to set me up on a date with a very nice gentleman for my first...

Read full review of Elite Personal Search and 9 comments

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