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eGold / Money disappeared from my eGold account

1 United States

Good day, yesterday I was checking my egold account and was surprised at what I saw: I had almost 200 ounces of gold (USD 100,177.90). I never had so much money, (I only had USD177.90 in my account at he time of this transaction) I don’t know how did they get there. I clicked on history and saw that money were transferred 2 hours ago, in the memo field I saw your email address:[email] When I was trying to sort this out - money disappeared from my egold account. I lost my money and money that came from nowhere. I changed my password immediately and now I am trying to find out what has happened. Luckily I made a screenshot with the transaction history for you to see and tell me what is going on. I hope that you will let me know what has happened. I did not contact egold support yet. I hope that we will be able to sort this matter ASAP. Before I will contact them.

Regards,
Jannet

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