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Elite Indoor Air Care / Rip Off

1 United States Review updated:

We saw the add in a paper that is delivered to our home every month. The coupon for vent/air duct cleaning starts with saying
$39.95. This includes one return, one main duct and vents. The technician came out and counted the vents and said that there needs to be additional work. He NEVER gave a total or did an estimate before starting the work. Needless to say we started at around $40 ...final was told at the END of service is $3100. I called and complained to the owner and he took of $500 (which I did appreciate). However, GET ESTIMATES before the work is done. Insist on it or you will be amazed at what a $39.95 coupon will add up too.

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Comments

  • He
      5th of Apr, 2010
    0 Votes

    This company is not "Elite Air Care"- I used them they were great! don't let the name mistake you.

  • Co
      29th of Oct, 2010
    0 Votes

    My 68 yr old mother had the exact same thing happen to her...started with a coupon and ended with them telling her she would get black lung if she didn't have them clean her ducts. The bill is 3700.00 and the ducts were never cleaned!!! We have had the gas company come in and 2 other contractors to verify that no work was performed!!! This company is a scam, they bring in their own dirt and scare older people into paying for services not performed. My mothers house is only 8oo square feet, really for that kind of money the duct work should be cleaned with a tooth brush. October 2010. WE WILL BE TAKING THEM TO COURT

  • Vi
      8th of Dec, 2011
    0 Votes
    Elite Indoor Air Care - Unprofessional
    Elite Indoor Air Care
    Philadelphia
    Pennsylvania
    United States

    Very unprofessional. An appointment was scheduled on a weekday with a 4 hour window. They never showed up. They didn't even call. Nor were they apologetic. Adding to the frustration, their recommendation for a reschedule was a month out. This speaks to the qulaity of their work.

  • Vi
      8th of Dec, 2011
    0 Votes

    Agree. Very unprofessional. An appointment was scheduled on a weekday with a 4 hour window. They never showed up. They didn't even call. Nor were they apologetic. Adding to the frustration, their recommendation for a reschedule was a month out. This speaks to the qulaity of their work.

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