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Electrolux / Kelvinator / NON RECEIPT OF SERVICE FROM AGENCY

1 India Review updated:

Dear sir,

This is to inform you that undersigned purchased a Electrolux Kelvinator WASHY TALKY washing machine model no. 760FXZWT sl.no.23200276 vide Invoice- cum challan no.490/ 02-03 dated 30.11.02 from BOMBAY AGENCIES, BENACHITY, DURGAPUR-13, WEST BENGAL .

The said machine while washing it stopped suddenly in the month of march-09.I approached the BOMBAY AGENCIES and they gave me a phone no. But there was no response.Afterwards I got a number [protected] and contacted them on 08.6.09 and some person visited our house and said that some parts are unservicable and it is to be procured. Still ther is no favourable reply from that end.

I am 63 years of age nd undergone Bypass Surgery on 30.6.09. and my wife also aged. Without machine we feel uneasy in day to day life.

So, Sir, it is requested to look into the matter sympathetically

Thanking you.

Yours faithfully.

KALYAN KUMAR BISWAS,
TR-144, ABL TOWNSHIP,
DURGAPUR-6, WEST BENGAL .
PIN- 713206.
Contact no. [protected].

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Comments

  • An
      20th of Jan, 2014
    0 Votes

    We are also facing same problem with this model.
    PCB is not working and company failed to provide PCB.
    Insted of providing PCB the suggest to purchase new washing machine at discounted rate.
    Company only interested to sale the product.
    Not in repair.

    Regards
    Anand
    9234151617

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