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1 4032 Wilshire Blvd, Suite 404, Los Angeles, CA, United States Review updated:
Contact information:
Phone: 213-380-5600

Returned defective merchandise on October 10, 2007 and have not received refund as of December 19, 2007. Reason of their internal company refund policy. E-cost furnished return DHL lable to me and I have returned merchandise vis DHL. But, DHL lost return package. They will not refund until DHL settle the lost merchandise. As a customer, I have nothing to do with DHL, I have performed all parts as requested by

I'll recommend do not purchase any product from the e-cost.

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  • Ta
      30th of Jan, 2008
    0 Votes

    In november I ordered to digital cameras for my daughters from ecost.they were $60 each they arrived timely and in great condition I did not take out and see if they worked. kids opened them up x-mas morning neither one worked I immediatley called the day after x-mas for a refund. They told me I could only get a refund on one because it was already 30 days old. and they gave me a referral # and said for the second one I had to order a new one before I could get a refferal # and packing lables from DHL. So I did cost me another $60, the lables were suppose to be here in 7-10 days. never came I called back the 2nd week of january they said they would send the lables right out, 3-5 days. well it is just about the first of febuary and I sill have the cameras no lables and no response from the company!!Dissatisfied

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