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Edgars Fashion / Edcon / customer service

1 South Africa

I was robbed of my purse on the 16th of December my ID as well as my cards was stolen i immediately blocked my cards.I was told by an Edgars employee at canal walk store i cannot make a payment as my card was blocked i need my ID to do so. My COMPLAINT IS if I don't have an ID yet how can I make a payment I'm sure there should be an alternative way to make payment. My question is am i going to be liable for the interest incurred by this very stupid rule. I was already traumatised by the whole incident now i still have to go through this with your company. I have been a loyal customer but after this ordeal i think i will not support this company again and I will ensure that my family and friends will do so too.

Jan 1, 2018

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