Edgars Fashion / Edcon / jet online

Durban, ZA
Contact information:

REF [protected]/GO

I placed my online order and paid for it on the 15th of March. I opted for store collection. The expected date of arrival is stated to be within 6 to 8 days. It has been 15 (FIFTEEN) DAYS since then and I still have not recieved a single communique from the Jet Online team to explain the delay! This has been the most appalling customer service experience of all online orders! I asked for an immediate refund after days and days of going absolutely nowhere with the pathetic online service team who are either ill equipt or incompetent as this too has not been effected!

I will be reporting Jet Online to consumer watch and the South African authorities for their misrepresentations and the fact that they have taken my money and not delivered the goods for which I have paid!!!

Mar 30, 2017

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