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eDressit Customer Service Phone, Email, Contacts

eDressit
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www.edressit.com
www.edressit.com

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1.0 4 Reviews

How responsive is eDressit's customer service?

0 Resolved
4 Unresolved
Absolutely frustrating 🫠
It's quite possible that eDressit is not aware of the complaints or rarely monitors their existence because we find it hard to believe they don't care about their customers. We advise reviewers to be very careful and have a backup plan if their issue isn't addressed. Check out other unresolved complaints on ComplaintsBoard to avoid problems caused by eDressit's silence.
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eDressit reviews and complaints 4

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ComplaintsBoard
L
5:52 am EDT

eDressit This site is a total rip off

Very disappointed with the quality.
I purchased a dress according to their size guide.
I got one size smaller. But the worst thing is the dress quality. Cheap and thin like a tissue. Yes, it looks like it's made of paper. I would be ashamed to wear it.
I called customer service and convincing them that I really want a refund took 2 weeks. They tried to offer me replacement or exchange but I didn't want to mess with them anymore. Unfortunately, I didn't know I had to pay for the shipping and it cost me big money.
This brought me to tears. I am out of 100 dollars because of your stupid rules.

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ComplaintsBoard
T
8:07 am EST

eDressit Liar company

Do not order from www.edressit.com! I have ordered a dress and was supposed to have a discount but they charged me the full price. Last time I ordered they made a mistake and promised me a gift but I never received anything! These people are liars, they gave me nothing but empty promises.
Now I'm trying to cancel my order and get my money back. Or at least I want the discount they promised! I will not buy anything from them again!

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ComplaintsBoard
A
4:33 am EST

eDressit They ruined my wedding!

I can’t say anything about the dress. I don’t know is it beautiful or ugly, because I never received it! I didn't have the chance to see it because their delivery is extremely slow. I bought it for my mother, but the mother of the bride has no dress for her daughter's special day. I bought it on August 25th and it is still not here! This is a joke or something! It is already January! My wedding was two months ago! I even paid extra money for shipping. Almost 5 months passed and still nothing. They lied about the date of delivery and they lied about their shipping date. They took my money, ruined my wedding! Horrible company!

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Is eDressit legit?

Our verdict: Complaints Board's thorough examination reveals eDressit as a legitimate entity with notable strengths. Despite a 0% resolution rate on customer complaints, which invites a closer look, eDressit stands out for its commitment to quality and security. Clients considering eDressit should delve into its customer service record to gauge compatibility with their expectations.

eDressit earns 91% level of Trustworthiness

Perfect Trust Endorsement: eDressit achives 91% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.

We found clear and detailed contact information for eDressit. The company provides a physical address, phone number, and 2 emails, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

The age of eDressit's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Edressit.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Edressit.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Several positive reviews for eDressit have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.

Edressit.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

However ComplaintsBoard has detected that:

  • Edressit.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The edressit.com may offer a niche product or service that is only of interest to a smaller audience.
  • We found that eDressit website supports payment methods that allow for anonymous transactions. This could potentially be used for illegal activities, such as money laundering, and could indicate that the website is engaging in unethical practices.
ComplaintsBoard
H
12:03 pm EST

eDressit Awful company....never will use this company again

High Import duties! High shipping costs! High return costs! Poor quality! Awful company...never will use this company again. Also it is strange that whenever there is a bad review, someone always follows it up with a great review

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T
Tess1212
San Fracisco, US
Aug 29, 2014 2:45 am EDT

FATASTIC!
eDressit online store offers a lot of beautiful evening dresses and some other dresses. But I love their evening gowns particularly, some with simple design but with good quality, I have bought quite a lot of dresses from edressit and they never disappointed me. Besides, their customer service was quite good and fast delivery as well. I am pleased with every purchase on edressit.com.

A
A
Angel918
Los Banos, US
Aug 29, 2014 1:16 am EDT

I would like to recommend edressit to all of you!
I purchased one dress in the champagne and it is exactly as the picture

showed if not, better. The quality is better than we could find in any store, I

chose custom fit and the measurements are perfect, i was a little worried that

they would be too short because i forgot to account for heels but edressit

done that for me, allowing around 5cm for heels. I would recommend this site

to anybody. Like everyone else i was a little bit sceptic to buy online, BEST

DECISION EVER. I trust this company so much, If you are not sure about it,

do what i did, buy one see the quality for yourself and then purchase the rest

when you are satisified.

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Contact eDressit customer service

Phone number

+86 215 436 4388

Website

www.edressit.com

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