eBay
reviews and complaints

I have purchased HTC desire 626g Plus for RS 14290 from ebay.in around 1 months ago and its was in 12 months HTC warranty . So, recently i started facing problem in handset so i approached to HTC service center but they denied and gave the reason that the product has been purchased from ebay so we will not provide any service. So, i talked to the ebay customer care but they are also not helping me. Yaa but now i have a proof & i am uploading the same on this site. You are worst site i have ever experienced in my life & i can bet that even a CHINESE COMPANY can give a better service than you people. Kindly stay on your words as i am uploading the screensgot in which HTC has clear mentioned that we will not provide warranty from the products purchased from ebay.in

George Boulos sells philatelic covers signed by US Astronauts on eBay under the name George9785. He buys under the name 55seconds. He has a Post Office Box Address in Blaine Washington, but he does not live in the United States. He lives in British Columbia. George Boulos is originally from Lebonon . I purchased a cover from him on eBay. Almost immediately, George9785 began sending harrassing and threatening emails to me demanding feedback 'or else" . He apparently "Googled" me, because he knew the names and ages of my children. When the cover arrived (yest he did send it to me) it was accompanied by a considerable amount of "ANTI-AMERICAN LITERATURE". I found the contents to be quite disturbing.

Regarding item #[protected] - Case of 40 DSC LC-100-PL - I sold it on Ebay 09-07-15. Upon being notified, I printed the Ebay shipping label and shipped the package. My buyer advised he had not received the package. Seems the address Ebay printed on the label was incorrect. UPS left it on the front porch at the address printed on the label. Over a month later, and after many phone calls to the, UPS said they sent a rep to the address and talked to a person there who didn't have the package. I called Ebay customer support. I'm out $160.00 plus $21.00 freight because the Ebay system made an error, and they refused to reimburse me. Unethical or even immoral what they did to me.

I ordered a camera cover from Ebay.in on 15 August. (prepaid order). They committed they will ship on 19th August. Today it is 26th October, Product isn't shipped and refund isn't done. I called customer care several times but they extend days and told" amount will be refunded after 2 days". Finally I gave them my money as the company is beggar. I committe I will never buy anything from this site and prefer others not to buy from this site.

This is regarding Claim ID : 1285050 for PaisaPay ID : [protected] I had purchased a camera Fuji FX660EXR from geb portal of ebay. The camera was defective. The defective camera was reverse picked up on 3rd Oct and Fedex delivered the defective camera to seller on 6t Oct using Fedex Tracking No: [protected] (Reverse Pickup no KNUA26 on 3/10/2015) Now (20th Oct, after 17 days) I am informed that current status is: "Pending from Logistics for the Reverse Pick up" Earlier my feeling was that JUST ONE SELLER on EBAY cheated me by wrong listing of his item (faulty item was shown as new). But now I am feeling more cheated. A camera which was 30% defective costing around 10, 000 (Ten Thousand Rupees) has been picked up by Ebay, send to seller and there is no sign of my getting my money back. I have lost both the camera and my money. Every time I call customer care number I am promised a call back within 24 to 48 hrs by Ebay claim department for past 10 days, but no call back has taken place. Earlier some persons answering customer care number promised refund on even same day/next day. It is impossible to belive that management in Ebay is so pathetic that one department (Claims department) can not ask another department (logistics department) what the actual status is. What is more likely is that to reduce further claims (and hence their work) they are delaying the process so customers inform others so that other customers move to Amazon/Snapdeal and their work reduces. Or maybe they are just cheats.

Frank Schauer scammed me on ebay. I purchased several guitars from Frank Schauer and he pretended to be an honest businessman on ebay under the username music-outlet-shop. Frank agreed sell the guitars to me at a specific price then after I had already paid for the guitars he very rudely refused to give me tracking. He then falsely reported me to ebay and blocked me in an attempt to con me and renege on the deal. I received emails from Matthias Wulfert(matthias.[protected]@gmx.de) claiming to be an associate of this shady business. Steer clear of this ebay user at all costs. Frank Schauer is a bad business man and liar. Now that I researched him I can see that there are nightmare stories about him, his shady business dealings and overpriced guitars all over the internet. Shame on him. Wish I had checked his ebay username on google first before buying from him. Seems like he is not very smart. Kepts repeating himself over and over again. I think he has an illness or something.

My name is SRGT Dario Freijanes and me like every other law abiding and hard working american who has been with the US Army for 10 years has been kicked off ebay for no apparent reason because they claim that i pose a risk. All i have done was attempt to bid and buy on there community as well as sell a motorcycle i had that needed fixing due to the engine taking in water from a flooded parking lot which voided the warranty on it. I figured ebay would be a good market place to shop on and buy and sell things while i fight to defend the american people. Why is it companies now seem to think its ok ( a new trend ) to refuse services to law enforcement officials and Military men of this country. I think its wrong that anyone should have to feel like they have been singled out and or discriminated on by this company who makes billions of dollars by scheming its members for everything they sell and trade on there website by charging them outrageous fees that they can get away with because they have monopolized the market and there are no other market places in existence that gets the type of traffic and business ebay does

I received a Ladies 9ct Gold Omega watch on a leather strap. Value 670 pounds sterling. But I ordered an Omega Ladies 18 ct with matching bracelet.
I paid 1700 pounds sterling. Mr Anastasis refuses to replace the watch or refund my money. I made the payment by Bank transfer to his personal account. Big mistake. What should I do now

I ordered these chairs on August 24, 2015. My item # is [protected]. Was told that estimated delivery would be on September 1, 2015. After not being delivered on or near that day, looked at tracking # and had not even been delivered to carrier after 10 days after estimated delivery date. According to PayPal my credit card has been charged with the amount for the chairs. Just looked up website for gold3288gold and found this is a Scam. I did send a message to e-bay that had not received item and did not get a response. I will be calling my Credit Card Company to stop payment on the purchase. I am very disappointed in ebay and probably will not be ordering again! Seems I could have at least got a response that there was a problem.

This vendor did not deliver my order worth 31USD. They claimed they re-sent but that did not arrive too. After trusting and waiting too long, I am unable to resolve through eBay. After many emails, they proposed to refund half. I did not agree. After several emails, they refund half and told me I agreed.

MY name is santosh s from bijapur. contact number is [protected].

i had purchased iphone 4 32 gb on 13/05/2015 from ebay seller ” cellworld_apd ” PaisaPay ID [protected]. amount 12176/-.

on 01/06/2015(within 12 days) camera was not working (i recieved iphone on 19/05). i called ebay and told the problem because it was still under 30days ebay gaurantee.

i requested for repair or replacement of iphone.seller contacted me. he promised me that he will repair it and if the problem arises again, he will replace it and begged me not to ask for refund of money.

i sent the iphone to ” cellworld_apd ” on 03/06/2015.he sent it back after repair on 20th june which i recieved on 27th june(DTDC COURIER-Awb no-V22906542)

on 11/07/2015 (within 13 days)camera stopped working again.there was no signal from any sim which was inserted.i could not use the phone.
i called ebay and told the problem. they told that 30 days ebay guarantee is over, we cant help you. i asked the seller for replacement on 11/07/2015. he told that wait for ramzan to be finished because his partner is on leave.since then he is not picking my calls or replying to messages.he is not ready to recieve the iphone by courier.

i raised complaint to ebay about this.
the complaint id 1-[protected]. ebay is not making any progress with the case.

i went to apple store to get the iphone checked. they have GIVEN ME IN WRITING that there is hardware issue and its a manufacturing defect. IT CANNOT BE REPAIRED.it will keep having problems.
they also told me that iphone was NOT NEW. IT WAS a REPLACED iphone.

NOW PEASE HELP ME
1) iphone is not new has mentioned on the website.
2)seller knew that there was a manufacturing defect, he resold it to me and then offered me to repair it within 15 days (i have written proof from apple service centre stating that it cannot be repaired)
3)inspite of having 18months warranty, seller is refusing to recieve calls and messages.
4)ebay is ducking behind 30 days guarantee.

what am i supposed to do? . i want my money back. i dont want anything else.please help me
i dont trust the seller or EBAY now.

the link to the ebay page is
http://www.ebay.in/itm/Apple-iPhone-4-32-GB-WHITE-Smartphone-/131507179216?ssPageName=ADME:L:OC:IN:3160

the seller page clearly states that the warranty is 18months.

Currently, eBay involved with some seller those who are doing business unethically. The eBay supports that kind of seller directly and involved with unacceptable business and not having any good corporate governance and control over a seller. Whatsoever seller gives advertisement without checking eBay published its own website.
I bought “Orange Jasmine Bonsai Tree - 1 Live Plant (Send in special packaging)” on June 1, 2015. The description of items was written as follows:

• Live plant
• Amazing tree
• Special tree
• The tree includes aluminum wire for getting a first design!
• Special tree for bonsai growers
• Plant Age - 1 year!
• Condition of the plant - Perfect
• Plant will be shipped with pot and soil.
• User guide will be added for delivery
• We send regular mail only!

Most of the descriptions are fake and cheating with customers. Today when I received the item I am surprised to see that it comes with an envelope and inside the envelope there is a 6” plastic bottle. And inside the bottle there is a 2” plant with 5 leaves and approximately age is 1/2 months.
Not only that, seller does not accept any return. I have nothing to say and only I will try to avoid eBay and will go another online seller.
I posted two Image here one is shown in website another is what I have received. Please compare this and take professional judgment.

Most of these sites are simply set up to allow people to vent their frustrations and nothing ever actually comes from the complaints / public warnings. I had a long history of trying to sell on Ebay but with more and more " screw the seller " rules put in at random, I have no desire to use that trash site anymore. Who needs them? No one. Part of the Ebay plan is to instill the seller with a fear that we need them. We don't. Amazon is a real site to market ones items. Ebay is a theft promotion / scam incouragement site. Nothing more. The so called " Buyer protection" was established to promote theft by allowing everyone to rent free items and generate millions to Ebay by them stealing the so called sellers fees. Did you know that you really don't have to buy anything listed on Ebay anymore? This is the message Ebay is trying to get out to the world now. Free use of anything listed for 6 months, then just say Item not as described and they will make sure to steal the money back from the seller and refund the buyer. Will the thieves refund the seller fees? HA! If you see a piece of something that you need, just pretend to buy it on Ebay. That's all you need do. When the item arrives, simply take out what you want then claim " Iten not as described" and send back a little bit of something so that you can show postage on the return. No need to actually put the item back to the seller. A rock will do fine. Ebay has the " Intentionally screw the seller " program which has got your back.

If you intend to sell books thru Half.com, please be warned and advised. This site does not care about sellers. They cancelled our selling account after 10 years of long standing good history, because of a supposed shipping violation; they never explained the violation even though we requested explanation several times. Only possible communication with them is via email (they call themselves "an online company"); the online customer representative was very rude and not helpful, ignored all our questions or concerns and simply kept referring us to their "help" pages. Since half.com accounts link to eBay.com, this caused our eBay.com account to also be blocked, which is a totally different site with different policies. This blocks seller activity also on the other site, and doesn't even let you use the account for buying any product; but half.com did not care about helping resolve the situation. The eBay people tried to help but they could not do anything about the already blocked account.

On top of this half.com does not immediately pay seller revenues, as policy they only pay twice a month and they provide no option for requesting immediate payment if you are in urgent need of the money. So upon cancelling an account like they did to us, they place your pending payments on a 60-day hold period, which we doubt is legal. After 60 days when you try to reclaim the frozen funds they come up with another list of hurdles and "account identity validations" in order to release your money. In our case we did not have any extra identity validations to do since our account had current up-to-date information, so then the customer representative simply stopped responding to our email requests for payment. (There is no way to contact them via phone).

We had to call ebay for advise, they provided a phone number for half.com [protected], when you call this number it is an endless loop voice response system that never connects you to a real person. So, when there is a problem with these people, there is no simple way to resolve issues and you are stuck, and THEY ARE EXTREMELY DISREGARDING AND DISRESPECTING OF SELLERS, who are THE ONES WHO ALLOW THEM TO EARN THE STEEP FEES they charge on every book sale.

If you intend to sell with this company beware of their questionable and unfair practices, try to take your business somewhere else.

Thank you.

Absolute rubbish the way they treat sellers. We work with several sellers and many have been mistreated, held like criminals and left to wonder what they did wrong. After countless phone calls with no avail, they literally hang up on you and do nothing to resolve your issues, complaints & reinstatements. The better alternative is by far Amazon if you are looking for a new place to sell and not get treated like throwaways.
www.auctionessistance.com

I've bought from ebay for 10 years or so but never set up a seller account. It's not easy to do on ebay especially when you have accounts with different email addresses. After hours of frustration and finally getting a couple items on ebay to sell I receive a email stating my account has been suspended and I can no longer use ebay. I never owed them money and I still don't know why this happened. The customer service is a joke and just keeps repeating the same thing over and over. The email says I'm a security risk for their customers! I have no idea where they came up with this but they studied it and it's their final decision. This is a joke I've bought a lot of things from ebay and never even returned anything. People should avoid ebay and their lousy customer service.

I ordered through Ebay through the auction from this stores item: http://stores.ebay.com/sunsmile2019/
SUNSMILE*2013 a purchse of $ 16.10 us dollars for " Black Mannequin Necklace Jewelry Pendant Display Stand Holder Show Decorate SU " ( [protected] ) Quantity: 7 at $ 2.30 each. Ordered on Nov 3, 2014 now Feb 19 lol... Ebay will not refund because I waited tooo long to file but SELLER kept assuring me it was just stuck in custom's. The seller told me Dec 31st air-mailed me 2nd time order and still I never got it so then seller says will refund but NEVER DOES and not Out of Office.
email from them: sunsmile*2013 is out of the office until 02/23/2015 and may not be able to respond to your message. Message from sunsmile*2013: "We are sorry to cause you troubles. Tomorrow is the holiday for the spring festival . We have 8 days off. Sorry for the delay to replay your message. Everything will be solved on the next day (Monday).
email from them: Dear Friend, It seems to be strange. We shipped twice, you did not receive any one. Entangled, or deception could not solve the problem.We have already shipped twice to you, lost lots of money, including product, shipping fee, eBay transaction fee, PayPal fee. Bearing 50% of responsibility for each is reasonable for both. If you agree, we will refund half to you within 2 workdays. Thank you for your understanding. Waiting for your soon reply.
NO REFUND WAS GIVEN and this email was before holiday lol.
Another email lie about refunding me: Your order was sent out to you on2014-11-04 Shipped by China post.
It has already arrived your country, and waiting for the customs release. The Post will delivery to you within 1 week.
If you still not receive after 1 week, please email us. We will resend or refund to you according to the business rules.
Best regards" - sunsmile*2013

Don't trust eBay to protect you against fraud! Their Money Back Guarantee is worthless. I bought a lens listed as Mint Condition but when I got it the focusing was messed up. I sent it to Canon service for a repair estimate of $550 which I sent to eBay - twice. They claim that they did not get it in the time required and denied the claim. Their appeal process said the decision was right so now I am stuck with the repair bill.

If at all possible buy on Amazon which stands behind their customers. If you have to buy on eBay Never buy from a listing that says no returns or anyone with less than 98% feedback.

I sold a light fixture on eBay. Fedex damaged the package in transit and was unable to ship it to anyone. I called eBay, the call was escalated to the "resolutions team". I told them what happened and they said if I would give the buyer an immediate refund (325$) instead of waiting for the item to get back to me, (which would take who knows how long would be bad for the customer and myself) eBay would give me an immediate refund and then the fedex claim would pay ebay once the claim was paid. I had 2 different customer service representative tell me this.

I then refunded the customer immediately per ebay's instructions, called back to tell them and they said they would not honor my reimbursement anymore. Even though the customer service representatives left notes saying they would, they would not do it. This is the worst customer service I have ever had and can't believe ebay would have such low ethics.