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ELEKTA GULF / Exploding Gas Cookers

1 United Arab Emirates Review updated:
Contact information:

ELEKTA Gas cooker(EGO-680SS) exploded while using oven whole glass scattered all over the floor.
It was not even two month old.
We were not even using it everyday because of our job.
Me and my hasband cut fingers.
Poor quality. Should recall this product immidiately.
Need third party to investigate this defective product.
We felt that we have a bomb at home...


Very bad customer service. They promiced to come over and did not came to
check on this defective products AFTER THEY BRING THE THIRD DEFECTIVE PRODUCTS!!


They say ELEKTA JAPAN and it's not even famous in JAPAN.
Nobody in Japan knows this company.
It tells you and as you can see there is no Japanese language section even and no contact number in Japan
on their website.
They are using ''ELEKTA JAPAN'' to sounds good and technology image of my country,
But I as a Japanese I felt ashamed of this company using ''JAPAN'
(even though it's not made in japan they say Japan)
If they knows that everybody knows they won't put JAPAN next to their logo.
I just bought it just because of silver colur...
IT WAS A HUGE MISTAKE ME AND MY HUSBAND BOUGHT IT.


(Personally, I had been worked for very famous electric company in japan for 6 years.
Which established over 90 years ago. We had more responsibility for our products.
So i can tell more how ELEKTA EMPLOYEE ARE INSINCERE)


We asked ELEKTA to ''REFUND'' but they do not want it.
From the begining we told them need immidiate action.

They bring the new one BUT second and third one ALSO DEFECTIVE.

IT TELLS YOU and we also convinced that THERE IS SERIOUS PROBLEM OF THIS ELEKTA
Gas cooker(EGO-680SS)
Technitian from ELEKTA told my husband that change the gas cylinder.
We change it to the new cylinder and still oven is not wELEKTA Gas cooker(EGO-680SS)orking.
The gay from cylinder company is very suppotive he came back and checked for us.
However, it was nothing wrong with gas cylinder.

PLEASE DO NOT BUY THIS ELEKTA GAS COOKER BECAUSE IT'S VERY DANGEROUS.

ELEKTA GULF

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Comments

  • Bi
      8th of Dec, 2010
    0 Votes

    NOT ONLY GAS COOKERS, THEIR MAJORITY OF THE PRODUCTS ARE FAULTY AND DANGEROUS

  • Sa
      1st of Jun, 2012
    0 Votes

    Personally Iam using it.it is realy of very very bad quality..concerned authorities should ban this brand

  • Ma
      11th of Nov, 2014
    0 Votes

    this company ELEKTA GULF has a serious problem in Saudi Arabia, it will be banned from the market.

  • Be
      17th of Nov, 2015
    0 Votes

    Electra is not a good company. We bought it's gas stove 6 months back and this morning when nothing was on it we heard a blast like sound and whole glass over it exploded and broke in tiny pieces. A waste of money. We will take it to the store today and see what they say. It's still in warranty.

  • Ma
      17th of Apr, 2016
    0 Votes

    Hi,
    This is bring into your attention about a 2 burner stove i bought from Lulu, Karama,
    Model No : EGC204TC. Date of Purchase : 20 December 2015.
    Its hardly been 4 months and one of my burner is having issues. It is really sad to see this kind of performance of your product. I had contacted the customer care and booked for a technician to visit my place. The technician visited my place with a condition i have to pay him AED 35 as travelling cost ( this is really sad). He visits me and says that he does not have spares for this model number and would take 2-3 days to re-visit. I never expected this service from Elekta. I would never reccoment any one to purchase Elekta products as this is the attitude the company has towards the customers.
    I would also want to raise a customer complaint in the customer forum and would need complete refund for my purchase as its is still under warranty and of no use to me.
    Very Poor products... i should have gone for a better brand.

    Regards,
    Manoj
    0526374084

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