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Edgars Fashion / Edconphone etiquette

Good day

Kindly teach your staff in Windhoek, Namibia to answer phones when a customer phones. Both your Grove Mall and Maerua Mall branches don't answer the telephones. The lines keeps ringing for 5 minutes (I timed it). If by some miracle someone answers at either branch, they put the phone down immediately or they line scratches.

I wanted to open an account, but decided against it. Because of this, will not urge people to do so in the future.

Regards
Lewendi Grimbeeck
Windhoek

Le
May 05, 2017

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