EDPreporting - Unauthorized chargesI was on the internet filling out a survey when the screen popped up to fill in an application, which I still thought was part of my survey. Before I had finished filling out the 'application' it disappeared from my screen. Then I realized it was not part of the survey I was filling out, but did not know how to get it back.
Next thing I know, I am charged $44.95 on my bank statement; inquired with my bank what it was for and they gave an 800 # and said it just showed 'EDPReporting'. When I called the 800 # I'd been given, they said that it was for an application fee for a 'card'. I don't know if it was a credit card, atm card or what and they couldn't tell me. They did however, send me a form to cancel the application, which I received, filled out and returned with a copy of my bank statement reflecting the $44.95 charge.
Yesterday I received a phone message saying they received my form but would have to send another because I had 'over-written' on the one I sent in and that it was against their policy to accept the form with anything but my signature & date!
The 'order date' was 1/3/09, the charge cleared my bank 1/8/09. The cancellation & refund form (C&R) states that after 3 days of submitting application and your bank will not be charged, but that a 'full refund will be made if a request is received within 5 days after the date that you receive your bank statement showing the deducted funds and statement date.' By Jan 8 '09, I still had received no application process status nor had I received any type of 'card'.
Now I am waiting for them to send me yet another C&R form to be resubmitted to them. They seem to be charging an application fee only and have little or no information on what I actually supposedly ordered; ie; type card.