eBay
reviews and complaints

My family and I sit down the manager the name of zane and the host was very disrespectful to one of the service told the young lady that he hate her and that she is a fat b* when I observed the server she was pregnant. I felt so bad that I had to walk out because I lost my appetite. The management it's very unprofessional this is unacceptable that rudy tuesday have a management like this running this restaurant. This is not the first time that I observe his behavior. He should be fired or written up.

1. Tried to fill a new item sell page in Google Chrome and it stuck on thinking forever!
2. Switched to MS edge, no freezing, but numerous errors when tried to upload various image (a stupid mandatory requirement): "Some of your photos do not comply with our policy"!
3. Bug in UX - eventually managed to upload a photo, but the RED WARNING message ("Some of your photos do not comply with our policy") remained!
4. Contacted ebay chat support and eventually spent more than an hour resolving this issues!
Think twice before posting an item to sell on Ebay!

I'm extremely disappointed with Ebay! I was their loyal customer for a long time and recently got scammed! Ordered something from a seller on Ebay and never received my order! No matter how hard I've tried to reach the seller he ignored all my messages. But the worst part here is Ebay customer service! They were always helpful and kind, but this time they said that there is nothing they could do and that's all! Horrible attitude!

I wanted to order a sequim from ebay but it was not available. I contacted the seller to make it available but they said it will not be available there and I have to buy from them directly. They sent me a paypal link through which I paid. The dress value was $60 and then addition they charged for delivery i.e $9. After it reached, the delivery person demanded for another INR 1500 (approx $23 ) and said if we wont pay, them they will not deliver the dress. I contact seller but they said, they dont know anything about it and I have to pay. So the dress of $60 finally ended to me at $82.
Now comes to dress, the dress was of really low quality, the size was far different from what is ordered, at least 2 sizes bigger. Now when we are asking for the return, they are not answering and saying send back the dress, now they are not confirming who will pay the shipping charges and the extra charges incurred to me.
Now they are not even replying to my mails.
Supplier details are
Company Name : FU TING
ADDRESS : 11-503 Huachen International Yiai Yangcheng west road, Suzhou, Jiangsu.
Postcode : 215132
My Contact details :
Sayed Mohd
Ph :[protected]
email : [protected]@gmail.com

I listed an iPhone 6 on eBay that was in nearly flawless condition as an "excellent" condition used phone and describing every mark on the phone and describing the phone as accurately as possible. eBay guaranteed my phone would sell for at least $352 and if not they would provide a store credit for any difference in final sell price. Throughout the entire 7 day duraction of the auction the site listed my auction as eligible for the $352 price guarantee. After the auction ended and the phone sold for $277 I received no notice or information from eBay. I decided to call eBay. The first customer service representation told me I would receive the price difference within 2 business days. After 3 days and still having not received the voucher I contacted eBay again. This time eBay informed me they decided on the 10th day and 3 days after the auction ended that they were no longer going to honor their price guarantee since they now decided an "excellent" condition used phone cannot have a single mark on it. No where on the listing site or in the price guarantees terms and conditions does eBay describe what "excellent" means for a used iPhone. I knew this which is why I chose to provide a very detailed written description of the phones condition so that he buyer would not be surprised or disappointed in any way. I believe eBay is arbitrarily creating retroactive requirements for their listings in order to not provide guarantees their give their sellers to encorruage them to use eBay to begin with. eBay had 8 days to inform me they would not honor the price guarantee before I shipped the phone. They chose to make no effort to contact me. I am incredibly disappointed by the complete lack of customer service from eBay. I never thought I would have to worry about being lured into lisiting a phone with eBay with a false promotion that the company chose not to honor. I sold my phone for a much lower price than I would've gotten from any other site because of eBay's lack of service. Next time I will use Gazelle which very clearly shows what an "excellent" condition phone looks like on their listing service. I am providing the actual pictures and description from the listing which eBay told me did not qualify as "excellent" post sale.

Hello!
I've purchased a Halloween costume from a seller on eBay over a month ago and after I paid he stopped replying to my messages. I never received any confirmations or tracking number, and I have no idea where my order is. I was supposed to receive it already. I sent over 10 messages, but heard nothing back. I also tried to get some help from eBay but they said that I need to discuss everything with the seller. I have already opened a dispute with PayPal and hope they'll be able to get my money back. I'm very disappointed with eBay. I used it for a long time now and this was the worst experience I've ever had.

Seller VINTAGENESGAMING on Ebay used a scammy seller tactic on my for a purchase. ey ###, I was flying across the country due to a death in the family, and they canceled my order since i didnt pay within two minutes! Somthey sold me an item, agreed to the sale, then when i landed and tried to make payment FROM THE AIRPORT, because this seller is impatient and will scam you, they decided to cancel my order because they said someone else bought it! That means they list multiple listings on ebay and have none of the it es or significantly less of the items. To top it all of, they left ME bad feedback, i am the buyer! I tried to pay, but he canceled my order!
Avoide this scammy Ebay seller, who goes by vintagenesgaming!

Dear sir/madam:
I am writing this complaint about the disrespect for ebay.com/seller, adam pace. He live at 1019 riverbend club cir se, atlanta, ga, 30339, or 4236 cannington ct, douglasville, ga, 30135. My brother, raul bobet, order an item from ebay.com/seller, adam pace. The item is # [protected], price is: $19.99, date on the sale: july 20, 2016. The item name is 2004 power rangers bandai morpher red thunder wristband motion senseing. My brother order the item and received the damages: do not work. Ebay.com open the refund account and closed on a day, without return my money of $22.98, and, the seller send an email to with some disrespectful word and ebay, com will not help me.

EBAY sends me deals on selling items with a reduced selling fee rate often and I have used some of them. The latest one they sent me said a $1 selling fee. I sold an item and they charged me their usual 10% selling fee. I disputed it with my credit card company, which they arrogantly ignored, and sent me another bill. So I called them (India). The wait was 28 minutes for a callback. They denied that they sent the email. They did send it because it links directly to my account to pay them or else. They claim it was a spoofed email and told me to send it to [protected]@ebay.com. If it was then why are the beneficiaries of the spoof? Follow the money and everything leads to EBAY. Their auto reply to sending it to them reads to go to "My Messages" for anything from them. This is incorrect as it should be "MY eBay, then MESSAGES" They never before warned about doing this. Their list only goes back to May 31. How convenient for them as their original emails were earlier in May.
This is both greed and fraud. EBAY cannot be trusted and the corporate officers should serve hard time.

A new scam being used by eBay is to remove a listing after you have paid then hold on to your money for 8-11 days so the seller can respond. I have had two such cases this week, as the listing is removed the poor buyer is completely sidelined and all you can do is wait in the hope that eBay refunds your money.
Now eBay are clever because as a wronged buyer you can not leave feedback as a warning for other buyers to warn them so eBay can use this scam again and again . With the millions of customers eBay has this would be hundreds of thousands of buyers a week but as the loss of interest to the buyer is possibly only fractions of a penny if this is multiplied around the world this sum will run into millions a week and is any of this declared for tax purposes I doubt it. Once again eBay is demonstrating its lack of morals and decency by ripping everyone off for millions a week.
If you try and tell them that as a contract to supply that is voluntarily entered into and that as a party to this contract once the sale is stopped by them for whatever reason a full refund should be in place for the buyer but this not how eBay see it. If they stop a sale they expect the buyer to go on bended knee to the seller in the hope they will say "its a fair cop I give in have your money" .EBay accepts the add, EBay act as the sellers agent by making the add accessible to all, in the same way a travel agent advertises the notion of a holiday.what you are buying is a promises backed by the reputation of a known name. But the holiday is not being purchased from the travel agent it is purchased from the airline or hotel chain.in exchange the travel agent charges you a commission.if a holiday gets canceled it is the travel agent that has to sort out a refund they are the sellers agents.
But with eBay you are left to your own devices, I spent an hour on the phone with ebays customer service and after all that I did not know I still have to start the refund claim not only that but if I dont contact them again within a set time I lose any right to any refund.
The definition of theft is to deprive one of goods or chattel's. eBay steals your interest your time and then just to rub you nose in it they send you a feedback form so you can tell them how good they are.
In cases were for no fault of the buyer a contract is canceled by eBay a full and immediate refund should be given.

I have ordered two long pink wigs from a seller on eBay and instead of long I received two short pink wigs. Not only they were short but the color was also not the same as picture. I contacted the seller and asked for an exchange but he refused and stopped answering my messages. Then I tried to get some help directly from eBay customer service but they said that I need to deal with the seller on my own. So they clearly showed that they don't really care about their users. I'm very disappointed with eBay!

I have ordered LCD for Asus Zenphone 4(PaisaPay ID : [protected]) mobile which cost Rs.1295 and what i have received is something very smaller(Not sure if it is for Asus phone) See attached images on my broken screen mobile and what i have received. Contacted Ebay customer service for 5-6 times and no response till now. The Claim ID : 1935180 which is logged to complaint at ebay and still no response from no one, when contacting customer care they say that their claims will contact in 24 hours and no show and again i end up contacting and same answers. It is almost 7 days and i have spent Rs.200 for contacting customer service itself. Please help me to get my money back. It is only with one particular seller who indeed cheats like this. Seller id/:mariya-traders from Kalyan, MH, India. Please help to get this issue resolved.

I decided to sell some books and wanted to use Facebook or some other social networks, but then a friend of mine told me about Half website. My friend purchased some books there and was very satisfied. Well, this place is good for buyers, but it's definitely a complete nightmare for sellers. I sold a book and later received a message from the customer that the book I sold him was in a terrible condition. I asked him to provide photos but he refused and said that he'll report me. I did not receive anything and Half gave him his money back! And the worst part was the guy never returned my book! What a dreadful place for sellers!

april 13, 2016
see faked ebay invoice below regarding payment with ebay gift cards
Purchase Confirmation for 1998 Ford E Super Duty RV
2 messages

"eBay Motors Wed, Apr 13, 2016 at 6:35 PM

To: MaryR O'Sheeran

Inline image 4

Here's the payment confirmation for your purchase, Mary Rachel Sheeran!
Inline image 2

Dear Mary Rachel Sheeran,

We have received your payment in amount of $2, 700.00 for the 1998 Ford E Super Duty RV.

Your money will not be released to the seller without your approval. Please reply to this email as
soon as the inspection is over. We will either disburse the payment to the seller or refund you in
full. All payments are processed within 24 hours.

Inline image 6

For any questions contact eBay Motors Support Department by reply to this e-mail or by calling [protected]

Inline image 5
Inline image 1

Inline image 3

MaryR O'Sheeran Wed, Apr 13, 2016 at 10:28 PM

To: eBay Motors

I demand that ebay cancel the sale of INV8091328992-1816 AND RETURN MY MONEY ASAP.

THIS IS OBVIOUSLY A SCAM.

MARY RACHEL SHEERAN"​

[Quoted text hidden]

I purchased a consumable product from which I became ill. I informed the vendor who refused to pay the return shipping. EBay policy on this is:

*If there's a problem with an item, the seller is responsible for paying return shipping costs. (copied & pasted from the eBay website)

The "seller" refused.
I informed the "seller" of eBay's [supposed] policy that, as stated above, he was to pay the shipping (directly quoted from eBay). No reply.
I then emailed eBay, informing them that the "seller" would not issue the REQUIRED return shipping label and I received this email back:

Mar. 31:
Seller offered partial refund
Comments
*Normally only sealed and re-sellable items are returned

Because of this email I threw the [opened] product away
EBay then decided to disregard the "seller"s refusal to pay the return shipping, and their final decision was that I could receive a refund when the seller received the product back.
I called eBay and was turned down from all possible angles when I requested for them to live-up to their obviously phony
"eBay's 100% money-back guarantee"
1) If something is wrong w/the product, return shipping is paid by seller
2) Seller refused to pay return shipping
3) eBay refused to give a refund

I have purchased a mobile phone from eBay and when it arrived it was not working! I could not even turn it on! I immediately contacted the seller and asked for a replacement and he said ok. So, several weeks passed and nothing arrived, so I contacted the seller again and asked about my phone. He claimed that I have already received it and called me a liar! What? The I contacted eBay customer care and my bank. I hope I'll get my money back. Better stay away from eBay! The site itself is fine, but it is full of dishonest sellers!

As a favor to all past and present e-buyers, do not purchase
From e-bay. I was a large buyer of their goods thru various sellers
And only experienced few problems despite a huge amount of
Spending on e-bay!. The last seller I dealt with on e-bay was
So awful and harassed me with hostility over a refund i
Deserved!. Amazon sellers have been shipping their
Orders thru amazon. Amazon has no responsibility if an item
Is damaged or needs to be returned!.
Customer service as e-bay is complaining to yourself!
E-bay customer service is totally out-sourced to
Foreign countries!. Why bother employing citizens
From the usa?. E-bay has chosen to"cheap out" and
Hire only foreign countries for nearly aspect that
Relates to e-bay questions, problems or anything
Involving their purchases from buyers or sellers
Experiencing problems with their items!
Try and contact e-bay!
No way!. E-bay wants their customers but totally
Avoids any contact with their own company!
I was cheated from a refund!
I should thank this seller, since I have no desire
To buy on e-bay.!
Use amazon instead!

I have been buying and selling on eBay for many years and I have 100% perfect feedback. I ordered 3 things from 3 different sellers and none of them ever arrived! I've tried to contact them many times but received no response, so then I asked eBay customer support for help. They said that there was nothing the could do and that I have to manage with it on my own! Absolutely terrible and unprofessional customer service! This is the worst customer experience of any kind that I have ever had to deal with. I feel like I have been stolen from and there is nothing I can do about it.

Good evening sir/madam,
i am from rajahmundry (andhra pradesh) i have purchased tandoor aluminum cooker from ebay from my ebay id [protected]@gmail.Com or mobile id [protected].

I have taken by paying cod.

Due to damage i have contact ebay customer care they told me send the party from which product came.

I have send that product by courier to invoice address by paying courier charges of rs.375/-

up to today i have not received the claim of rs.375/- as i paid for courier.

I am attaching all snap shots of ebay which comited to me by emails.

Ebay know how to chet customers.

Today i taked with team manager by i have not received proper reply.

Plz i request to see my attachments and take serious action on ebay india.

After 5 years of buying on Ebay I'm done with this website. I've been hearing terrible stories about eBay and never thought that would happen to me. My last experience was horrible and I had some problems with a very dishonest and rude seller. I purchased some stuff and things I received were horrible and looked nothing like pictures, so I sent everything bank and ended up losing money. Then I left a negative feedback, but the seller contacted customer service and they removed my review! Contacted customer care myself and they protected that thieve! What a joke! I loved eBay and now I feel betrayed. I'm out of here!