Economy Rental Cars — cancellation fees
I phone the car rental company - Hitch rentals and cancelled my booking but Economy Rental Cars refused to refund my deposit. Their excuse is that I didn't phone Economy Rental Cars directly to cancel but only cancelled with Hitch rentals and they did not make me aware that I needed to contact Economy Rental Cars as well, if they had of I would have.
It wouldn't cost Economy Rental Cars anything to refund my deposit, in this case it was an honest mistake by myself and Hitch rentals and shouldn't have to forfeit $44.
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