ELEKTA GULF / Exploding Gas Cookers
ELEKTA Gas cooker(EGO-680SS) exploded while using oven whole glass scattered all over the floor.
It was not even two month old.
We were not even using it everyday because of our job.
Me and my hasband cut fingers.
Poor quality. Should recall this product immidiately.
Need third party to investigate this defective product.
We felt that we have a bomb at home...
Very bad customer service. They promiced to come over and did not came to
check on this defective products AFTER THEY BRING THE THIRD DEFECTIVE PRODUCTS!!
They say ELEKTA JAPAN and it's not even famous in JAPAN.
Nobody in Japan knows this company.
It tells you and as you can see there is no Japanese language section even and no contact number in Japan
on their website.
They are using ''ELEKTA JAPAN'' to sounds good and technology image of my country,
But I as a Japanese I felt ashamed of this company using ''JAPAN'
(even though it's not made in japan they say Japan)
If they knows that everybody knows they won't put JAPAN next to their logo.
I just bought it just because of silver colur...
IT WAS A HUGE MISTAKE ME AND MY HUSBAND BOUGHT IT.
(Personally, I had been worked for very famous electric company in japan for 6 years.
Which established over 90 years ago. We had more responsibility for our products.
So i can tell more how ELEKTA EMPLOYEE ARE INSINCERE)
We asked ELEKTA to ''REFUND'' but they do not want it.
From the begining we told them need immidiate action.
They bring the new one BUT second and third one ALSO DEFECTIVE.
IT TELLS YOU and we also convinced that THERE IS SERIOUS PROBLEM OF THIS ELEKTA
Technitian from ELEKTA told my husband that change the gas cylinder.
We change it to the new cylinder and still oven is not wELEKTA Gas cooker(EGO-680SS)orking.
The gay from cylinder company is very suppotive he came back and checked for us.
However, it was nothing wrong with gas cylinder.
PLEASE DO NOT BUY THIS ELEKTA GAS COOKER BECAUSE IT'S VERY DANGEROUS.