SUBMIT A COMPLAINT

eDreamsflight booking

To whom this may concern,

I am contacting because I have made a reservation on January 9 2017 for Passenger Adela Peeva (booking reference: [protected]) from Sofia, Bulgaria to Ljubljana, Slovenia). I received the confirmation e-mail with this check-in code: ZRTVUY. However, once she arrived at the airport they told Mrs. Peeva that her flight had not been paid for, which I do not understand since I paid with our MasterCard and received the flight confirmation.

Mrs. Peeva had to pay her ticket at the airport when a reservation was already made.

Could you please contact me to resolve this issue.

Best regards,

Alix de Montblanc

eDreams

Al
Feb 02, 2017

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