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eDreams / did not notify airline of luggage booking.

1 United Kingdom

E-Dreams ref. [protected]. We booked through eDreams for Ryanair flight FR7242 from Dublin to Malta on 19 Nov. We found at Dublin airport that eDreams had not notified Ryanair of our booking of one 20kg hold bag and we had to pay €60 to get the bag on the flight. You will need to refund us the money and we will send documents when we return home. Please provide an email address to send to. Please also notify Ryanair about the bag for our return flight FR7243 from Malta to Dublin on 26 November. Please notify us you have done this. Our Ryanair confirmation number is NSS4NA. Denis Bleakley

De
Nov 21, 2016

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