Eddie Bauer / Horrendous
I bought several items from them with an expedited delivery that would take 2 days. On the next day I got a message from them saying that they back ordered it due to an unforeseen situation (what is it, I wonder) and delayed the delivery for several months. SEVERAL MONTHS! It is simply crazy. You mean your clothes are so great that I will wait for [protected] months? Of course not.
Getting a refund is another story that brought me nothing but a headache. At first, they said that the refund is impossible because my order is on hold (what?) and cannot be canceled. I can tell you more: anything in this world can be done if you want. Obviously, the company doesn't care about anything, so I am still trying to get in touch with them and each time I ask the same questions regarding the refund. I will not stop unless I get what I want.
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