Electronic Goldmine / Bad service
For your consideration...
I am very upset about this company. I ordered some items in quantities less than 10, to see if their service was ok and it turned out ok. Nothing special, but I found some good deals.
Then I placed my second order, wanted to purchase 40 switches along with some other stuff. I waited 4 days and sent an e-mail asking if my order was shipped. No response in 4 days. Then I e-mailed again and no response again. Then I called them and had been told one of the item was backordered and they were holding my order. No heads up, no notices, nothing till that point. I was asked if it was ok, I told no, but what can I say. Ok WAIT FOR THE GOOD PART.
My previous orders was shipped after 8 days and I was aware of the fact that small businesses do not always have good customer service and let it go. Than I gave my third order and waited for 2 days, then I sent an e-mail telling that "please do not hold my order, ship whatever you can." this times I recieved the response in 24 hours, saying that "due to excessive complaint, we cancelled your acount and order". Honest to God, I only said "no, it is not ok, but what can I say" No further comments.
As a conclusion, I am very dissatisfied with them, they caused me to loose some business and have the arrongance tto tell I complaint a lot. I have yet to see or hear something like that before.