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ElegantEggplant / Do not shop here!

1 United States
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ElegantEggplant is the worst website ever! I purchased a pair of shoes and although the shipping came on time, the size and style was wrong. Shoes were similar to the ones I ordered, but there were some differences. When I contacted customer support they apologized and admitted that it was their fault. I told them that I would send it back and because I want my money back. But customer service rep said that it was a bad idea, because shoes could get lost on their way back and it would be my fault and I would not receive any refunds. Then they offered me a 15% refund, but I had to keep the shoes. Well, 15% is better than nothing. But now I'm stick with a pair of huge shoes and have no idea what to do with them. Do not shop here under any circumstances!

In
Jan 20, 2016

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