eBay
reviews and complaints

I ordered a science book from sunnybunny37 for my science class, I realized that it wasn't going to come on time so I contacted sunnybunny37 to cancel then I asked to not cancel to see how much the shipping would be to get the book before the 11th. I never got a response about how much shipping would be and they shipped the book anyways. I need to return this book free of charge.

apr 23, tracking # [protected], ebay-globalsourcewd 2145 Hamilton ave san jose ca 95125 I have retuned the fuel pumps from a 1988 Mercedes 560 sl because they didn't fit, so I opened a case with paypal, so they e mail me back and said they well not return my payment until I close a open case with paypal first. it's 53.78 $. can you help me?

Dear Sir Madame,

I am writing this email to express my disappointment with the Ebay business support and in general on how unprofessional various teams handled my case.

About a month ago I was informed that an unauthorised person accessed my account from an unknown location. That was me accessing my account from another city and I was successfully logged in with my password.
The support team gave me a call at my registered office number, not on my mobile phone but I was not able to answer because I was not working from the office that day. After 20 days my account was deactivated completely.

After that, I manage to reach out to the team over the phone and we resolved the issue. They promised to restore all my account to its original state. After 1 month of stress and multiple calls I have the following issues:

1. The feedback is not fully restored. Now there is less feedback than a month ago.
2. You have restored my items but they are not relisted. That it means if I relist them, they will not be connected with the external database which I am using. The problem is because all the restored items are using a new item number. This it will take me many days to fix it and both of us will lose potential customers.
3. I have received an order and you informed the customer that my account was suspended and you have refunded the money.
4. I have placed a personal order and you cancel it without refunding my money. Also you have informed the seller about my account and therefore I never received the product which I have pay.
5. After the database restore everything looks like an old version. From my understanding you have used an old version. For example, the business name from "Multibinary" was changed to "nathanael516" which was the very old one. Also the description and the products of my shop/profile are disappeared.
6. For some reason, the "Monthly selling limits" shows You have listed (active) 14, while "Sell menu" at the left side bar shows Active 15.

This is Unacceptable and is not my fault. You did not manage to restore the latest database successfully and you can understand from the above that I am facing multiple issues with consequence to lose many days of work, customer feedback which is very important and most importantly orders and time.

I am willing to find a solution which it will benefit both sides.

Best regards,

I purchased a car part that was supposed to be delivered on 4/13/2018. After tracking found out it will not be delivered untill 4/16/2018 3 days past the deliver date it showed when the purchase was made. Contact the seller about it and let the know I did not need the item if it was not delivered on time. Seller made a request on ups to return the item to them but is refusing to send me a refund untill they recieve the item. This is not fair as I dont have the item or recieved it. Seller made the arrangmets with UPS and I am out of the loop. My car is at the shop and now I am paying storage fees because of this. Its crazy when us as byers buy something we are expected to pay right away but when it comes to get our money back we have to go through all this. The seller lied and mislead me on the delivery date and now I am paying for this.
Why are the sellers not held responsible. They lied all I want is my money back. Call ebay customer service which it got me no where. Will never use ebay again.

My name is tony bobet resided at 1710 seward avenue, bronx, new york city, 10473, apartment#5-g. Telephone#[protected]. I am filing for my brother behalf. His name is raul bobet that resided same address from the above page. I file an complaint to usps for my item. I am filing an complaint to ebay.com/ tolullectibles. The address for ebay.com is 2065 hamilton avenue, san jose, california 9515. Ebay/tolullectibles will not take the liable with my solution. Here is my confirmation number# hq137477873. I think someone stole my item or got lost, do not care. The post office is locate at, 1950 lafayette avenue, bronx, new york city, 10473. [protected], or [protected]. Thank you.

Am Nalla Vivek Goud. I have booked watch : casio edifice with an amount of Rs - 2626/- on 25th march'2018 with a transaction id [protected] through payzapp wallet and amount got deducted but still now I haven't received any order confirmation. Even I tried to calling to customer care people, they were with proper knowledge. I request you to either refund my amount or deliver my order

86 Hereward Green,
Loughton.
Essex
IG10 2HF
March 5th 2018

I thought you ought to be aware of the fraud scam on Ebay. This is the the third time I have bought a Mac lipstick on Ebay in good faith - only to recognise on its arrival that despite the same box and packaging - it isn't Mac at all!
There are a lot of people buying from Bargain_supplies_uk thinking it is a Mac discount and receiving a scam.
I will report it to Ebay - but they should take more responsibility!
And your good name is being ruined!
Having been a victim of a fraud identity scam only recently, I only know how cheated you feel.

Best wishes,

Janice Birks

Contrary to the sellers claim, this was a misleading ad. I got only one small section of garden border for about $74. It's not antique (antiques are at least 100 years old) as advertised. No wear, no corrosion on an alleged antique piece of iron that's stuck into the ground? Eight sections are shown, and I was sent one! Nothing said I was bidding on one piece, and there was no drop-down box, as claimed, for number of sections to purchase. Seller is giving me the silent treatment after one email verses my three. Either I want a refund, or a $25 price refund. That would possibly put the price on the high range of what I would consider acceptable.

The poor customers service, false advertising, and in processional attitude ... I going through a issue for months now they don't make it easy to return things if you need too . they don't hold the merchant reliable for return label's, false advertising, and a refund your money is not easy to maintain especially with their faulity claim processes that favor the merchant and futhur more the unhelpful process with pay-pal as well please save yourself a unpleasant experience my first time was my last time ... They refuses to close my account and to stop sending stuff to my email ... And in so many words had the nevier to tell me so what I agreed to buy the Iteam, but the seller cancelled the transaction and I also called to cancelled and been working patiently with them to try to resolve this issue but they are unwilling to fulfill there obligations.

I live in Geneva/Switzerland. I bought a Vitamix blender from US. Turned out it doesn't work in Switzerland due to voltage. I sent it back with label provided by Ebay and informed via email. A few days later, I received a message saying ‘case closed, no refund'. I called ebay US, and after multiple long conversations that cost a lot of phone bill, I understood case was closed due to me not entering the tracking number upfront, and that I can appeal within 30 days once item arrives in Ebay. The item is in US customs since Jan 22. My 30 day deadline ends Feb 26. What happens if it doesn't arrive by then? Why cannot Ebay representatives simply enter the tracking number into system, and I get my refund when item arrives? Why do I need to explain the case each time I call to a representative and she gives me assurance it will be solved, and then I get transferred to the appeal agent who says no refund if item doesn't arrive by Feb 26? Why does ebay have such an inefficient and frustrating system?

This week I was asked to remember my creditcard after buying some stuffs on Ebay. I did so.
And now my creditcard has been blocked due to illegal activities!
I have been using this card for many years.

There are two possibilities:
One: The site of Ebay is unsafe and therefore my data was spoofed.
Two: Some workers at Ebay had used my card.

I like Ebay to contact me and find out what the problems are.

I ordered two SWAGTRON T5 Balance Boards from an ebay seller evebuybig.  The problem is that when the products arrived they were not what was describe in the seller's description were for SWAGTRON T5 Balance Boards. 
When they arrived the product was a generic product, which was not a SWAGTRON T5.  Picture at the bottom in the box. 
What I should have gotten was this picture of an item from Swagtron users manual at https://www.swagtron.com/wp-content/uploads/2016/11/SwagTron-T5-Manual-Official.pdf 
This is what I should have received from the seller on ebay.

Attached are email chains of delay by the seller in order to prevent a bad review on ebay for the seller's account.  It worked, I am not permitted now to post anything about the purchase and problems because the ebay seller had led me to believe that a refund would be completed.

evebuybig.  The seller link the their ebay site is
http://rover.ebay.com/rover/0/e11408.m1842.l1181/7?euid=3403adb799e54a7a99151d53252232bc&loc=http%3A%2F%2Fmyworld.ebay.com%2Fevebuybig%3FssPageName%3DADME%3AX%3ABCF%3AUS%3A1181
JIA HUA TEND
14 Troy Hills Rd Ste 1
Whippany NJ [protected]
United States
.
The seller has misused branded trademark property from SWAGTRON.  

EBAY has permitted the ability of descriptions and details to be changed by the seller after the fact,   The description in the snapshots are their because I made copies of transactions, emails, descriptions before the seller had changed the information on the website.

The seller has agreed to refund, but has yet to completed the transaction.  
The seller is engaged in improper business transaction utilizing the Copyright trademark of SWAGTRON

Please refund to my account for Paypal Transaction 1D #: S46635GM429430T and 71J38806MV933072P for the purchases for the below:

Please forward to your ebay contacts as they are not user friendly when there is a problem is not exactly like their preconfigured prompts.   

I have included SWAGTRON support email in the cc.  

I think everyone should know this and be aware not to by anything from china. Everything on ebay that comes out of china is fake. These chinese use all sorts of tricks from listing themselves are being a uk seller when in fact if you read the bottom of their page you will see their address in china, They list themselves as being in major cities in the uk and their stock is uk based...all of this is lies. They also set up fake accounts and make bogus transactions between the accounts to give themselves false feedback and make themselves look like they are a reputable business. Anything you can imagine ...the chinese fake it all, even down the faking old coins. I guess the little yellow tag is rightly deserved as far as these people are concerned.

I had a gal try and pull a fast one on me, but it has been resolved and closed now, but I'm being punished for it and called a dishonest person by a customer service rep. about an override on my account by a supervisor a couple months ago. She said it doesn't exist, and no record of it exists in my account, yet I have that call and her call recorded to prove it. I asked to speak to supervisor, she said I'd get a call back but I never have. Neither time.
I would like to speak to a supervisor and my disability should not deem how I'm treated!
I can't attach recorded call.
This all took place today January 17th 2018

Ebay seller tigger11762 is selling a replica breitling watch on ebay. this is a federal felony and is also a serious crime in the state of new york. this seller tigger11762 should be pursued by local police, federal agents, and attorneys for breitling. trademark counterfeiting is not a victimless crime.in addition to being a crime, trademark counterfeiting can be pursued in civil court as a violation of the lanham act.

The new york law reads as follows:

2014 new york laws
Pen - penal
Part 3 - specific offenses
Title j - offenses involving theft
Article 165 - (165.00 - 165.74) other offenses relating to theft
165.72 - trademark counterfeiting in the second degree. universal citation: ny penal l § 165.[protected].72 trademark counterfeiting in the second degree.

A person is guilty of trademark counterfeiting in the second degree when, with the intent to deceive or defraud some other person or with the intent to evade a lawful restriction on the sale, resale, offering for sale, or distribution of goods, he or she manufactures, distributes, sells, or offers for sale goods which bear a counterfeit trademark, or possesses a trademark knowing it to be counterfeit for the purpose of affixing it to any goods, and the retail value of all such goods bearing counterfeit trademarks exceeds one thousand dollars.

Trademark counterfeiting in the second degree is a class e felony.

2014 new york laws
Pen - penal
Part 3 - specific offenses
Title j - offenses involving theft
Article 165 - (165.00 - 165.74) other offenses relating to theft
165.73 - trademark counterfeiting in the first degree. universal citation: ny penal l § 165.[protected].73 trademark counterfeiting in the first degree.

A person is guilty of trademark counterfeiting in the first degree when, with the intent to deceive or defraud some other person, or with the intent to evade a lawful restriction on the sale, resale, offering for sale, or distribution of goods, he or she manufactures, distributes, sells, or offers for sale goods which bear a counterfeit trademark, or possesses a trademark knowing it to be counterfeit for the purpose of affixing it to any goods, and the retail value of all such goods bearing counterfeit trademarks exceeds one hundred thousand dollars.

Trademark counterfeiting in the first degree is a class c felony.

Screenshot taken on 01/02/2018 for the purpose of providing evidence to law enforcement and attorneys for the victim (breitling).

Ebay seller spoukd is selling an illegal fake rolex yachtmaster. this is a federal felony and also a crime in most states.

The seller claims to be from vicksburg, ms

Selling replica rolex watches is a serious crime. even if you tell the buyer it is a fake, you are still guilty of trafficking in items bearing counterfeit trademarks.

If this seller is selling this fake rolex, what other crimes is the seller committing? I suggest staying far away from anyone selling replica watches. even if you are buying an innocent item, you never know when this seller will be arrested... you might not get your item. it is also bad policy to buy items from someone engaged in criminal activity.

In addition to being a federal felony, it is also a separate felony in the state of mississippi to sell items bearing counterfeit trademarks.

Here is the mississippi law on trademark counterfeiting:

2013 mississippi code
Title 97 - crimes
Chapter 21 - forgery and counterfeiting
Article 1 - general provisions
§ 97-21-53 - trade-marks; counterfeiting and forging of

Universal citation: ms code § [protected])
(1) every person who shall knowingly and willfully forge or counterfeit, or cause or procure to be forged or counterfeited, any representation, likeness, similitude, copy, or imitation of the private stamp, wrappers, or labels usually fixed by any mechanic or manufacturer to, and used by such mechanic or manufacturer on, in, or about the sale of any goods, wares, or merchandise whatsoever, shall be punished as follows:

(a) if the goods or services to which the forged or counterfeit representation, likeness, similitude, copy of imitation of the private stamp, wrappers or labels are attached or affixed, or in connection with which they are used, or to which the offender intended they be attached or affixed, or in connection with which the offender intended they be used, have, in the aggregate, a retail value of the goods if they were not forged or counterfeited of one thousand dollars ($ 1, 000.00), or more, the person shall be guilty of a felony and, upon conviction, may be imprisoned for up to five (5) years and fined up to ten thousand dollars ($ 10, 000.00); or

(b) if the goods or services to which the forged or counterfeit representation, likeness, similitude, copy, or imitation of the private stamp, wrappers, or labels are attached or affixed, or in connection with which they are used, or to which the offender intended they be attached or affixed, or in connection with which the offender intended they be used, have, in the aggregate, a retail value of less than one thousand dollars ($ 1, 000.00), the person shall be guilty of a misdemeanor and, upon conviction, may be imprisoned for up to one (1) year and fined up to five thousand dollars ($ 5, 000.00).

(2) property used in any way to violate the provisions of this section shall be subject to forfeiture under sections [protected] and [protected].

may I know the status of it tracking number [protected]?
will it reaches me?
I've ordered masturbator on ebay.com and shipped from china yanwen logistics-from china, to this address pin code: kurnool-518002, andhra pradesh, India.
will it reaches me?
currently where it's located?
when it may reach me?
when I track it and it's showing as if it's reached and india and further I'm unable to track it

No matter what on ebay, they have a list to go thru on topics. If you have a complaint, or whatever, they give you a list to pick from without (other) so if you don't have their option, you are done. Ebay allows their sellers to use false advertising, and other scam tactics, and you are dead ended before you start on a complaint. They show an Item, and when you get it, it may be completely different from what they were selling, which has happened to me several times, and you are out of luck resolving the problem because you are dead ended. I just closed my account, It took about 30 minutes and I am still not sure about it being closed. China and the other Asian sites seem to be the worse for doing the false advertising and scam. And Ebay Has it set up to where you are on your own with it, they offer no resolution.

Their off brand battery did not fit my laptop, i arranged a refund, I mailed back battery, but i mistakenly lost the postal receipt with the tracking number, of course they asked for the tracking number, and when i couldn't provide it they never received it. complete scam. and then they canceled my return through ebay. if you don't want to get screwed over like me, , , AVOID THEM

The sellers name on ebay is Sunwebzone (AKA salivan network technology) The seller is based in China but lists many of their items as if they are being sent from within Australia.

This seller is a dirty, dishonest cheater who owes me over AU $400.

I bought a refurbished IPhone 6 from them, they advertised the phone with a warranty and 100% cash back if the phone had a problem within 30 days. The phone stopped working very quickly with a software issue. I contacted the seller, at first she offered $40 and asked me to bring the phone to a local apple store for fixing. I refused the offer. So, she told me to send it to the person in HongKong named Danny and offered a refund . I sent it to Hongkong (cost me $22 for the delivery). When the item was delivered to HongKong (I checked it with post office tracking website). I asked for the refund. The seller kept buying time, delaying the refund. Eventually it became obvious the seller had no intention of refunding me. I have returned the phone to them, and they have stolen over $400 as they have withheld the refund.

Avoid buying from these criminals.