SUBMIT A COMPLAINT / Fraudulent deductions from credit card

Hong Kong

Don't deal with this company. It is the worst company I have ever dealt with! They send you email promising that your goods have been despatched which are ALL false. After 3-weeks of waiting I cancelled my order. They then deducted €62 for administration fee & supposed postage (even thought the goods were never posted). To top it all, it took numerous emails and 6-weeks before the reduced credit was issued. They totally ignore any customer comments and send you standard email replies that fail to address any customer concerns. Don't deal with this company

Jul 28, 2014

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