eBay
reviews and complaints

you should search ioffer on this site and see the complaints!..hope this helps you out...only trying to be helpful and letting you know..

Thank you for posting the link to Rick Bilderbergs' essay:

http://www.archive.org/details/ebay666

Highly informative and right to the point. Anyone that has used (or has been abused by) eBay/PayPal in the past, or is planning on doing any type of business with them in the future, I would highly recommend going to the above link to read Mr. Bilderbergs' work.

Same here!

I won an item on eBay I paid with PayPal, but didn't receive anything. Because I filed the complain more than 60 days after the bid I couldn't event leave a negative feedback for the seller!

Very frustrated! Very bad and unfair system!

I have encountered the exact same problem and have also been suspended for 2 negative feedbacks both of which were issued refunds and never incurred a loss from me. I do not think the new policy is fair and we as sellers have no rebuttle rights to this at all! I have since quit selling on ebay which has financially hurt me but if I can't depend on my account being avaliable for me then why do I need to run up listing fees to have auctions canceled that are NEVER credited back then the process turns into account suspension for non payment of seller fees!

I signed up to ebay about a month ago, and was subject to and experienced the Ebay/Paypal Monopoly first hand. I did not want to use Paypal to accept payments as I already have my own merchant account with First Data and they are half the price of Paypal. When listing my first item, I scrolled to the part where it asked how I would like to be paid. I un-checked Paypal, and checked credit card. On the next screen it said that in order to accept credit cards I had to fax a copy of my merchant account invoice to them to prove to them that I can support this method of payment. I faxed them the necessary documents, and the games began. 2 days went by and no message from them about what was going on. Then I called them and was asked why I did not want to use paypal, and that it is the preferred payment of ebay. I explained to them my situation, and they said they would look into the situation, and they would get back to my via email. I waited another 2 days, and nothing. I called them again, and they brought me to the listing page, and they walked me through and told me to click Paypal for payments accepted, and I told them I did not want to accept Paypal, and they were dumbfounded and did not know what to do. They knew nothing about how to integrate my merchant account. They told me I have to wait for T&S to contact me. The next morning I called them again, and was once again told to just use Paypal and recieved a pitch on how they were safe and secure. I asked to speak to a manager, and they told me the manager was not available. I then called again and they finally got to the bottom of things. I listed a couple of items, and after the first one ended, the buyer told me there was no way for him to pay. I called ebay again and they told me there was a "Pay Now" button in the email that was automatically sent to them after the auction ended. The buyer told me there was nothing there. I got this same response from every winning bidder that day. I called ebay and they once again told me that I should accept Paypal for payments until they get the situation fixed. I told them I would not pay for the listing fees so far and they told me I have to pay them, and that it is like listing an ad in the paper and the listing fees are non-refundable. The next day they told me that they fixed the problem, and then I listed a couple items, and everything seemed to be good, until the first auction was down to the last minute. The account was blocked by Paypal, and I was informed that they needed more information on my Paypal account in order for the account suspension to be lifted. I called ebay and they told me the block was from Paypal. I called Paypal and they asked for my SS# and receipts for the items I was selling. I told them I never opened a Paypal account, and they told me regardless, they would still need the information in order to lift the suspension, and until then, the account would remain blocked. I called Ebay and they told me there was in fact a Paypal account linked to my ebay account and that there was nothing they could do. Now, I NEVER opened a Paypal account nor did I link it to my ebay account. To me, this is yet another shady desperate attempt by Ebay to force new members that do not know any better to use Paypal to accept Paypal so they can make money from every angle. When I call them and tell them this whole scenario, they ask me if there is anything they can help me with, otherwise the phone call will be disconnected. They no longer respond to my email regarding this and they told me that if I keep contacting them through ebay live chat that they would bring up charges for Harassment. What a way to run a company. I also notice that when you post ANY negative comments about ebay that are valid in the ebay forums, the comments are removed and you are banned from posting in their forums. They are trying to cover up anything negative about their company, but truth be told..., check out Ebay and Paypal on the Better Business Bureau and see all the complaints they have since January. There are well over 10, 000 of them. Ebay soon will be a thing of the past and they will continue to lose thousands of members a week to Amazon, just like me.

I think many people do not check the ads for specific information before they buy. Did you ask for information from the seller such as how old is it, does it run, and any other thing you can do to avoid a rip off. Did you get a picture, did you complain to ebay?
I ALWAYS check other ads to see if the price is out of range, and I often read the sellers and buyers columns about rip offs to identify the likelihood this is one of those kinds of sales that I could lose $ on. I did not see you say you talked to ebay or what they said. Yes there are scammers, buyer beware is all over ebay for the people who listen. Sorry on your loss!

I have been doing business on Ebay for years now and now I am literally scratching my head, I was a top rated seller on their site and was doing great until April 2012, during this time my sales had plummeted and I am not kidding, by 95%. I went to my seller dashboard and I noticed that my Seller performance was like it always has been, almost perfect with no complaints, I was further confused at what could be wrong, so I called Ebay and they pointed to the Buyer Protection cases and there was the problem, during April I had 3 cases concerning a product all were taken care and the customers left glowing feedback on my speed and willingness to solve their problem in a professional and quick manner. OK, so you would think no harm no foul, not the case, it seems Ebay does not take into consideration of you solving the problem, the strike goes against you because a complaint was filed, regardless of the outcome. In my opinion this is micro managing at its worse, I am totally disoriented and confused about a policy that would punish you regardless of the outcome. Yes, I am upset with this and I do intend to send a report to my congressman to look into Ebay's policy on this and see if any business related regulations are being violated.

Ebay can and will STEAL money from your paypal account. If you can finally get them to admit to taking the money, they will say it is within their rules and you have no recourse. This is STEALING pure and simple. If you ask them to read you the RULE they are applying, their answer is "its in there". It is not in there. I have read and reread every paragraph of "fine print" available and nothing gives them any right to remove money from your account without permission or notice. This action is classified as THEFT!

I won an item on ebay, paid for it on August 13 08 and never received it, buyer dosent explain . when am I gonna receive it ? Buyer took off with my money.shame on her. filispa is her name.

I just was burned by ebay and its famous buyer protection scam, I have several hundred positive feedback been selling a long time with good reviews. One woman from Brentwood California just burned me very good by purchasing a bottle of Chanel and when she received it she claimed it was not authentic, I have previously had the bottle authenticated and because it came from a family member who had passed I knew its entire history, date of manufacture, bottle designer ect. she was allowed by ebay to stomp her feet open a case and even when I provided all documents and receipts they still sided with her, well it just got to my house today and guess what. Its NOT my bottle of Chanel its been filed on the back and is 1/2 empty, what did ebay do? They gave her my Chanel and her money. They are legal gangsters. I added her to [redacted] and that's all I can do. I like the signature above "if you cant afford to lose it, don't sell it on ebay" I have closed my account and will never do business there again.

On March 9, 2013 I bought a 1956 Chevy pickup form SportsCar LA using the Buy It Now option thru eBay. I talked to them first telling them that the truck would need to be shipped to Custer SD on April 16th. I was told it would be no problem and would cost $7-800 (ACTUAL COST $1300). It took until 3/14 to get an invoice that spelled out those details. I paid in full by bank wire within 20 minutes. I finally rec'd an assignment of title 3/29 after much prompting. They had never actually held title. They said that was normal. They kept telling me they would get shipping arranged.They missed the promised date even tho I had spent $1000+ to get to the delivery poiint. (I have two homes and had to fly to Custer -- which they knew). When it became clear that they would not get delivery accomplished I asked for my money back. They refused. I told them I would post negative feedback. When I said I'd go to eBay's Buyer Protection they coerced me out of it. They finally delivered on 4/29 (Sunday). I had left Custer and had to get someone to receive. I posted NEGATIVE FEEDBACK and they got it canceled accusing me of feedback extortion. AVOID THEM.

Hi.I showed interest in a caravan on vottle.com.I got mail then from eBay and paid R34 000.Mails flow between me, eBay and the seller.All the same things of divorce, and, and, and.It bacame fishy when it seemed like the woman sending me mails and the one form eBay are one and the same person as the style of writing looked the same.To make a long story short. I lost my money today.She first told me 3 times that I can get my money back and when I wanted it back - she tells me that I first have to pay the outstanding balance and then get the money back.

Bait & switch operation. Do not order from them.

I purchased a 512MB Compact Flash for $88.50. I recevied a call from them the next day saying that the price was now $147. They put low prices on their web site to get high ranking on the price comparison sites but when you try to purchase it, they switch the price.

If they advertise a price, they need to honor it!

Mark rothstein almost got away with taking 67, 000 dollars from me today but thank god i read all the bad reviews about him, and my bank stopped the transaction he won my item and conviced me to use payment via bank wire instead of paypal, ach deposit but what he does is take peoples items and reverses the transaction and gets his money back and the item for free. But my bank changed my account before he could even start his scam, thanks to reading this board. Thank you all for reporting scammers like this, they are bottom feeders ###
Robert. 11/13/2012

This ebay seller russmay sold me a diamond bracelet ($375) and I returned it for a refund. She refused my refund and then sold & shipped the bracelet to someone else. She collected full price plus shipping from both of us for this 1 item and still refused my refund. I have filed criminal charges for petty larceny and am also filing in small claims court.

If you choose to buy jewelry on ebay, save yourself from fraud and theft and do not buy from ebay seller russmay. Russmay is an ebay nightmare who also engages in feedback extortion. I was a fool to buy 3 items from her! She agreed to send my items back to me if I changed my feedback to positive and then she sold one of them in another auction! I did receive 2 of the 3 items back and am reselling them due to their bad energy for me.

Don't make the same mistake I did! Check my feedback on her ebay seller's feedback page for Sept 2012 - I am tahoeangels- the first buyer of the 14k diamond tennis bracelet for $375 (plus shipping). I have had over 8 years of 100% positive buying experience on ebay until I met this seller, who has now gotten my account suspended because I named her publicly and that was against ebay policy. (How can you not name someone publicly when you file criminal charges and sue them?) Oh well, I was done with ineffective, inefficient ebay anyway after they could not do a thing to help resolve this loophole for blatant fraud. I have wasted a lot of precious time and it stinks that I have to spend anymore in court! Beware of online thieves & liars & always use a credit card through PayPal if you must use Paypal. Good luck-stay safe!

Gerald Jones- br549bikes on ebay continually scams dealers out of their hard work and, if dealer refuses to sell to him, gives negative feedback to reduce competitions ratings.

Down with Ebay!

I finally received the phone but guess what? ? They sent me a used phone and It is not working. I don't recommend anyone to buy any item from this vendor. Shame on gogoec...

I order a phone for 2 weeks now. I pay via paypal. Until now, I didn't hear from them. No email, no receipt, no order number. I finally sent them a message, they didn't even reply. To be honnest, I am worried about this company

Yes that right gogoec.com is good, their drop shipping service is excellent.

I have been using their service for a while and I really enjoy their wonderful service. I use to search constantly for a good supplier for my small business and that use to be such a big headache. Now I don’t have to look any more because not only did I find a good supplier, I also made new friends that take care of me. I am now a big buyer, and that gives me many privileges within GOGOEC.COM. you can rest assured that the sellers here are serious about taking care of your needs. Because of GOGOEC.COM, my business is growing bigger everyday. i recommend this site to everyone that want to make their business bigger and get more profits.

Before I post my usual post here, I would like to correct "The dude that hates ebay". You are wrong. Paypal ALWAYS Asks for your SS# after the account has been open for a little while. It has happened to me. They plan on soon reporting all income to paypal accounts to the IRS. Trust me, I know. Now for my usual post about my experience with Ebay and Paypal and their scams and monopolies:

I signed up to ebay about a month ago, and was subject to and experienced the Ebay/Paypal Monopoly first hand. I did not want to use Paypal to accept payments as I already have my own merchant account with First Data and they are half the price of Paypal. When listing my first item, I scrolled to the part where it asked how I would like to be paid. I un-checked Paypal, and checked credit card. On the next screen it said that in order to accept credit cards I had to fax a copy of my merchant account invoice to them to prove to them that I can support this method of payment. I faxed them the necessary documents, and the games began. 2 days went by and no message from them about what was going on. Then I called them and was asked why I did not want to use paypal, and that it is the preferred payment of ebay. I explained to them my situation, and they said they would look into the situation, and they would get back to my via email. I waited another 2 days, and nothing. I called them again, and they brought me to the listing page, and they walked me through and told me to click Paypal for payments accepted, and I told them I did not want to accept Paypal, and they were dumbfounded and did not know what to do. They knew nothing about how to integrate my merchant account. They told me I have to wait for T&S to contact me. The next morning I called them again, and was once again told to just use Paypal and recieved a pitch on how they were safe and secure. I asked to speak to a manager, and they told me the manager was not available. I then called again and they finally got to the bottom of things. I listed a couple of items, and after the first one ended, the buyer told me there was no way for him to pay. I called ebay again and they told me there was a "Pay Now" button in the email that was automatically sent to them after the auction ended. The buyer told me there was nothing there. I got this same response from every winning bidder that day. I called ebay and they once again told me that I should accept Paypal for payments until they get the situation fixed. I told them I would not pay for the listing fees so far and they told me I have to pay them, and that it is like listing an ad in the paper and the listing fees are non-refundable. The next day they told me that they fixed the problem, and then I listed a couple items, and everything seemed to be good, until the first auction was down to the last minute. The account was blocked by Paypal, and I was informed that they needed more information on my Paypal account in order for the account suspension to be lifted. I called ebay and they told me the block was from Paypal. I called Paypal and they asked for my SS# and receipts for the items I was selling. I told them I never opened a Paypal account, and they told me regardless, they would still need the information in order to lift the suspension, and until then, the account would remain blocked. I called Ebay and they told me there was in fact a Paypal account linked to my ebay account and that there was nothing they could do. Now, I NEVER opened a Paypal account nor did I link it to my ebay account. To me, this is yet another shady desperate attempt by Ebay to force new members that do not know any better to use Paypal to accept Paypal so they can make money from every angle. When I call them and tell them this whole scenario, they ask me if there is anything they can help me with, otherwise the phone call will be disconnected. They no longer respond to my email regarding this and they told me that if I keep contacting them through ebay live chat that they would bring up charges for Harassment. What a way to run a company. I also notice that when you post ANY negative comments about ebay that are valid in the ebay forums, the comments are removed and you are banned from posting in their forums. They are trying to cover up anything negative about their company, but truth be told..., check out Ebay and Paypal on the Better Business Bureau and see all the complaints they have since January. There are well over 10, 000 of them. Ebay soon will be a thing of the past and they will continue to lose thousands of members a week to Amazon, just like me.

The registration process for ebay and paypal both do not at any point for any reason include your SSN.Gaining knowledge of the same would not help identify you to them at all.
Either you were talking to scamsters or youve made it up.

Question is, why isnt something being done about it ?

I had purchased 2 GPC navigational systems off ebay for approx. 76.00 each. I waited, no product. I emailed and emailed with no return response. I contacted ebay and pay pal. Of course, I had paid. Only later to find that this person or person had sold hundreds of these with multiple complaints over a 3 month time span with ebay doing nothing to correct this. Ebay knew this was a scam and did nothing to protect buyers. So, I made my case to pay pal and won. Ha, ha... I never saw a dime of the money! I have never bought on ebay or used pay pal again. It's only a scam! Where is the better business companies when you need them. If I sold a fraudulent product I would go to jail. Ebay and Pay Pal just make more money.

There's a pattern here. Ebay is going after people that have excellent feedback and appear to have no real issues that warrant investigation. They are demanding personal information that is NOT their business. I'm not sure of their motive. Perhaps they are working on marketing their credit card or getting into the telemarketing data sales game. ( companies sell you personal info to other companies looking to sell you something. It's a multi billion dollar business! ) It could be something else but whatever it is Ebay and PayPal ( owned by ebay ) is getting a little too personal. They asked me for my social security number and bank account numbers to "verify my identity" GO POUND SAND! If enough people REFUSE TO GIVE EBAY/PAYPAL THEIR PERSONAL INFO it will hurt them in sales. If you have been damaged by ebay suspending your account, go after them in small claims court in YOUR jurisdiction not theirs. make them pay, make them work for their defense.

ebay is killintg a lot of jobs and has gone crazy with the new DSR system. It is clearly unfair. I had zero negative feed back and Zero Neutral feedback and over 100, 000 positive feed back. Still my account has been perminatly suspended.

My last email to ebay:

I have taken quite some time to review my account suspension. I believe that my suspension is in error for the following reasons. 1- My 12 month DSR is in the green (in good standing) for all aspects except for the shipping time category were we are at 4.38 2- My 3 month DSR is good in all aspects except for shipping time it at 4.39 3- In 2009 I was a gold power seller going towards platinum as we were in the process of adding new inventory and a (TOP rated seller). We can get back to that level. 4- We had some shipping speed problems that caused lots of undeceived item cases. Almost all items are now received except a few that we can reship and we know how to avoid this in the future. 5- We had our account restricted and were unable to sell on EBay since March. We were waiting for our DSR shipping time to get back up and were resolving shipping issues. Our DSR was improving as you can see we did not generate any new 1s and 2s in the last 30 days DRR rating. On May 10th our account was blocked even if improvements did occur. 6- All the negative feedbacks we received 10 in total out of more that 3500 positives are in a 60 day period indicating that we were great sellers before and can be great sellers again. We have the ability to do it. 7- Since we started selling on EBay we generated more than a million $ in sales in total. We are restructuring our shipping department and understand what caused our low shipping time DSR. It will not happen again. We want to continue to resolve remaining issues and start selling on EBay again. Please do not let our shipping time problems kill our EBay account

SUE EM BILL ! It's the only thing that will get their attention.

This is a buyers market. If you are a seller ebay takes 12% of your sales and they charge you to list all your items. Also after they take all that money when a buyer pays via paypal (which ebay owns) they take another 3% of the total. (not the amount minus what they deducted, the full total). Only buyers can leave negative feedback. So if a buyer never pays etc you can't even leave neg or neutral feedback. So very unfair that they can leave neg for you and you can't even leave neutral for them. How can you warn others about them?

I am a regular seller on ebay, recently they have suspended my account after listing several items the first time they were removed by ebay claiming trademark infringement. After a long and painful process of getting my item approved I re-listed the item and received an email from the Ebay's CEO stating that from now on sellers will be given a few days notice to fix any problems that may occur with a listing. As of today my entire account is suspended and all the work of getting my items approved were for nothing because I am suspended for the same reason. The item in question is a Real Gucci Purse I purchased from Ebay. So it was acceptable to sell it once but not again apparently. All of the other listings that were removed from ebay did not violate any policies but were removed anyway. close to $1000.00 in listings total.

I would like ebay to live up to its word and have a customer service department that can resolve issues not just read back whats on their computer screen. I would also like all of my listings put back with a disclaimer from ebay stating it was their fault for the removal of my listings and not me. Its hard enough as it is to make a good reputation for yourself as a seller to have Ebay itself tarnish my rep when I am not at fault.

I want to warn potential buyers of Movado watches, they are being scammed on ebay auction. They are just selling the fake watches. I paid a huge amount for a good healthy watch which was supposes to receive by me but in fact I received something else. We members are getting stolen from ignorant and unscupolpos sellers on ebay. I am already felt sick by seeing people bid good money on obvious fakes and otherwise suspicious auctions. I bid on Movado watch, my favorite, and felt great whole day I bid on this item. When I received, it was in really bad condtion. Its jewel has come out and one hand was bad screwed and do not agree to move on. Oh!..ebay said that their responsibility gets over once the item is shipped and so they cant help me in anyway. This is purely a scam scam scam! I hate to say that I waste my money on garbage.

i bought a set of victoria secret pajama for US$48.48 (include shipping to indonesia) from ebay seller (ID: brensco) on august 13, 2012
i have paid it via paypal, and i unfortunately haven't received the item until now
it's been more than 2 months and i found out that ebay only covers a purchase less than 45 days :(
i tried to contact the seller on Sept 8, 2012 and they said that the postal service (USPS) informed them that i should allow AT LEAST 8 weeks for delivery of a package to certain foreign countries due to increased security measures
so i decided not to worry and give them more weeks to wait for it
weeks passed i never got the item i bought, so i sent them another email on October 11, 2012
i got a reply telling me that they're on vacation and should be back on october 15, 2012
however, they never reply my email since then
i know that i should report for a dispute before 45 days
but in my defense, i've tried to contact the seller before then (like ebay suggested)
and the seller seemed to be sure it would be delivered,
they also provide a delivery service with tracking number (which i found out now was not helping at all)
so i've never guessed i would be scammed
i tried to contact both ebay & paypal about this issue minutes ago for a solution
i have all the correspondences on my inbox in case they need proves

I've been using ebay since 2001 and while being a buyer is great, especially when you're looking to score something cool for a cheap price. Unless you're looking for a really hard to find item, say something from your childhood. Then I would recommend sites like Amazon, GoHastings, etc. instead. As a seller on the other hand, let's just say that I have a few horror story's that I could tell you. One instance, while I was studying Graphic Design I opened up an ebay store and sold custom made t-shirts and hoodys. The primary color was Black, but I gave customers the option to pick from various colors. Well one day I had an order for one of my hoody's. So I made it. Packaged it. Mailed it and informed the customer it was on it's way and thanked them ever so much for their business. Only to get a very nasty and rude email a few days later saying they did not receive what they ordered. Apparently when they placed their order they requested the hoody in White. Yet when I brought up the invoice and even showed it to them, there was no mention anywhere that they wanted it in White and not the primary Black. After making numerous attempts to satisfy the customer. They were rude, insulted me, and filed a dispute against me over the whole ordeal. When I offered to replace them item with the White hoody, when all they had to do was send the "wrong" hoody back. Which they down right refused to do. Ebay and Paypal then shut down my store, and gave the customer a refund without even investigating(which they're supposed to do/even says so in their damn policy). I then presented Ebay and PayPal proof of the invoice from the customers order, that it in fact did not state anything about a "white hoody" they did nothing! It wasn't until I threatened them with legal action that they retracted the dispute, found in my favor and allowed me to once again do business. And that was just one instance. Many times I have had paypal with hold funds from me, because someone said they didn't get what they paid for. Only to have me fight with them(Paypal and Ebay), showing proof time and time again. Then they refund me the money they illegally with held, and find in my favor. Ebay is a rip off. They charge you 3x to use their services. They charge you to sell stuff(list items), they charge you when you sell an item, and since they own Paypal they charge you a third time to use that service. It's a monopoly and they will violate their own Terms & Service Agreement that you are sworn to uphold time and time again. If I had the money I would put Ebay out of business with competition. After all, why should Ebay make money off of something you bought with your own hard earned money? In the end F**K EBAY! 'Nuff said!

I used EBAY>COM web site to list an IPAD. I received emails from Ebay for listing, selling, invoicing, then payment received. The money never arrived in my paypal account. I called and was told if emails sent to my email account were not also in my Ebay messages list, they were spoofs. NONE of the messages were in my messages list. All were spoofs. therefore, Ebay has a totally compromised web site. One of the people I spoke to said spammers do that and Ebay can't do anything about it. So, because Ebay can't manage security on their website, I'm out $480. Thank you Ebay for the expensive lesson. This lady living on soc. Sec will not be trusting Ebay again

I am very unhappy with the high fees and MORE importantly NO SELLER SUPPORT EBAY! The micro-managing on the part of Ebay staff is ridiculous and the seller no longer has any kind of voice but the expectations are constantly raised on the sellers.
Have I been screwed by Ebay? Nope. No horrible experiences to relate. No hidden agenda. Just wishing the old Ebay (pre-2008) I knew would surface from the rubble.

I do NOT recommend selling to potential new sellers on Ebay. I cannot imagine starting as a seller in their horrible environment as I've been "almost" screwed by buyers by not realizing that Ebay did not have my best interests and had certain DEFAULT settings in my account set so that I could be screwed (and this is after having the same acct with them for over 10 years!) Run, do not walk away from Ebay.

I bought a jacket on ebay described as "brand new" but when I received it, it was old and worn, stained, and had deep scratches in the leather, it was ruined beyond repair and obviously not as the listing described. I had to open a claim with ebay to return it, and I received an email from ebay stating IN WRITING that all I had to do was return the item with a tracking number by a specific date and they would issue my refund within 48 hours of delivery to the seller. I returned the item with tracking confirmation well before the date, and have proof it was delivered. Never received a refund from ebay. I have called them numerous times, and now they are saying that I was supposed to get signature confirmation (even though they told me in writing all I needed was a tracking number) and since they dont have a signature they won't refund my money. I am out the $300 I paid, AND the jacket, so the dishonest seller gets my money and their product! Even though ebay advertises "Buyer Protection" guaranteed, they do not live up to that!

Ebay assist buyers in cheating sellers. This is my personal experience with selling on ebay. First one buyer bought my Sopranos $200 set for $80 and then requested a refund which ebay gave them and when I received the returned item it was a counterfeit copy and ebay customer service told me they couldnt do anything about it. Ebay also returned money to a buyer that complained that it smeeled like smoke and the buyer never returned the item. As well as buying off of ebay and never receiving the item. They also restricted my account and for the last two monthes I have been complaining ang they can't even figure out problems in their own system. I wish their was another site to sell on because I've lost more money then i've made.

I've been selling items on Ebay for well over a decade now. They have done a couple of good things over the time like getting commercial shipping rates, as well as no listing fees, even for 30-day buy-it-nows. However the final value fee (which now includes shipping!) and Paypal fees really eat into your potential profits. But, as if things aren't already bad, Ebay takes ANOTHER STEP DOWNWARD--ALLOWING ADS WITHING LISTING PAGES! You've read it right--I'm looking at a listing for a Game Boy Advance game and there's a GEICO ad, on one line, INSIDE THE LISTING! Aren't they already getting enough from their sky-high fees? I really wished that someone, ANYONE, could provide an alternative to Ebay. Seriously, every year, they just keep sucking more than the few good bones they throw in. Ugh!

Today we got an email response to a complaint we sent to Ebay's customer service. We told them we'd been asked to contact a certain department, but were disconnected via the Ebay agent (Chat) and couldn't find out how to contact that department. Subsequently, Ebay removed the chat feature from our Ebay Help pages. So we could only send them an email.

Not only did Ebay NOT help us with the issue, they mistakenly sent us (the buyers) the email intended for the seller. The email reassures the seller that Ebay has removed the buyer's comments to preserve the seller's positive ratings. However you feel about the Ebay buyers/sellers relationship, you ought to recognize that censoring negative reviews (that can be verified as accurate) is an obvious INvalidation of a review system. Besides having an anemic and untrustworthy review system, Ebay employs customer service agents who, at least some, won't respond to repeated attempts for help, purposely limit how you can contact them (removing the chat function & requiring you to email them and HOPE you get a reply), and may send an email reply TO THE WRONG PARTY/EMAIL ADDRESS.

Our family is done shopping on Ebay.

I've been a member of Ebay since 1999. A few months ago I sold a Autograph card on ebay. customer sends me message through EBAY saying he no longer wants the card. I ok'ed it. Later that week he gives me a negative feedback. Why, I still dont know. Now I have over 1100 positive feedbacks under 10 negatives. My seller performance has not moved in months and I'm limited to want I can sell on Ebay (14 items a month lol )for these months. OK he has -1 feedbacks and I have 1100 feedback and EBAY still took his side unbelievable. This is how they treat customers of over 10 years like I'm on punishment. Thanks for the Loyalty.

I cant believe it i search the web waste all day looking for a birthday presant for my son every time i find a jacket i like it puts me through to this is frustrating and out of order why should they use so many sites and i cant even register i tried befor they wanted me to have pay pal they toke two payments and i still wasnt registered then when i try again it says my information is incorrect i hate ebay ruined my day

I've been selling on ebay for years and this month I got hit with $12.25 in extra "fees" from the company. I called the customer service, yes I actually got through, and the ### on the phone would not listen to me. He just kept repeating some pre-written sentence that had nothing to do with what I was saying. I ALWAYS make sure not to sign up for the extra options and insertion fees. But the hit me with 2 months worth of bogus fees out of no where. I make sure at the very end before I post anything that it says "$.00" in fees. I guess ebay isn't happy enough with the 10% commission that they have to add in fake fees after you sell something. I am closing my account and NEVER using Ebay again.

I had the same experience, it seems EBAY transfers you to a call center in the Philippines where you are greeted by robotic customer service reps that constantly repeat what they had to say without listening to what I was stating. 50 minutes to resolve what could have been resolved in 5 minutes had the rep listened to what was being asked instead of being argumentative and repetitive in what she was saying. They are worse than the nastiest bill collectors and they have already been paid. The worst customer service experience I have ever gone through. Bring those jobs back to the U.S. where customer service is held at a higher standard!

Removal of items (large household furniture) from listing without prior notice - due to mis-interpretation of wording used to notify buyers that items were advertised elsewhere and if no bids were placed. Than I would remove that item from sale due to receiving an acceptable offer from a buyer through the other advertisements. An unprofessional approach to dealing with clients. This has caused considerable stress and increased costs in disposing of the items concerned, as they will now have to be transported and placed in storage. This will make selling them in the future much more difficult in trying to show potential clients items in storage.
Technology is great, but you still need to talk to another person to explain your situation and to come to a satisfactory resolution for all concerned. CUSTOMER SERVICE is paramount to maintaining repeat business. The www has an enormous client base, however if you continue to "piss" them all off - soon you will have no clients.

never even consider buying the last item somebody on ebay has to sell----cause that's when they'll rip you off, cause they have nothing to lose in getting bad marks from ebay.

i bought something from one seller with a 90 some percent good rating----this seller's rating now down to 50 something, all because the seller ran out of stuff to sell and decided, seemingly, to keep the money for the last items.

i didn't learn from this mistake; i bought something from somebody on ebay about 50 miles from me...no response yet; see if i get ripped off, since this is the last item this seller has for sale, and has been on ebay for sale for awhile.

and walmart visa and mastercard gift cards don't give refunds----don't let them or ebay/verizon con you otherwise.

Over the years I have purchased thousands of dollars worth of merchandise from eBay sellers. It goes without saying that there will be, at the very least a few of them that will get a negative for normal reasons. Such as forgetting to ship an item paid for immediately or never shipping it, selling me a used and worn item described as New In Box, or just flat out not answering the phone or email regarding my purchase.

The problem is……eBay hires buyers to purchase merchandise listed on eBay for the sole purpose of doling out retribution.

I received a negative from one of eBay’s behind the scenes buyers. eBay thinks they are God-like and feels free to punish whomever they decide needs to be taught a lesson. Anyway this buyer left me a negative before he got home to open the package so I contacted the idiot (get a real job) via the Feedback Withdraw Form but he refused a full refund and said I deserved a negative. He lied about the product which was brand new and perfect and he had not yet received the package so how could there be something wrong with an item he did not have yet?
I called eBay to try and resolve this because I was sick of the canned responses from their contact site. “We sorry can’t help.” or “What do you mean we don’t understand.” I left feedback for him warning all others of his lie. Well the eBay officials removed my feedback from his forum. Protecting their own might need to use him again. I have turned this incident over to an attorney that specializes in eBay lawsuits with all the correspondence, item tracking number receipt dates, his name, email, address, etc. Will sell on Craig’s List from now on.

L had over 20 (twenty) ads running on ebay with over 40 photos. When their time limit expired (30 days), l ran them a second time using the exact same photos. Nothing changed. L suddenly received an email from ebay stating that all my photos are "not the right size" and l must change all of them or my ads will not run again. Suddenly all of these 40 plus photos are not the "right size" after running for an extended period on their site? Lt would take me several hours to alter all the photos in all my ads. Are they complete idiots on ebay? They refused to run my ads again and after numerous calls and emails to them, they never contacted me to discuss this ridiculous situation. Ebay should be thankful for their sellers and not treat them like fools! Leaving ebay is no hardship for me. The truth is 98 percent of my sales comes from amazon and only 2 percent comes from ebay. Needless to say, spending hours altering my photos for ebay would be a complete waste of my time and energy. Lf they had any common sense they would try to keep their sellers and not drive them away.

Ever try to alert ebay of a shady seller or poor practice? Good Luck. I usually call on phone to be able to fully explain details in case they try to throw you some off the wall questions that would cause a great deal of back and forth emails... Once you make contact, you normally get some quick talking curry eater that could care less. They allow some sellers to hide or not disclose hidden fees. Car dealers in general. If any seller has a fee on top of a sale price - it should be spelled out - no surprises. But ebay allows car dealers free reign on such practices. Also if you have a general merchandise seller who advertises items that are bought on Buy It Now, then never delivered, then later refunded, ebay doesn't seem to mind either. Its a scam of using your money for a couple of weeks or so. At no interest... For sure, the quality and oversight are degrading daily, and they are becoming the new Craigslist of the World...

There is a forum I found on the internet that is free, and helps with Ebay, PayPal, business and the law. Just post any question, the experts will answer it if it has not already been answered!

The forum has a lot of expert advice on it. http://www.modeeworld.com/forums I found advice there about how to avoid EBAY suspensions, get past PayPal limitations, also lots of detailed help on creating your own business, getting past trademark violations, VERO and lots more. Plus general advice on how best to sell on EBAY, what sells the best, how to get the best price for your product, really everything related to EBAY and internet business.

Also advice about how EBAY really works and how PayPal really works. The inside scoop.

Beautiful forum. I was made a moderator of the forum and I love it!

http://www.modeeworld.com/forums

I, USE TO BUY ON EBAY BUT EVER SINCE I GOT ROBBED NOT SO LONG AGO I GAVE UP BUYING ON EBAY, I THINK EBAY DOES NOT CARE FOR THERE CUSTUMERS THEY ALLOW THERE SELLERS TO ROBB US.

They suspended me cuz someone allegedly hacked me and tried to look at or buy porn..huh?
Can't prove it wasn't me. And so what? I checked thee adult box when i signed up.

Plus i had a seller sell me an old-rotten- dog had lived on sweater , was supposed to be new or like new.

It stunk and was old and full of animal hair, i wrote the woman, so she bad mouthed me in feedback, calling me names and a liar and kept track of all my activities and kept saying rotten things about me to others... she was lying but tho i could prove it, ebay just kept allowing it and refused to remove her salanderous comments.