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eBay complaints 886

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5:24 pm EDT
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eBay argus 300 projector lamp

I ordered an Argus 300 projector lamp from GEORGE TVDEN a dealer in Otis Orchards, WA. The wrong lamp was sent. I sent the lamp back to the dealer. He said he would send the correct lamp but I never did. I registered a complaint with eBay.

eBay asked me for the UPS return slip, I could not find the slip. I gave up and just ate the $16.+ dollars.

I have found the UPS return slip, Tracking No. [protected] 22
I would like my $16.00 back

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9:15 pm EDT
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eBay micro usb for samsung galaxy s7 edge cell phone

Hi I, m being told a package i ordered through Ebay was delivered to me when i have proof it was not. I got refunded because i told them i did not receive it and right after they are saying i did receive it. They sent me a photo from China saying they did a investigation and said there is a number on the paper they sent in a picture that i will send in this complaint. I have other stuff coming from Ebay and do not want to be called a thief! Can you some how check into this for me Please. where this package went. Here are pictures of the last time i checked saying the package was not delivered and what they sent me saying it was. My mail goes to Blairmore Alberta Post office. Can you track the number to see where it was last handled to see who it was?

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11:31 am EDT
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eBay product from mxtsky in china... of course

Item being sold is a an aquamarine gemstone, 925 sterling silver ring. Sent email to vendor inquiring whether the gemstone is real and if the ring is stamped 925. Recieved msg back stating that it is "not real 925". Never answered concerning whether the gemstone was real or not. Replied back to vendor stating that he should be reported to Ebay for false advertising. His response, "do what you like".

I reported this to EBAY, and they will do nothing. They will not remove the ad. So this means that others will buy fake crap from China and EBAY does nothing about it. I have come to the conclusion that EBAY is so greedy that they will do nothing to protect us from all the fake junk coming in from China. I have been stuck with rings stamped 14kt that are fake, jewelry stamped 18kt that is fake, and even 925 that is fake; and the majority of the gemstones are just glass. EBAY's solution...send it back. Has anyone ever tried to send something back to china? It is almost impossible.

I am very seriously considering closing my EBAY store and stop doing business with EBAY...and all I can say to buyers...BEWARE!

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12:50 pm EDT
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eBay buyer requirements

I have no buyer requirements regarding number of lots allowed to be purchased yet no one can buy more than two items from me. This applies to auctions, store or a combination of both. When a third auction bid is placed a message is received by the bidder that teh seller only allows two purchases in ten days. The same happens when a buyer tries to by more than two store items. Multiple items can be placed in a shopping cart and they are all shown but when the buyer goes to pay only the first two items can be purchased.

I have been on the phone with eBay several times over the past month and they are totally stumped. They can't do anything to help resolve the issue so I am not listing auctions as I lose money when potential bidders are prevented from bidding.

I added several of my regular customers to teh "Exempt From Buyer Requirements" list but they still are limited to only two plots per ten days.

eBay customer support tells me that they have never seen this issue and that basically they have no idea how to fix it.

Has anyone seen this issue before?

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10:42 pm EDT

eBay an rv that is listed on ya site

I purchased an Rv that was listed on ya site when it was time to purchase I was informed that I had to send the money to ebay I sent the money and now eBay says I owe an additional $1000 for insurance to get the Rv shipped to me the Rv is still on ya site It's blue and white and for sale for $1500 its in Elberton Ga but apparently the lady that's selling it lives in Joplin Mo please contact me at [protected] and let me know if y'all can help me either get the Rv r my money

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7:59 pm EDT

eBay ebay seller

We're sorry to hear that you didn't receive the item you purchased. Your request is open, and we've asked the seller to respond and resolve your issue by Sep 7, 2018.

If you don't hear back from the seller or can't work something out, you can ask us to step in beginning Sep 8, 2018 by going to the request details from this email or your purchase history in My eBay. When you do so, we will review your case and make a decision typically within 48 hours.

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Cathedral Train Wedding Dress with Sequined Beadied Long Peacock Custom Size

Cathedral Train Wedding Dress with Sequined Beadied Long Peacock Custom Size

Seller:

tianquan_dress

Amount:
$24.99

Quantity:
1

Case #:

[protected]

Case opened:

Sep 3, 2018
this is the third consective miscues that ebay scammed customer first attempt was jvc camcroder ebay transation my fiance never shiptment the product then #2 atttempt was Cathedral Train Wedding Dress with Sequined Beadied Long Peacock Custom Size you investiagte the order history you observation the script now this i dont want refund nor credit to paypen i want THE GOWN DRESS there is no remotely decision why seller failed to shipment gown he promised on 10th day of august i recieve gown 8-30-18 delilvered wasnt dropped out accoridingly to details delviery status is not completed seller has my accurate address plse assitance me just want my purchase No refund plse contact seller thank you god bless have nice day ahem

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4:54 am EDT
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eBay k 9 immunity for dogs, pills

I ordered this product from LeonZone on Aug 20 and paid and never got the product delivered. I am told it is delivered which is not true. I have asked for reimbursement of my visa payment of over 100$ which I have never received. Can you get in contact with this seller and arrange for reimbursement? LeoZone should be eliminated from e-buy. Tks for our comment/help
Kurt Amrein

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12:56 am EDT
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eBay my son got scammed by a buyer

My son sold some things to a buyer. The buyer told EBAY he received the merchandise. So my son gave eBay the tracking # 9505500016188226000161. The merchandise was shipped on August 14, 2018. It was delivered on August 16, 2018 to a IN/AT Mailbox in San Jose CA. eBay said that since my son did not have the buy sign for it that he can not prove that the buyer even got the merchandise. My son sent it to the address he was given. So eBay took the 2700.00 out of my son's paypal account and gave it back to the buyer. So my son is out the money and merchandise. Here is the case # [protected]. That money was for my son's rent and to get food. He got kick out of his rental because he could not pay and has no money for food or rent. He called me upset because he has been sleeping in a chair at Full Sail University where he had been going to school. I live in Maine and can not get him the money he needs. All he wants is to either get back his merchandise or the money. That way he can get back in to a place to live. He just graduated from college and was waiting to hear back on some jobs he applied for and then all of this happened and he ended up homeless. Would you like your child to be homeless because he or she got screwed out of money/or merchandise that was owed to them. Someone keeping something that they did not pay for and will probably turn around and sell on eBay is not right. So he needs to get back the money or the merchandise. I think that seems fair. This went to a mailbox, so it was not let on a doorstep or next to the garage. It was a mailbox and someone had to give the buyer the package. Come on this buyer is just trying to get something for free. Now my son has to pay for it. I am sure that he has learned a good lesson out of this. Never sell on eBay!

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7:39 am EDT

eBay customer service

I opened a return case but the eBay app selected the wrong reason. I closed the case as I could not edit it and I tried restarting but you cannot do this. So I'm left totally unable to return my item that could potentially have cost thousands and been faulty on arrival.

Not only does eBay customer service refuse to do anything to help but you can't even reply to their messages, you have to start with a new contact us email.

Terrible

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7:17 pm EDT
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eBay manipulation and fraud

Manipulation and Fraud Ebay protects the people who sell their products through Ebay and the reason for the money. When the seller criticizes and strongly criticizes the seller and that this is contrary to the policy of dealing with the site and in return does not protect the customer from the supplier fraud and the client is notified by the site in the case of repeated To submit a complaint or a request to close his account where a notice in the recent period a lot of products do not match the description is described as a new item is not so, the goods will be used by the failure has reached the seriousness of this site underestimating the customers of the site It is worth mentioning that the suppliers of the disease site Know how to choose the victim by sending the damaged or used parts outside the United States and the reason is that most buyers from outside the states do not claim their rights and this is a failure and shameful by the suppliers and also the site unfortunately I have dealt with you and wasted time and money for a fraudulent site

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1:12 pm EDT

eBay oven tandoori

I purchaced one oven tandoor from eBay España but this ítem they send me not working since recieved.help me for contact with them forma replace this ítem.i cannot afford this loss.finincially i am toó weak.i dont know what i will have to do.send me a tel no or tell me how i contect with them.help me please.i am in a difficult situation..it is urgente please

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10:36 am EDT

eBay ebay

Its not so funny but when you look at listings on ebay that are american sellers, you always find ridiculous postage charges ! The charges are just super inflated to profiteer from the postage. I mean you could find a plastic straw for sale on ebay and it may be like 10 cents and then the postage is 60 dollars/pounds. It all kind of makes sense why the worlds fattest nation is that way...its just greed across the board !

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myadreplies
, US
Aug 12, 2018 2:14 pm EDT

You are correct, but that's not ALL American sellers on ebay!

I always look up shipping/postage rates and I charge accordingly. From what I've found, shipping rates on shipping company websites are never the same as they are when you actually take the package to a facility or office to have it shipped, it usually ends up being $5 - $10 MORE than what their website says it is.

Also, a lot of sellers on ebay (not just American ones), will post an item for a lot less than what the normal price is, only to add it to the shipping charges. So you aren't really getting a good deal, they just advertised a "false" price to get you to click on their posting and hopefully buy the item before you notice the shipping charge. In most cases, you aren't really getting ripped off, you are just buying the item at the standard price and paying standard shipping. They just have it "marketed" or "advertised" as a low, low price. But they add the rest of the price to the postage/shipping charges.

It's not really illegal, but it is unethical business practices. Sellers on ebay are not the only ones to do this either. Many companies that sell online do this. I wanted to order a couple of handkerchiefs from this online company because they advertised REALLY LOW PRICES. You would think $2.00 in postage would cover a couple of handkerchiefs, right? But once you get to the check out page and look at shipping charges, you end up paying full price for the hankies, plus standard shipping charges...it's just that they advertised a price, which isn't a lie...but they add the rest of that price tag to the shipping charges. So, regardless, you are paying full price for the hankies, not matter what price they post the hankies for.

But if it's legitimately a ridiculous shipping price, like $60 for a straw, then you need to call ebay and notify them.
They will ask you what seller and what listing, and they will deal with it. In most cases if they find abuse or fraud, they will immediately cancel that members account and all their postings.

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5:49 pm EDT
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eBay releasing funds from a sale

Today for the third time I spent 3 hours on the phone trying to get funds released into my account. I sell an item the buyer pays, I ship and you send me a notice that I will have my funds for in this case July 29th. But nothing ever happens. No way to do business. This item is $150.00 not $5000. The standard answer is you will have these funds in 21 days. What can one do to stop this from happening. It just happens to be I want to purchase another item with these funds. Regardless of what the need is what can be done to stop this from happening.

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9:21 pm EDT
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eBay refund cost

I purchased an item in Nov 2017 from ebay and then i had to returned that item to the seller due to not working properly. ebay promised me to cover the return cost and sent me a confirmation email but they deny it now. i have called ebay many times since that and each time they promise me to pay that amount or send me a voucher but when i called them this morning they deny it again. i even spoke to a supervisor but he didn't care. i have all those email confirming the return cost is in posses

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2:36 am EDT
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eBay ebay

I bought a camera from mr photo I received everything ok but the remote did not work when I tried to use it with my camera I bought another remote from camera world in Coeur D Alene where I live and it cost me 42.35 I sent the receipt to the seller he sent me some cheap knock off of the one I paid 42.35 for so I said I would like to send the camera back he never acknowledged that I told him I had found a Takstar microphone on amazon for 27.00 with tax probably 30.00 I told him if he would send one we could resolve the issue then you guys sent me something that said I was trying to extort money from him that is a bunch of crapp and I resent that I;m not a seller but I have been a good buyer just cause the guy is a power sell you guys took down my negative post and I resent that cause I told the truth

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10:27 pm EDT

eBay customer service

You refuse to pay for American labor so we are forced to speak to someone in the Philippines who speaks broken English. It takes 45 minutes for them to answer the phone and they are completely incompetent. Yes, that is correct - 45 minute wait to talk to a human being on the other side of the planet. I guess it's a win win for you. You save money on their labor, and you refuse to hire enough people to answer the phone in a professional manner.

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2:42 pm EDT

eBay ebay seller - hateful, rude, unprofessional

There is an ebay seller called "crown6348" that sells a lot of overpriced junk.

Not only does this despicable piece of human garbage sell overpriced junk, they send nasty emails to other sellers who are selling the kind of genre' merchandise.

These emails are hateful, rude, mean, unprovoked, uncalled for, and extremely unprofessional!

Do not do any business with this ebay seller!

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4:54 pm EDT

eBay employee & a vendor

I purchased a pair of shoes cost 80 dollar's that would include the shipping. After purchasing the item I was told by the Vendor the item have been discontinue, though the problem is the vendor collected Pymt right away before giving me that the item was discontinue. I was told I'll receive my refund & yes I agreed. EBay management threaten my funds as they'll settle in the seller favor. Please handle this transaction I do need my Son money.

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J. Steven
J. Steven
, RO
Jul 09, 2018 9:06 am EDT

sad to hear that :(

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11:39 pm EDT
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eBay I am complaining about ebay customer service.

Today, June. 26, 2018. I tried to purchase security camera on eBay and have spent a whole day on the phone with eBay customer service representatives to resolve the payment issue with my credit card. I was transferred to at least 6 representatives and two supervisors. I was explaining my situation again and again to different reps and supervisors. Nobody seems really wants to help me. I was putting on hold for hours. One rep promised to call me back in an hour. But she lied to me. The supervisor was so rude and don't listen to me and put me back in line and on hold again. I was exhausted and frustrated. I cannot believe eBay customer service representatives treat customer like this. This definitely needs to be improved. They need to make an apologize.

my eBay id is nancybid123

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2:35 pm EDT

eBay ebay is intolerant and discriminatory toward it's sellers

Ebay is intolerant and discriminatory toward it's sellers based upon the type of merchandise that they are selling. If you are in the firearms industry, selling accessories for example you are bullied by ebay with periods of suspensions which affect your business. Ebay claims that they are doing this to protect the community, but if fact has no concern for the community by allowing other vendors to sell porn to anyone including a child that happens to have a cell phone and an ebay account. Now, how is selling explicit porn to our children good for the community? Ebay is just another one of those anti American establishments that do not support the constitution and has no regards for the civil rights of those who chose to exercise their constitutional rights. Ebay needs to be exposed for what they really are, intolerant to the right but embracing stupidity and ignorance to the left.

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About eBay

eBay is a leading online marketplace that connects buyers and sellers from all over the world. Founded in 1995, eBay has grown to become one of the most popular e-commerce platforms, with millions of active users and billions of dollars in transactions every year.

One of the key features of eBay is its vast selection of products. From electronics and fashion to home goods and collectibles, eBay offers a wide range of items for sale. Buyers can browse through millions of listings and find exactly what they're looking for, whether it's a rare vintage item or the latest tech gadget.

Sellers on eBay also benefit from the platform's global reach. With millions of potential buyers from all over the world, eBay provides a powerful platform for small businesses and individual sellers to reach a wider audience and grow their sales.

In addition to its marketplace, eBay also offers a range of other services and features. These include eBay Motors, a dedicated platform for buying and selling cars and other vehicles, as well as eBay Classifieds, a local classifieds site for buying and selling goods and services in your area.

Overall, eBay is a trusted and reliable platform for buying and selling goods online. With its vast selection of products, global reach, and user-friendly interface, eBay is a go-to destination for millions of shoppers and sellers around the world.

eBay Customer Reviews Overview

eBay is a popular online marketplace that connects buyers and sellers from all over the world. With millions of active users, eBay offers a wide range of products, from electronics and fashion to collectibles and antiques. The platform is known for its user-friendly interface, secure payment system, and excellent customer service.

One of the biggest advantages of eBay is its vast selection of products. With millions of items listed at any given time, buyers can find almost anything they are looking for. Additionally, eBay offers competitive pricing, with many sellers offering discounts and deals on their products.

Another positive aspect of eBay is its secure payment system. eBay uses PayPal, a trusted and secure payment platform, to process transactions. This ensures that buyers and sellers are protected from fraud and other types of online scams.

eBay also has a strong customer service team that is available to help buyers and sellers with any issues they may encounter. The platform offers a variety of resources, including a help center, community forums, and a customer support team that can be reached via phone or email.

Overall, eBay is a reliable and trustworthy online marketplace that offers a wide range of products and excellent customer service. Whether you are a buyer or a seller, eBay is a great platform to buy and sell goods online.
How to file a complaint about eBay?

Here is a guide on how to file a complaint about eBay on ComplaintsBoard.com:

1. Log in or create an account:
- Start by logging into your ComplaintsBoard.com account or create a new one if you don't have an account yet.

2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website, situated at the top right corner.

3. Writing the title:
- Summarize the main issue with eBay in the 'Complaint Title' section.

4. Detailing the experience:
- Provide detailed information about your experience with eBay, including key areas of concern, relevant transaction details, steps taken to resolve the issue, the nature of the problem, and the personal impact.

5. Attaching supporting documents:
- Attach any additional supporting documents that can strengthen your complaint, avoiding sensitive personal data.

6. Filing optional fields:
- Utilize the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.

8. Submission process:
- Submit your complaint by clicking the 'Submit' button.

9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.

Ensure to follow these steps carefully to effectively file a complaint about eBay on ComplaintsBoard.com.

Overview of eBay complaint handling

eBay reviews first appeared on Complaints Board on Nov 2, 2006. The latest review Scamming of hard money was posted on Apr 1, 2024. The latest complaint Account - permanent suspension was resolved on Jan 09, 2022. eBay has an average consumer rating of 2 stars from 3820 reviews. eBay has resolved 164 complaints.
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  1. eBay contacts

  2. eBay phone numbers
    +1 (800) 322-9266
    +1 (800) 322-9266
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    +1 (408) 376-7400
    +1 (408) 376-7400
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    +1 (408) 284-9804
    +1 (408) 284-9804
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  3. eBay emails
  4. eBay address
    2211 North First Street, San Jose, California, 95131, United States
  5. eBay social media
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