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1.2 17 Reviews

Ebid.net Complaints Summary

1 Resolved
16 Unresolved
Our verdict: If considering services from Ebid.net with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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Ebid.net reviews & complaints 17

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7:33 pm EST
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Ebid.net Scam by ebid admins

Ebid tricked me into paying them $50 for a Platinum Lifetime subscription.
A VIP Lifetime premium subscription means the UNCONDITIONAL right to trade on their useless and worthless E-commerce platform, even if I should wish to sell firearms, prescription drugs or kidporn.
A few days later they suspended my seller account:

https://www.ebid.net/nl/users/Private.Collection/all-about-me

They are claiming that my seller account is associated with some other account. It is none or their effing business how many accounts I wish to run.

They are claiming I do not own the goods which I offer for sale on their platform. It's none of their flogging business what I own and do not have in stock because I bought a Platinum Lifetime subscription and the UNCONDITIONAL right to trade on their useless and worthless E-commerce platform whatever I want.

EBID are THIEVES! They STEAL users' personal and financial data, EBID steal credit cards! I want my subscription fee back from the filthy [censored] that run EBID.

They are filthy liars and SCAMMERS, so I will continue to post my review of the scam site Ebid on HUNDREDS of consumer rewiew sites.

Desired outcome: Unconditional refund of my $50 subscription fee.

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N. Di Marco
, US
Apr 28, 2023 10:01 pm EDT
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OMG i had the same issue but i only have an account they said i do not own the item i am selling...and than i was a sospicious person...even if i sent them my documents ..including my american passport...but nothing till today i am not getting any answer from them..they do not have any phone number to call, how they are in businness is a mistery to me..and why google is promoting them too...EBAY can be more expensive but is all worthed.

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D
2:38 am EDT

Ebid.net Robertson’s Jam 1993/96 Frenchman badge

Hi

I recently paid Richard Draper £4.95 for the following badge:

Robertson’s Jam 1993/96 Frenchman badge (V), ID number: [protected] for £4.95 GB. for a Frenchman golly badge .

The Seller Contact details:

Username :  Herbie53

Name     :  Richard Draper

Email    :  richard.draper.[protected]@btinternet.com

Address  :    6 Lakeside Road

Palmers Green

London

Greater London

N13 4PR

United Kingdom

He made the decision to cancel as this order (as the condition may not be up to standard) and was to refund the £4.95 into my bank account.

Checked my bank statement this morning and the £4.95 refund has still not been actioned.

I would appreciate if you would Kindly look into this .

Thank you.

Dale

Desired outcome: £4.95 refund back into my bank account - as promised.

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7:31 pm EDT

Ebid.net The Book of Boba Fett season 1 dvds

I'm Pabstman114 (Scott Haney)

My complaint is about Howboutthat

#:[protected]

I ordered The Book of Boba Fett dvds, I received both dvds but the 2nd dvd just said Blu-ray on the opening page of the format and that was all there was on the disc no episodes. So basically I had only the first disc. I asked in the question section of the site a few times what I needed to do to fix the situation, I was never answered.

Desired outcome: All I want is either the fully recorded disc 2 or my money refunded.

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Update by Scott Haney
May 14, 2022 12:08 am EDT

I'm Pabstman114(Scott Haney)

I bought from - WJSSales

#: [protected]

I received Star Trek Discovery season 4, half of episode 5 & all of episode 6 had no sound. I messaged him to send me those episodes, he said I need to send him the disc. I sent it immediately. I explained that I had to send it like a letter because I'm handicapped and can't get out to mail it as a package from the post office. He messaged me said he would send it out. 3 weeks going on 4, I messaged him to ask if he sent it or not, and he won't answer me.

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Is Ebid.net legit?

Our verdict: Complaints Board's thorough examination reveals Ebid.net as a legitimate entity with notable strengths. Despite a 5% resolution rate on customer complaints, which invites a closer look, Ebid.net stands out for its commitment to quality and security. Clients considering Ebid.net should delve into its customer service record to gauge compatibility with their expectations.

Ebid.net earns 91% level of Trustworthiness

Perfect Trust Endorsement: Ebid.net achives 91% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.

Ebid.net has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Several positive reviews for Ebid.net have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

We looked up Ebid.net and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

However ComplaintsBoard has detected that:

  • While Ebid.net has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 5% of 17 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
  • Ebid.net protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
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2:09 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Ebid.net Trying to sign up

I have provided all the information and still cannot get paid up or on the site. I am getting frustrated.

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7:57 pm EST

Ebid.net ebid.net = scam

They will bill you every month even if you don’t sell anything. They refuse to delete your account and personal information (have requested four times already).

BEWARE OF THIS SITE IT IS A SCAM

Desired outcome: an apology and refund of the money you stole

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12:49 pm EST
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Ebid.net No help for auction payments

Long time seller on ebay now new seller on ebid:
As a new to ebid, former ebay seller fo 10+ years seller. Awful auction site.
Little to no customer support in setting up payments; which I did according to ALL instructions. Not even sure if your customer service understands English. No one to call, but you get the most absurd answers from them that have nothing to do with problem.
Customer service keeps insisting problem is on my end with paypal, I can assure you it is not! My 2 ending auctions state that payment pending because my email address is not correct. I can assure you it is and there is no problem on paypal end.(this has been back and forth since auction end with your awful customer service)

Desired outcome: I can bring in my customers from ebay, tried it out with one. I sold 2 items and cannot get payment nor ship. FIX this problem

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4:53 am EST

Ebid.net seller fees and discriminatory, scam, criminal attitude

This is total scam, criminal company - after Paid for Seller lifetime membership - them suspended my account 3 days ago without any explanation and refund - only received a vague e-mail say: "you account dont accepted" ?
Until today no any refund or compensation - we open a legal claim in the Court about this discrimination, criminal company! Save you time and money and avoid the Ebid.net at all cost! This is scam, rip off company...
Wallmart Win

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BobButler1944
Newport News, Virginia, US
Mar 05, 2021 12:37 pm EST

I don't believe this person. He offered no proof as Who, What, Where, When and Why. He is high on accusations, but offers no real attempt at being honest.

ComplaintsBoard
M
4:19 am EST

Ebid.net Sellers and Ebid support

I made a bid on this site and won an item. Seller said that I'll get my item within 7-14 business days, but nothing arrived. When I contacted the seller he said that my item was on its way, but weeks passed and there was no sign of it. Seller stopped replying to my messages and then I decided to ask Ebid for help. I told them that there was a fraudulent seller on their website, but they did absolutely nothing! They simply did not care and did not bother to reply.
I asked for a refund many times but just wasted my time because these scammer ignored me. I will not use this service ever again and will warn my friends and family.

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2:02 am EDT

Ebid.net No way to return!!

I decided to try www.ebid.net and I actually won something!
I was so excited and really happy because that was the first time I've ever won anything!
When my item finally arrived I was shocked to find out it was a completely wrong thing!
I contacted the seller and was told that he accidentally sent me the incorrect item. When I asked for a replacement he refused and said that there is no such thing as replacement on www.ebid.net!
So he actually did admit that it was his mistake but still refused to exchange for the correct item!
Ridiculous!

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3:49 pm EDT

Ebid.net Consumer protection (lack of)

Every complaint I see about ebid.net mentions how few sales sellers get. As a buyer on ebid.net, I think the reason is that there are few buyers because there is no consumer protection. For example, if a seller sends the wrong item, on Ebay or Amazon, the process goes like this: Hit the return button -> print the return label -> post -> receive refund. Whereas on ebid.net, the process would be more like: Send message to seller -> Receive message that seller does not monitor this inbox -> look for seller email and send message -> Send another message threatening small claims action -> either give up as waste of time or pursue small claims, depending on the amount -> go to court etc... An ebid buyer is only going to last until they have had to return an item, whereupon they are going to realise they are much better off at Ebay. In my case, I only made 1 purchase, received the wrong item and decided to give up and delete my ebid account.

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9:50 am EDT

Ebid.net This site now that I did a little investigation is a complete rip off

This site now that I did a little investigation is a complete rip off. Stoopid should have done this 1st MY BAD! These guys have inflated all their reviews and posted fake reviews on this site. Notice all the positve answers are never logged in with FB or a pic. STAY FAR AWAY. They cost me $12 of my social security check for nothing. I put 3 highly marketable items on there site for way less than I do on ebay and didn't get a view. This is hypebeast stuff not junk. The same items sell on ebay within a day. Who cares if you pay nearly 15% by the time you are done. at least you sell something. I would have been very happy to have had 1 bid. I should report them to Dade county crimes against the elderly for real. I now see they have locked me out of my account, GOOD hope they don't keep billing me.

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12:39 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Ebid.net refund

Ebid.net is the biggest scam out there. I first joined them thinking it would be a great alternative to ebay, I was very very wrong. Basically someone bid on and won my laptop I had for sale. Yet they never paid. I sent several messages to them including through the ebid system to remind them to pay. Finally, after no payment and no contact, I processed this in the ebid system to close the transaction. Ebid charged me a final value fee from my credit card of almost 30 dollars, even though their own system showed non payment from the buyer and that the transaction never completed. Even when the transaction closed, all they did was "refund" my money to my ebid account as credits. I also found out the buyer had his account closed. This is beyond ridiculous, where someone can just bid on and win as many auctions as they want, never pay, and then Ebid gets to collect the final value fees, and issue "refunds" as credits the the person's account.

My biggest issue is that, even if it is their policy to refund as credits (which is not cool to begin with) they should have NEVER CHARGED me in THE FIRST PLACE, because my transaction never went through, the buyer never paid me or sent any payment whatsoever, so ebid had no right to charge me a final value fee for an incomplete transaction. Their system even showed non payment and that I had requested payment from the buyer.

EVEN WORSE, I have sent over 4 messages to ebid about this issue, requesting refund to my credit card, and have never recieved a single reply. They force you to contact them through their website, instead of being able to email or call them, to have some kind of record of contact. So after your message is sent, it's like it went to a black hole, and you never hear about it or hear a response from them at all. I even got desperate enough where I sent a private message to them through complaints board, with (surprise) no response.

Yeah this company is pretty much as bad as it gets. They are a scam and a rip off. I'm having my prepaid legal team send them a letter. I WANT MY MONEY BACK, NOT YOUR WORTHLESS CREDITS!

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The complaint has been investigated and resolved to the customer’s satisfaction.

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6:30 am EDT

Ebid.net USA SELLERS beware of ebid.net auction site, they are scam

We are sellers in ebid.net located in USA, we subscribe to ebid but they charged us sales tax. Sales tax is only for local to UK not USA seller subscriber.

Also, they scam us with their sellers+ lifetime upgrade, we pay 49$ and avail the upgrade promo, they intentionally did not upgrade our account so they can charged us 25$ yearly.

How did they do it, very easy, they will charged you international sales tax!so it will cause a setting problem in your seller subscription page. At the end of your first year, they will charged you 25$ even you have upgraded your account to seller+ lifetime at the time you avail the 49$ promo.

So again, USA SELLERS beware of ebid.net auction site, they are scam, WORSE THAN EBAY. With ebay, they will scam you in front, in ebid.net, ebid will scam you by system problem and behind the scene charges. Plus this folks are not a member of BBB (www.bbb.org) and no telephone number. So there is no way you can complain this scam site to state regulating body.

Ebid.net has branch in Florida, but can be dummy address as its possible not a member of BBB.

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Tias Treasures
San Diego, US
Aug 23, 2013 8:28 pm EDT

I have been a seller on ebid.net for five years. I live and sell from Calfornia, a state that never misses a chance to collect taxes.

eBid.net has NEVER collected or tried to collect taxes of any kind for anything I have sold.

This kind of totally unverified accusation should not be believed. There have been rumors that eBay has people (we call them trolls) who put out this kind of accusation, trying to keep other sites from competing.

ComplaintsBoard
A
1:25 am EDT

Ebid.net Worst auction site ever

Worst auction site ever. No buyers at all and gave up. I've looked up my own items and found them unsold since last year...

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dragong74
n/a, US
May 26, 2012 7:40 pm EDT
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This is not Ebay or Amazon these auction sites take time and a little more work for a sale to be made. eBid is slowly catching up and it takes time. We now have Addoway decent auction site but still new on the auction scene. On Ebay you pay for that advertising and Ebay fee rates are too high or as it is being called now Feebay. Patience is a virtue but people are just out to make money with very little effort as possible to help earn it.

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5:19 pm EST

Ebid.net Items I have previously been able to sell on Ebay in a week have not been sold on EBID for 3 months

Ok. So, Let's start:The counter sometimes goes up sometimes goes down.One Day I have 100 people who looked at my auction the other day there after it was only 97.Someone of the support forum said "the counter is a bit dodgy" Similar .Items I have previously been able to sell on Ebay in a week have not been sold on EBID for 3 months.No real customer service ( same for EABY) and yes...I also paid the lifetime payment...Why? as i predicted my items will sell, so comparing to ebay I would have gained a few bob.In the mean time I have sold all items on EBAY!

SO in a nutshell: No user friendly alternative to the EBAY rip-off.

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8:01 pm EDT

Ebid.net They just take your money and run

I own an online supplement business and I have to agree, they are the absolute worst choice ever! Ebid has no phone support and they will not return my emails. They charged me for 2 memberships fees of $19.99 per membership, than closed both of my accounts. I can't even get a response back. Come monday I will just file a chargeback. I sell on 30 different venues throughout the internet, and ebid is the absolute worst. Period. I only found this review forum here because I was searching google for a phone number to call them. Wanna know who is great, BONANZA and WEBSTORE. They get you some awesome google traffic and are just so easy to use. Bonanza's customer service is just awesome. If they ask who referre you, tell them MuscleLabsUSA (maybe I get something free? LOL) As far as EBID.net... STAY AWAY. They just take your money and run.

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Japheth large
, US
Apr 01, 2016 10:46 pm EDT

A bunch of charges to my credit card and I've never heard of this company... filing a complaint with my bank possibly a criminal charges through miami police dept.

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David Sears
, US
Jan 29, 2016 3:47 pm EST

Please refund all of my money to my PayPal acct. and if you know how it's ProRite Welding. I do think this is the biggest rib-off on the net...I CAN'T LOG IN ANYMORE... Thanks

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Niclive
, US
Jan 21, 2013 1:00 pm EST

This is a shame to the human race.
I paid for seller account. I gave them all the documents.
They did not answer me.
They blocked me from entering my own account at their site.
VERY VERY BAD.
A dog gets better life.

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Takzhen
, US
Dec 10, 2012 1:47 pm EST

It seems that the major requirement for sellers is their ability to produce a utility bill. They don't check out sellers at all. Buyers beware!

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murat2016
London, GB
Jun 04, 2014 6:47 pm EDT

Thank you very very much

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cowboy2013
, US
Aug 23, 2013 10:44 am EDT

This site is horrible. No contact number at all. They said I need to send in things to verify my account which I did and they are still saying that its not verified its been 2 weeks and nothing. They have stolen $50 from me. So now I have no choice but to sue them.

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Kleetus
Sydney, AU
Apr 02, 2012 5:35 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

@ eBid, it was good you replied, it's always nice to get a clarification so people see both sides.

Could you please sort out my issue, ticket IDs: 120985 and then 121359.

I know it's only been 3 days since I contacted support, but I'd really like this resolved. Thanks.

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eBid
Miami, US
Aug 16, 2011 9:11 pm EDT

Your account on eBid was closed due to you selling items that are banned on eBid. Your second account was closed as we allow only one account to be opened without permission from us. Your SELLER+ fees were both refunded to your card. Please be accurate when posting reviews of companies online. To contact our support team please click the HELP link on the top of every page or our site and then the CONTACT US link. Feel free to contact us now if you have further questions.

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N. Di Marco
, US
Apr 28, 2023 10:10 pm EDT
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Replying to comment of eBid

I agree EBID sucks, i have sent them all the documents they wanted and their reply was..you seems to be a lier so we closed your account...who does that? no phone number...no one answers my emails...very very rude..i have a profile on Ebay, have good sales there and yes is more expensive but i must say they have a good cusotmer service they answer and always try to help you...this Ebid...no answer no help...why should i support their businness?

stay away they are horrible

ComplaintsBoard
K
6:37 pm EDT

Ebid.net Thanks for stealing my money and providing terrible customer service

Terrible, terrible site. I bought the Seller+ Lifetime membership so I could sell for free. Was "selling" (if you can say that) items for a bit. Then I "randomly" got chosen to submit my passport/utility bill. I did both. In fact, I actually submitted 2, not 1, utility bills. My electric and gas bill, both of which have my name and address clearly printed on the FIRST page. BOTH of which I had received not but 3 days prior.

I wake up the next morning to get an email saying "Please submit a valid utility bill that has your name and address and is within 30 days". What a joke! I email them back and tell them "look at the front of the page". HAH! I wake up again the next morning and my account is disabled! Emailed them again and haven't gotten a response.

Thanks for stealing my money and providing terrible customer service. You should try hiring people who have at least graduated from elementary school, because apparently they have no idea how to read.

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missb1119
Milford, US
Jun 10, 2011 5:53 pm EDT

I agree with you, they have responded to me. I ordered the Seller + for the lifetime membership and ran into problems also. I requested a refund and stuck to my guns. They are all full of bs even E bay . Your best just setting up your own website through Zencart or Magento anybody and do a major marketing solution. Good luck

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