Edgars Fashion / Edconthe cash card points

On 20 January 2017 i received an sms saying " Edgars has doubled the value of your thank you points from R64 to R128 to spend 20-22 Jan only! Acc ...379786. T & C apply. Sms STOP to opt out"
I went to Jet Wonderpark to try and spend my points, the cashier told me that the card had no points.
i would like to know where my points disappeared to.
is it possible for the points to just disappear.

Jan 22, 2017

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