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Edgars Fashion / Edcontoughees school shoes

On the 4th of Jan I bought my kids school shoes @ Edgars Kolonnade, in less than 3 weeks the toughees shoes look like they r 3yrs old.. I went 2 one of their branch (Edgars soshanguve crossing mall)to complain abt the 3 pair I bought, wanted them to exchange for me which they failed to do so and they don't have the original toughees they have a fake 1, then I requested my money back so I can buy them else where ( non of the Edgars don't have the original toughees )... Their solution is to give me a gift card, what will I do with a gift card because non of theirs store don't have what I want. The so called manager was so rude not useless. I don't want to lie I'm so unhappy with the service I got.. what do I need to do to get my money back??? I don't think I will go down shopping again at any Edgars stores mxm

Edgars Fashion / Edcon
Edgars Fashion / Edcon

  • Updated by Gwenny Queen-Gee Rafanyane, Feb 04, 2017

    On the 4th of Jan I bought my kids school shoes @ Edgars Kolonnade, in less than 3 weeks the toughees shoes look like they r 3yrs old.. I went 2 one of their branch (Edgars soshanguve crossing mall)to complain abt the 3 pair I bought, wanted them to exchange for me which they failed to do so and they don't have the original toughees they have a fake 1, then I requested my money back so I can buy them else where ( non of the Edgars don't have the original toughees )... Their solution is to give me a gift card, what will I do with a gift card because non of theirs store don't have what I want. The so called manager was so rude not useless. I don't want to lie I'm so unhappy with the service I got.. what do I need to do to get my money back??? I don't think I will go down shopping again at any Edgars stores mxm

Gw
Feb 04, 2017

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