eDreams — flight booking
To whom this may concern,
I am contacting because I have made a reservation on January 9 2017 for Passenger Adela Peeva (booking reference: [protected]) from Sofia, Bulgaria to Ljubljana, Slovenia). I received the confirmation e-mail with this check-in code: ZRTVUY. However, once she arrived at the airport they told Mrs. Peeva that her flight had not been paid for, which I do not understand since I paid with our MasterCard and received the flight confirmation.
Mrs. Peeva had to pay her ticket at the airport when a reservation was already made.
Could you please contact me to resolve this issue.
Alix de Montblanc
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