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4.2 3809 Reviews

eBay Complaints Summary

164 Resolved
717 Unresolved
Our verdict: With eBay's very poor resolution rate, careful consideration is needed. Research their service comprehensively, and read up on how they handle customer disputes. If you face issues, be prepared for potential challenges in obtaining resolutions and explore other service providers as backups.
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S
1:50 am EDT

eBay poor quality plans

This seller sells extremely poor photocopies of do-it-yourself plans, pulled from old magazines. And this seller's customer service is unbelievably poor. They curse buyers and call them bad names. If you choose to buy from them, there is a very good chance that your transaction will be an unpleasant one!
Here's a summary of the bad feedback they have received:
http://www.toolhaus.org/cgi-bin/negs?User=greatvintageplans&Dirn=Received+by

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1:58 pm EDT

eBay unfair business practices

Hello,

I am sorry for this intrusion . I sent you this with the hope
that there is some merit in it enough that perhaps you could look into it. I'm
not sure about any of the legality of it all but you are the expert. Let me explain.

I am just your average blue color working individual. I do not have a full time
job but make my living selling items on Ebay. I have been doing so for over 10
years. The income helps me support my family and every penny really helps.

Ebay charges fees to list your item and a final value fee based on what it sells
for. People pay me with a check or money order. Ebay offers a service called PAYPAl.
This is where buyers & sellers have their money transfered for an item sold
or bought. There are fees to use this service.I choose not to and will take payment
by mail. I figure since Ebay OWNS Paypal, I'd be paying them 2 sets of fees
for the same item and the bottom line profit is severely hampered. Especially when
an item sells for 5 dollars or less.

Just yesterday I received a message to sellers from Ebay. It announced that payment
for my personal items can no longer be paid for by personal check or money orders.
Now it had to be paid by credit card, OR (most important) through PAYPAL. So now
in what I thought was a FREE economy system we have here in this country, Ebay is
telling sellers and buyers how to get paid for their own personal items which takes
away my rights to do so.

This is supposed to take effect in late October.

It is my feeling that this is highly illegal. I say that because Ebay owns paypal
and this is a ploy for them to make more money. Somewhat like a conflict of interest.
This also must violate some commerce law somewhere on the legal books. I just have
no clue where to find it.

I'd like to sue them to stop or halt this and get some kind of court injunction.
I don't have the money or clout to do so. Unless there is something simple and
cost effective I could try. You being a high profile attorney are in a much better
position to do so. It will surely be something for CNN and many sellers and buyers
would be behind you on this.

Sure Ebay has more money than God and that is what I think they are banking on(no
pun intended) They figure no one will be able to come up against them and thus they
get what they want without a fight.

If there is any way for you to look into this, you will please hundreds of thousands
of Ebay buyers & sellers. It's tough enough to make a buck in todays economy.
So I think it's time that some of the larger companies who steam roller over
an individuals rights get held accountable for their actions.

Any encouraging words you have would be most appreciated.

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8:53 am EDT

eBay suspended for selling purses on ebay that I bought on ebay

I was suspended for 12 months even though I had over 100 sales transactions with 100% positive feedback. I sold coach purse's no fakes but further more-I bought every purse off ebay! I never had a customer tell me their bag was fake, I never sold a fake but I was suspended for selling the bags that I just bought off ebay - because they suspected they might be fake. I was suspended several times, each time I would ask "what did I do wrong?" they always give a very vague general reply "it could be fake" or it could be a "copy rights issue". Ok, that does not help me. They charge for listing the item they pulled and when they suspend you they pull all of your items and you still have to pay the fee. Then they will allow you back on about 1 week later, you list the same items they will sometimes let them sell or sometimes they will pull them again! And still charge you the second fee! This happen several times, the last time resulting in a 12 month suspension. I bought in bulk lots on ebay because thats what they said to do-buy in bulk-buy lots on ebay! Now I am stuck with probably 60 or more purses that I can't even sell fast enough. Between listing them, having them pulled, current stock, the bags that sold but I did not get to collect on because it looked like I was no longer a registered user, I have lost hundreds and hundreds of dollars! Not to mention the stress of it all. I would really like to do something about it but don't even know where to begin. Any ideas?

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Emma Bryant
, US
May 27, 2017 9:15 pm EDT

eBay Raped Me And Threw Me In A Ditch

eBay has literally raped me and left me in a ditch. That is how it feels when they shut down your account out of a whim with no logical explanation. Out of nowhere, you are hit with a limitation. No explanation, no chance to appeal?

What gives eBay? Been a member for over 5 years and rarely had any instances of a chargeback or dispute, but yet you limited my account? How am I supposed to receive payments? How am I supposed to keep the business alive?

You can't because these people do not care whether your business is at the brink of collapse. They will just rape you repeatedly with no protection and throw you on the side of the road.

Horrible. I had to use Auction Essistance to help me set up a new business account and start accepting payments again.

If you are in the gutter and looking to get some remedy to a similar situation you are in. It would be advise to look up eBay incognito. The guide can walk you through on setting up a whole new entity and start selling again.

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George Ricards
, US
Apr 07, 2017 2:22 pm EDT

eBay doesn't care about the seller anymore. All they care about is taking your money and throwing you to the curb. They won't even bother helping you try to get your account appealed.

I had to hire Auction Essistance to help me get back on.

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AuctionEssistance
, US
Jul 11, 2015 10:47 pm EDT

Several of our clients also got suspended for reasons they do not understand. However, here is a list of reasons that can get you suspended without a doubt: http://auctionessistance.com/ebay-suspension/

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Notgoing4it
Mese, US
May 08, 2010 11:31 am EDT
Verified customer This comment was posted by a verified customer. Learn more

You probably got reported by your competition and the 'gang reporters' on the ebay 'shoes, purses and fashion accessories' board. They spend all of their time using that board to eliminate the competition so they can monopolize the ebay handbag business.

They have had hundreds of handbag sellers suspended and are actually selling fakes themselves!

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JoJoKinkaid
Beverly Hills, US
Apr 24, 2009 2:07 am EDT

There is a forum I found on the internet that is free, and helps with Ebay, PayPal, business and the law. Just post any question, the experts will answer it if it has not already been answered!

The forum has a lot of expert advice on it. http://www.modeeworld.com/forums I found advice there about how to avoid EBAY suspensions, get past PayPal limitations, also lots of detailed help on creating your own business, getting past trademark violations, VERO and lots more. Plus general advice on how best to sell on EBAY, what sells the best, how to get the best price for your product, really everything related to EBAY and internet business.

Also advice about how EBAY really works and how PayPal really works. The inside scoop.

Beautiful forum. I was made a moderator of the forum and I love it!

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Chris Hatton
Homewood, US
Feb 01, 2009 1:51 pm EST

I bought a book signed by Obama and a glove signed by Muhammad Ali. The glove was purchased over a year ago. The book was purchased a week before I relisted it. The book had passed PSA Quick Opinion (an Ebay and PSA SCAM!).
I listed both items and was suspended forever! I had several items listed and had an invoice outstanding to Ebay for the listing fees for items they closed out on me! They froze my PayPal account and took the funds out for the listing fees! During this whole thing I had sold a book to www.flatsigned.com on Ebay. He was refunded the money and STILL HAS THE BOOK!

Ebay is NOT the auction site to sell or buy on! There are several other sites that are much better and fair and honest. In the end Ebay will take FULL advantage of you! Avoid Ebay and you will avoid frustration being conned out of your money!

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Danielle
,
Dec 01, 2008 6:28 pm EST

I was selling girls clothing, no top designer items and they did me the same way, they will not answer my emails, 100% feedback

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Melo
,
Sep 11, 2008 7:22 pm EDT

I had the same problem they suspended me for 3 months (tying up $8000) because I was selling iPhones and they wanted to know where I was getting the iphones from... Keep in mind in the pictures I always showed the iphones + receipts I was buying the phones directly from Apple store with the Paypal credit card! They are just a bunch of idiots with nothing better to do lacking common sense.

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2:39 pm EDT
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eBay bad service

E-Bay versendet bei Auktionen die ohne ein Angebot enden unaufgefordert ein Angebot zur kostenlosen Wiedereinstellung des nicht verkauften Artikels. Es empfiehlt sich dringend das Kleingedruckte zu lesen! Die kostenlose Wiedereinstellung gilt nur dann, wenn die zweite Auktion ein Gebot zum Mindestpreis ergibt. Wird der Artikel erneut nicht verkauft, so bezahlt man zum zweiten Mal die Auktionsgebuehr.

Der Begriff "kostenlos" ist daher irrefuehrend denn

Wird der Artikel erneut nicht verkauft, so zahlt man zum zweiten Mal die Angebotsgebuehr.

Wird der Artikel aber verkauft, so ist dann selbsverstaendlich die Angebotsprovision faellig.

Was bitte schoen ist daran denn kostenlos?

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6:16 am EDT
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eBay I do not recommend that you deal with this seller.

The following is a review and summary of my experiences purchasing from Ebay Seller Tarasevich5gsh - aka Kingston Traders of West Kingston, Rhode Island.

I purchased a piece of Roseville pottery from this Seller that was descibed as follows in his listing: "A 10 1/2" tall Roseville art pottery ewer that is signed on the bottom Roseville USA 20-10. the only fault I can find with this piece is a pinhead speck of glaze missing at the very tip of the spout. Otherwise in good condition, no chips or cracks."

When the item arrived, I discovered that this description was grossly inaccurate. What was described in the listing as a "pinhead speck of glaze missing" was actually a significant chip into the actual ceramic and which was far larger than a pinhead in size.

Even more distressing to me was the fact that there were gobs of what looks like construction adhesive in several areas of the ewer and also several scrapes in which the glazing is missing.

When I called the Seller about these defects, he expressed no surprise whatsoever, and did not deny that these defects existed. His repsonse was that I should try to remove the adhesive with "GOOP" and that the scratches on the ewer were not undesirable as they showed that the Roseville pottery was an authentic antique and not a counterfeit reproduction.

I informed the Seller that I would not try to remove the adhesive as I was concerned that any attempt to do this could result in damage to the piece of pottery.

I also told the Seller that I would not have bid on this piece of pottery if the Ebay listing had been accurate and had mentioned the above defects.

The Seller refused to refund my purchase price and has instead insisted that he does not sell items "on approval", that his listing was "exactly accurate", and that I was "nitpicking".

I have photos of the the above damage and defects. Should anyone wish to see them and decide for themselves whether the listing was accurate or whether it was deceptive and significantly at odds with the item's actual condition, please contact me and I will email them to you.

I do not recommend that you deal with this Seller.

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12:43 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

eBay - ebay scams sellers & buyers

The Ebay Company scams sellers more than sellers scam buyers. I am fortunate that I caught this early on. Ebay was not listing items that I paid to have listed. Could not find certain items at all. Ebay would not resolve the issue and completely ignored me. My 7 day auctions were never shown to the public at all yet I had to pay for them. Also, I had...

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9:07 am EDT
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eBay new feedback system sucks

eBay's new feedback system totally sucks. this give buyers all the willpower to destroy someone's positive feedback that they work so hard on getting. i had a buyer (edsbonebed) win an auction and then decide he didn't want it. he emailed me with a question about the item. I then answered his question and posted it in my item description for others to read as well.

After the auction ended, i sent him his invoice. he emailed saying that since the frame was new and not antique, he decided that he didn't want it and forgot to cancel his sniping bid and that he would not be purchasing the item. since i am the seller, i could only leave positive feedback for him, but i spoke my mind on it.

He, in turn, left me negative feedback saying that i had deceived him. i did not deceive him in any way whatsoever. he then follows up on his feedback that i have him confused with someone else. highly doubtful. i emailed ebay to try to remove his negative feedback, but i doubt it does me any good.

This new feedback system does nothing good for the seller. i saw nothing wrong with the old way.

I am just about ready to quit selling on ebay.

He is fairly new to ebay and i've been on there for 4 years. people like him should not be allowed to leave feedback at all.

He is the one who entered into a legal binding contract and then decided he didn't want the item. but, of course, I can't leave negative feedback for him.

He is such a liar.

I am still trying to get ebay to remove his negative feedback.

I have filed an unpaid item dispute and he still didn't pay, so at least i gave him an unpaid item strike, til ebay decides to remove it since he is a buyer.

I don't know what is wrong with ebay these days. i use to love selling on ebay and now i'm trying to figure out where else to go.

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Matt
,
Aug 11, 2008 7:36 pm EDT

Not only does the new feedback method suck for the seller, but there is no support for the seller. They say that the reason that they changed the feedback is so that buyers can leave true feedback and not fear a seller's retaliation. The problem with it is that a buyer can do anything and not have to worry about getting hammered for it. I sold a broken plasma HDTV for $5.50 US with shipping of $125.00 US due to the size and weight of the item. I stated in my description that it was broken and was selling it for parts or repair. I also stated that I would not be held responsible for damage during shipping because it was already broken. The buyer paid after 2 weeks of emailing and waiting, then after 2 more weeks I recieved the TV back from UPS. The buyer had refused the package due to damage during shipping (tracking showed everything). He then filed a complaint with Paypal stating that he never received the item and was demanding a refund. I followed up with all the purchase and tracking information to show that he did in fact receive the item and refused it. After repeated requests from Paypal to refund his money, I fanally got through to someone at paypal to find out what I could do about this. The Rep. at Paypal told me that since he refused the item then he does not physically have the item in possesion and is due a full refund. I explained to her thet the sale contract through Ebay stated that I was not responsible for damage during shipping and she told me that IT DID NOT MATTER. Once a buyer files a complaint with Paypal, all pervious contracts are null and void. I asked her "I could buy over a Million dollars worth of merchandice from $.01 to $20, 000.00 or more and as long as I refuse the item I am due a full refund?" She told me YES, as long as you do not take possesion of the item, you are due a full refund. I asked her, "On what planet does that make any sence?" I also told her that this was the third item I had ever sold on Ebay and that I may sell again, but I will guarantee her that I would never deal with Paypal in a sale again. I am tired of sites that cater to buyers. When will ther be someone who will back up the seller. Ebay and Paypal, great idea, poor service.

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Matt
,
Aug 11, 2008 7:35 pm EDT

Not only does the new feedback method suck for the buyer, but there is no support for the buyer. They say that the reason that they changed the feedback is so that buyers can leave true feedback and not fear a seller's retaliation. The problem with it is that a buyer can do anything and not have to worry about getting hammered for it. I sold a broken plasma HDTV for $5.50 US with shipping of $125.00 US due to the size and weight of the item. I stated in my description that it was broken and was selling it for parts or repair. I also stated that I would not be held responsible for damage during shipping because it was already broken. The buyer paid after 2 weeks of emailing and waiting, then after 2 more weeks I recieved the TV back from UPS. The buyer had refused the package due to damage during shipping (tracking showed everything). He then filed a complaint with Paypal stating that he never received the item and was demanding a refund. I followed up with all the purchase and tracking information to show that he did in fact receive the item and refused it. After repeated requests from Paypal to refund his money, I fanally got through to someone at paypal to find out what I could do about this. The Rep. at Paypal told me that since he refused the item then he does not physically have the item in possesion and is due a full refund. I explained to her thet the sale contract through Ebay stated that I was not responsible for damage during shipping and she told me that IT DID NOT MATTER. Once a buyer files a complaint with Paypal, all pervious contracts are null and void. I asked her "I could buy over a Million dollars worth of merchandice from $.01 to $20, 000.00 or more and as long as I refuse the item I am due a full refund?" She told me YES, as long as you do not take possesion of the item, you are due a full refund. I asked her, "On what planet does that make any sence?" I also told her that this was the third item I had ever sold on Ebay and that I may sell again, but I will guarantee her that I would never deal with Paypal in a sale again. I am tired of sites that cater to buyers. When will ther be someone who will back up the seller. Ebay and Paypal, great idea, poor service.

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3:22 am EDT
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eBay aid and abet shill bidding

eBay introduces absolute anonymity for (shill) bidders. In Australia, the UK, Ireland and the Philippines, eBay has obscured auction bidding to the point that genuine bidders have got absolutely no chance of detecting and thereby protecting themselves from “shill” bidding (a criminal offense in most civilized countries) by unethical vendors.

Notwithstanding eBay’s statements to the contrary, this application of absolute anonymity (ie, Bidder 1, Bidder 2, etc) by eBay on these sites serves absolutely no purpose other than to deceive consumers by making even any otherwise blatantly obvious shill bidding undetectable; and the same criticism has always been applicable to eBay’s other shill bidders’ facility, “User ID kept private”.

My concern then is not so much with the effectively bidder-specific anonymity (“a***b (n)”) now in use in the US and elsewhere (and which still allows genuine bidders some opportunity to watch for suspicious patterns of bidding on a seller's other auctions) but with the absolute anonymity (“Bidder N”) in use in Australia, the UK, Ireland and the Philippines.

Again, notwithstanding eBay’s various pronouncements about shill bidding being banned on eBay, eBay is now, on these sites, effectively (and now knowingly) “aiding and abetting” such shill bidders to defraud consumers...

For those of you with a longer attention span, a lengthy critical analysis of this matter appears at:
http://www.auctionbytes.com/forum/phpBB/viewtopic.php?p=6498345#6498345. I apologize in advance for the length of this linked “rant”. Needless to say eBay would not tolerate it on their discussion forums and I have spent time on eBay’s “naughty chair” for posting links to it.

If you are an unethical shill-bidding seller or a buyer who is not concerned that on the above-mentioned national sites eBay is effectively “aiding and abetting” such shill-bidding sellers to cheat you, read no further.

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Update by PhilipCohen
Jun 01, 2009 9:44 am EDT

Shill Bidding on eBay: A Case Study
For anyone interested, a detailed case study of a classic, blatant shill bidder on eBay, and a comment on eBay’s attitude thereto, at http://www.auctionbytes.com/forum/phpBB/viewtopic.php?t=24033

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Tom
,
Dec 02, 2008 4:43 am EST

Yes this is a tactic by eBay to maximise the amount of fees they collect. Higher priced auctions = more fees. If the auctions were ended due to shill bidding, they would be losing out on fee revenue.

I don't use eBay anymore.

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12:58 am EDT
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eBay not for me any more

Ebay is a scam, they suspended my account saying that my account was linked to another suspended user.

I set an Ebay account to help support my terminally ill wife and here bills. I take care of her full time and can not work.

Not only did they suspend my account, but they also to our lively hood. The only income we had besides my wife’s low SSI.

I had a 100% positive feed back, plus mant repeat buyers.

I would love to start a class action. I aready file a complaint with the attorney general office.

I also had a credit of $18.00. Still have not got that back.

If you are a Power Seller, then Ebay will grant you the world, but if you are a small time business like me you get nothing but hardship.

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TiredofEbay
Whittier, US
Jan 10, 2012 6:03 am EST

My account just got permanently suspended. Three months ago, they sent me a email stating my grade for sending merchandise was not up to their standards. The maximum you could have was 3, and they state I had a 4. So I called them and they said just send items quickly and it should be removed. For the next two months, I mailed items with about a 48 hour delivery time from receipt of money, and maybe 15% within 3 days. Each month when I contacted them, they said yes you improved and it should be removed. Then each time within a couple of days, I get an email stating my account rating got worse! Two months later, I called to ask again, was told my rating was up to a 6?, prior month was a 4, and even feedback was positive and shipped everything within 3 days. Reps. kept saying they don't understand why it keeps going up. The following day, I received another email that my rating went up to 7 now! The day I called them it was a 6! Everytime I called to inquire its like they retaliate. Then told to contact the resolve center and did, and explain. The following day, I received an email that I am not PERMANENTLY removed from Ebay! I am going to call again.. but it appears to a retaliatory system. Someone keeps raising my score each month for no reason, and not one negative comment! Now where do I sell! So sick of them on top of them withholding my money until delivery and not paying interest! Isn't that against the law!?

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Louisburg2007
Upper Marlboro, US
Dec 10, 2011 11:59 pm EST

I too was suspended from ebay after selling on their site for 9-years. They claimed my selling rating was not up to their standards after all these years at 95.4. They really don't care about their SELLERS once they use us for their EXPENSIVE FEES over the years. So everyone out there thinking about selling on ebay, DON'T DO IT. They are getting very COCKY and WAY OVERBOARD with their STUPID RULES and REGULATIONS. Like someone said above in their complaint, "ebay will be a thing of the PAST SOON for treating their SELLERS and BUYERS like crap". We all NEED to STOP BUYING & SELLING on this EBAY site. We NEED to HELP SUPPORT other Newer site such as EBID or AUCTION.COM grow and WIPE-OUT ebay SLOWLY!

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cheesedatebay
lexington, US
May 08, 2011 3:41 am EDT

to donaldree
my account was suspeneded also cause it was linked to an account I had like 3 years ago which i forgot all about
they suspenede my used id that was a powerseller, high rated, making them about 500 in fees a month.the funny thing is I sold last year and the year before without this being an issue and then Bamm oh you now need to pay that passed due balance on your old account ok but y know and they cant produce details of fees, they are unsurpassed as far as traffic and easy place to sell but customer service hassle with cust support on stupid issues like selling limits which they restricted to a pre determined based on past history, why would someone want to limit your selling they are totally wacked overthere, what to do

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Jessy:(
Estes Park, US
Mar 21, 2010 11:43 am EDT

First off all of you complaining are not telling the full story. Your listing can be removed for just being in the wrong category! Why do you not try to work this out with PayPal and eBay? Everyone has a boo hoo story but it can be fixed if you are not lazy and make a phone call and be nice to the representatives that you talk to cause they did not do this to you. The most common complaints all have to do with people like all of you who do not fully read the user agreement! Also for the last comment take a look at stocks and business profiles before you enlighten us with your knowledge about a large companies financials. What you said is laughable. Do you know that 75% of the time when you are selling jewelry or phones on Amazon that the transaction is fraudulent. Please check your info, without checking your info beforehand you have the tendency to sound like an idiot.

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bamargeracom
Levitttown, US
Aug 07, 2009 3:51 pm EDT

I signed up to ebay about a month ago, and was subject to and experienced the Ebay/Paypal Monopoly first hand. I did not want to use Paypal to accept payments as I already have my own merchant account with First Data and they are half the price of Paypal. When listing my first item, I scrolled to the part where it asked how I would like to be paid. I un-checked Paypal, and checked credit card. On the next screen it said that in order to accept credit cards I had to fax a copy of my merchant account invoice to them to prove to them that I can support this method of payment. I faxed them the necessary documents, and the games began. 2 days went by and no message from them about what was going on. Then I called them and was asked why I did not want to use paypal, and that it is the preferred payment of ebay. I explained to them my situation, and they said they would look into the situation, and they would get back to my via email. I waited another 2 days, and nothing. I called them again, and they brought me to the listing page, and they walked me through and told me to click Paypal for payments accepted, and I told them I did not want to accept Paypal, and they were dumbfounded and did not know what to do. They knew nothing about how to integrate my merchant account. They told me I have to wait for T&S to contact me. The next morning I called them again, and was once again told to just use Paypal and recieved a pitch on how they were safe and secure. I asked to speak to a manager, and they told me the manager was not available. I then called again and they finally got to the bottom of things. I listed a couple of items, and after the first one ended, the buyer told me there was no way for him to pay. I called ebay again and they told me there was a "Pay Now" button in the email that was automatically sent to them after the auction ended. The buyer told me there was nothing there. I got this same response from every winning bidder that day. I called ebay and they once again told me that I should accept Paypal for payments until they get the situation fixed. I told them I would not pay for the listing fees so far and they told me I have to pay them, and that it is like listing an ad in the paper and the listing fees are non-refundable. The next day they told me that they fixed the problem, and then I listed a couple items, and everything seemed to be good, until the first auction was down to the last minute. The account was blocked by Paypal, and I was informed that they needed more information on my Paypal account in order for the account suspension to be lifted. I called ebay and they told me the block was from Paypal. I called Paypal and they asked for my SS# and receipts for the items I was selling. I told them I never opened a Paypal account, and they told me regardless, they would still need the information in order to lift the suspension, and until then, the account would remain blocked. I called Ebay and they told me there was in fact a Paypal account linked to my ebay account and that there was nothing they could do. Now, I NEVER opened a Paypal account nor did I link it to my ebay account. To me, this is yet another shady desperate attempt by Ebay to force new members that do not know any better to use Paypal to accept Paypal so they can make money from every angle. When I call them and tell them this whole scenario, they ask me if there is anything they can help me with, otherwise the phone call will be disconnected. They no longer respond to my email regarding this and they told me that if I keep contacting them through ebay live chat that they would bring up charges for Harassment. What a way to run a company. I also notice that when you post ANY negative comments about ebay that are valid in the ebay forums, the comments are removed and you are banned from posting in their forums. They are trying to cover up anything negative about their company, but truth be told..., check out Ebay and Paypal on the Better Business Bureau and see all the complaints they have since January. There are well over 10, 000 of them. Ebay soon will be a thing of the past and they will continue to lose thousands of members a week to Amazon, just like me.

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rdclaw2000
Salisbury, US
Jan 27, 2009 10:11 pm EST
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wrong shipping address
trrytoony (218 ) View Listings | Report Jan-11-09 09:00 PST
ebay checkout changed my shipping address to another state.mean while i started getting emails from another angry ebayer claiming i stole his property, unrelated.paypals keven, claims somebody on my end changed my paypal shipping address while i was logged in.bs.then why are the ebay invoices changed too?not to mention ebays new checkout, has a link to direct you back to ebay, right?well, you get redirected but are still logged in to paypal for up to 10 minutes!WTF?they missed that one, never had time to cover it up.so i looked around the net, ebay and paypal admitted this happens, why don't they just pay me my money back instead of trying to cover it up?this is the kind of bs that is going to get the banking industry involved.we all have to file with consumer affairs.
this will stop them from bleeding sums of money from us and leaving us out to dry.i honestly though i was hacked, took out a police report on the man in another state.paypal never banked on my internet skills, i found the man and contacted him.my state would have extradited him, and was didn't do anything.i explained all this to my bank, they will get my money back and help me file with the federal gov, in an effort we should all make to force paypal to be regulated as the bank they are and stop defrauding us!
6 replies Date posted Reply #
trrytoony (218 ) View Listings | Report Jan-11-09 09:02 PST 1 of 6
http://www.auctionbytes.com/cab/abn/y07/m09/i11/s02:Story
PayPal Glitch Sends eBay Packages to Wrong Buyers
By Ina Steiner
AuctionBytes.com
September 11, 2007
AddThis Social Bookmark Button

A spokesperson has confirmed that a "PayPal database issue" has caused a problem in a small percentage of eBay transactions that mixes up ship-to addresses. A few reports began surfacing late last week that eBay sellers were sending packages to the wrong users due to an apparent glitch. PowerSeller Evan Prytherch said he bought a toner cartridge from another eBay seller using Buy It Now and using eBay's PayPal payment service. He said he was surprised to receive a call from a person he had formerly sold something to who had received his package in error. "It's a potentially very, very serious PayPal issue with a lot of very nasty ramifications, " Prytherch said, adding that he wouldn't have believed if it had not just happened to him.

PayPal spokesperson Sara Gorman said the shipping team has been working on the problem over the last day or so. She said there would be no announcement made to the eBay System Announcement board because it affected such a small percentage of sellers. "We are going to work with the affected users individually." Gorman was referring to users who contacted PayPal or posted on the PayPal board. She could not say whether PayPal would actually send an email to every user affected by the problem.

One buyer affected was Ann Farmer, who had filed a class-action lawsuit against eBay in April (http://www.auctionbytes.com/cab/abn/y07/m05/i04/s02). She told AuctionBytes late last week that her daughter had received packages at her home in another town that were supposed to go to Farmer. And when she subsequently tried to pay for several additional eBay purchases, her daughter's address showed as the ship-to address, and she was unable to change it.

On September 3rd, a user posting on eBay's PayPal discussion board under the User ID mad_monkey_inc wrote, "Was going through my recent payment transactions and noticed that the last 4 had a ship to address that was not mine. The weirdest part is that the new address is confirmed. I have talked to Paypal service center and they are currently working on the problem, but they claimed the new address was being forwarded to them by ebay." Another user responded to the thread citing the same problem (http://forums.ebay.com/db2/thread.jspa?threadID=1000553683).

When asked if there was a pattern to the glitch, Gorman said she did not know. PayPal is focused on getting the issue fixed, she said.

Asked whether sellers who might take a hit in their Feedback ratings could get resulting neutrals and negatives removed, Gorman said PayPal would work with eBay on that and "do whatever we can to work with users individually."

Update 9/11/07: See an update on eBay's Chatter blog.
http://www.ebaychatter.com/the_chatter/2007/09/paypal-ship-to-.html

trrytoony (218 ) View Listings | Report Jan-11-09 14:24 PST 2 of 6
ebay has even added a link to address the problem back in july.i was never notified, anyone else heard of this link.paypal had to know about it, here is the page to report that issue, and it is going world wide web:
http://cgi1.ebay.com/ws/eBayISAPI.dll?SiteMessageDetail&category=5&threadId=392#392

trrytoony (218 ) View Listings | Report Jan-25-09 16:21 PST 3 of 6
well, i lost all three of my claims, despite overwhelming proof there is a billing/invoice problem.my bank will recover my money, and i will file more complaints into paypal.
paypal is a bank, and must be regulated as such, period.in time, they will get what they deserve, and justice will prevail, charges will be filed, and a multitude of claims will be settled.paypal will have to close in the end, then we can begin to use other, regulated payment options again.
bank of america's legal dept.seemed very interested in my claim, possibly due to my diligence in proving my case.perhaps they will take paypal from ebay when the ball drops!
it will happen, always does, many money drunk arrogant people are repeating the mistakes of the great depression, and paypal will be held to bear.

trrytoony (218 ) View Listings | Report Jan-27-09 12:51 PST 4 of 6
here is what ebay sent me when i inquired about ebay changing my shipping address on their invoice, talk about passing the buck, " Dear Terry,

Thank you for writing eBay in regard to our concern.

I understand your concern and would like to inform you that while eBay
is affiliated with PayPal, we are two separate entities. Although eBay
has acquired PayPal, we at eBay have no access to your PayPal account
which is why I am forwarding your email directly to a PayPal
representative who will quickly and efficiently look into the matter.
We do this to ensure the security of your PayPal account information.

To help you as quickly as possible, I went ahead and forwarded your
message directly to a PayPal representative.

For future reference, we can help you even faster if you contact PayPal
Customer Service directly with your PayPal questions. You can reach them
by logging into your PayPal account and then sending a secure email from
this page:

http://www.paypal.com/us/cgi-bin/helpscr?cmd=_help&t=escalateTab "

trrytoony (218 ) View Listings | Report Jan-27-09 12:55 PST 5 of 6
now, mark my words, paypal will send me an email stating contact ebay.no matter, if you pay using a credit card or bank visa, like i do, you can get your money back.fraud is fraud.that is why paypal gives you all kind of chances to "not" use your other payment methods, because it takes it out of their hands.in other words, when it is your random turn to get defrauded by them, you can file with your bank and get your money back, paypal loses that money and a few fees too!

trrytoony (218 ) View Listings | Report Jan-27-09 19:59 PST 6 of 6
got a message from paypal, the email ebay forwarded to me wa rejected, same email address i had been corresponding to paypal with.ebay claims it has no access to paypal, well, on the phone paypal accessed my ebay account.call them with a problem and see.and ebay live accessed my accounts.seems like a deliberate case of hiding the truth.but, no matter which group i talk to, they tell me to contact the buyer, or the seller.
this is an attempt to pit us against each other, to blame each other until we burn out.it is like, johnny threw the stone that broke the window, then points at the other guys and says he didn't do it.

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Nicky
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Sep 16, 2008 5:02 pm EDT

I cannot tell you how many times I have heard about this happening.
The truth is, ebaY is falling. They are trying to do whatever they can to get their head above water, so they suspend accounts on users they think might cause trouble. In addition to that, they are hiking up their fees, and they make it nearly impossible to find out what you are really paying them once all is said and done.
I feel your pain as your sales were apart of your income and really meaning something to you.
I caught wind of a company opening on Nov 1st '08... 4sale4now.com They are an e-commerce company setting out to revolutionize online selling and buying. There is no auction, no bidding, but their process works. Having the inside scoop I know they have a list of sellers, manufactuers and former power sellers alike who are lined up to upload their products in October to have them ready for sale on their giant kick off on Nov. 1.
Let me know if you are interested and I can provide you with more information. This could be your perfect solution to start selling again and getting some income in to take care of your wife, and its really risk free. No one can afford to take a gamble these days!

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Anna
,
Aug 15, 2008 2:18 am EDT

I am now a single mum after my husband left our 18 year marriage. We have a 9 year old son with a Chronic Medical Condition which requires me to work from home to take care of him. I had worked out of home for 20 years prior to this. My Income is very minimal and the fact that my ex-husband left us with a Mortgage, Car loan and full cost of running the family home as well as emptied all bank accounts, I need every scent that I earn from my registered part-time business. I started selling on ebay about a year ago. I have 100% positive feedback with a 5 star rating and only operate in a professional manner. All of a sudden I started to notice that my listings were being cancelled and an email from ebay stating that due to trust & safety issues restictions had been put on my account. I first emailed ebay and I got an email that said due to trust & safety... please contact us in 90 days and we will review your account then. I then contacted live support and they said you need to contact trust & safety and they will be able to explain why this has happened as live support do not have access to this information. I then emailed trust & safety again politely asking for a reason why this has happened and guess what I got the same guy with the same message- no explanation at all. I then went back to live support and they said the same cant help. I have lost over $500 a month in sales since they did this. IS EBAY GOING TO PAY MY MORTGAGE & BILLS SO THAT MY SON & I DONT END UP ON THE STREET. I OPERATE A LEGITIMATE BUSINESS AND I AM TOTALLY DISGUSTED WITH THEM OVER THIS. I have since started my own website and have kept the ebay store going to see what happens when the 90 days are up.
I then had to contact customer support after a purchase that I made. The seller advertised clothing in one listing but with diff sizes available. I won, paid straight away and sent a message to the seller for my size. 2 days later the clothing arrived in x-large but I had requested medium. When I contacted this seller she said we did not hear from you so if that happens we feel that we can send any size? They were quick to send though in 2 days. I contacted ebay and they said that they had not violated any ebay rules so I had to pay for the postage again as I had to return the item for the correct size. Guess What? She sent me the right size but this time the wrong colour. Buy this time it was one month since the clothing was purchased. When I contacted the seller she said I dont have one in the colour that you bid on so I thought this colour would be nice for you! If you try on I am sure you will like. I was furious and had a look in her store and guess what she had a listing with the colour that I had originally paid for. When I contacted her back her reply was - to be frank I dont want the extra postage expense so accept this colour please. Ebay still said that she had not broken any listing violations. I ended up with clothing that I did not want and she got away with it... With my business, I have done nothing wrong and as mentioned 100% positive feedback and yet they restict my account. Why is ebay letting these unprofessional sellers get away with murder and yet the legimate ones are being penalised for no reason. To this day I still dont know why my listings have been affected, I have not changed anthing for over a year now... This is bad business and ebay will suffer in the end...

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Andrew
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Jul 24, 2008 8:20 pm EDT

This is in response to Bianca's post. Ebay has not and will not respond to my emails. The department that canceled my listing does not communicate with the customers via phone, only by email. Yes, I've tried to contact them. Ebay just doesn't care.

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Andrew
,
Jul 24, 2008 8:17 pm EDT

I've also had a very negative experience with ebay. Unfortunately, I am still an ebay member.
Ebay really has poor customer service. Here are some examples that I had to deal with:

1. Ebay gave me an unpaid item strike because the seller claimed that I never paid. I had paid. The seller never sent the item. He refunded the money and then filed an unpaid item dispute. I had responded to the dispute with what had happened. What did Ebay do? They totally ignored my reply. They still gave me an unpaid item strike.

2. Ebay cancelled 2 of my listings. They sent me an email claiming that I had violated their listing policy. The 1st email did not clearly explain what I did wrong. It only gave links to their policies and some vague examples of why a listing could be canceled by ebay. When Ebay cancelled my 2nd listing, it stated that I had included information in the listing that was misleading.
I did a search for the same information that was in my listing in Video Games category and I came up with 500+ results.

Ebay's business practices are unfair. I was singled out for some reason. I don't know why.

Yes, I am definitely interested in class action lawsuit against ebay.

Andrew
P.S. Please let me know how to contact the Attorney General. Thanks.

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eBay ioffer is better than ebay

In fact, there is no other website that is worse than ebay!

At least they treat people like human beings, unlike ebay, who don't care about people. Period.

ebay is changing it's business model and eliminating all smaller sellers in favour of pre-selected, ebay-approved, super-sellers.

There is a great essay out by Rick Bilderberg, explaining how ebay is randomly suspending sellers, and, of course, keeping the positive seller's fees, which is a crime. Period.

It can be freely downloaded at the Internet Archive:

http://www.archive.org/details/ebay666

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nunya
, US
Feb 14, 2009 2:38 pm EST

you should search ioffer on this site and see the complaints!..hope this helps you out...only trying to be helpful and letting you know..

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oasisxo
Brockport, US
Feb 05, 2009 5:48 am EST

Thank you for posting the link to Rick Bilderbergs' essay:

http://www.archive.org/details/ebay666

Highly informative and right to the point. Anyone that has used (or has been abused by) eBay/PayPal in the past, or is planning on doing any type of business with them in the future, I would highly recommend going to the above link to read Mr. Bilderbergs' work.

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eBay overcharged for sale

I put my car up for sale. It was in bad shape so was being sold 'as is'. I sold the car for $200. Then ebay had the effrontery to charge me about $40., which I expected and another $90. for...who knows what. Of course my complaint landed on deaf ears. My argument that the car only sold for $200. did not seem to warrant a reply...bottom line, I got about $60. for the car. NEVER AGAIN!...It did not seem to cut any ice with them that their charge was unreasonable. As long as they got their blood money, that's all that counted.

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eBay I paid and never got anything

I order A gown dress on EBay and I paid with a money order so I received a message that I was going to received the item with in 3 days so I waited and never got anything so I had all the information of that person I send him a message he said that I should be receiving it .

I called his cell and he said that he never received any money order. I try to cancel the money order and he had already cashed the check. I made so many complains to Ebay that I never got anything back the gown or my money. I am so pissed off I have all that guys information.

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Peter
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Aug 28, 2008 10:38 am EDT

Same here!

I won an item on eBay I paid with PayPal, but didn't receive anything. Because I filed the complain more than 60 days after the bid I couldn't event leave a negative feedback for the seller!

Very frustrated! Very bad and unfair system!

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8:35 am EDT

eBay Failure to deliver

Was contacted by Mr Anton Simson, Lures Master Co. Ltd. [protected]@gmail.com in response to my Buying Lead on Alilbaba .com. We agreed on his company suppling me with 140 Rapala Fishing Lures for the price of $165.00 USD. That was to include Shipping to my place of business in the USA, by Fed EX company. I was to receive my order with-in 3 to 5 days. I also told him I wanted to buy some Yo-Zuri Fishing Lures. We agreed on shipping me 300 Rapala Fishing Lures each month along with An undetermined amount of Yo-Zuri fishing Lures. I asked to purchase more item immediately. He told me that we must complete this first deal before I could get more. I was told to send the Money by Western Union to his Manager. Mr Paul Louis, Medan, Indonesia. And send him the MTCN number. The fee to send it was $22.00 US, so I was out of pocket $187. This was 5/20/08. I sent him the MTCN number. The next day I received an email saying his manager would not allow him to complete the deal until I purchased 4 additional Units Of Lures. He was the one who would not let me buy more until this deal was complete. I told Mr. Anton Simson that I was sending no more money in that fashion, and he could send me the Lures I had paid for or return my money. That was 5/21/08. I have not heard from them since. I have sent numerous emails to Mr Simson, Luresmaster Company, and Mr Lewis. I tried contacting them by the phone number listed on Alibaba.com, and was hung up on several times. I have sent several emails to Alibaba.com that has not been answered. I feel that I have been a victim of Fraud, and that Alibaba.com must condone this action, since Mr Anton Simson and Lures Master Co. Ltd are still doing business on Alibaba.com. Most of my contact was through Ailibaba so they have the access to the emails. I also told them I would be Glad to furnish them with all of the communication and the Western Union Receipt. Still no response from Alibaba.Com. Next I will try sending a letter to my Congressman, the Embassy Officials in both Countries, and any Internet Trading Organization.

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eBay they don't want small dealers

No matter what eBay says, their recent feedback policy changes have been put in place eliminate all small and mid-level sellers to the site to make way for all of the mega volume sellers on the site. eBay is ran by corporate minded people who do not think about small business, but rather how much money can they become worth.

This is evident eBay swallowing up every company that could piggyback or compete for their share of the marketplace (paypal, Skype, banning Google Checkout)

I have been running an eBay store for 2+ years with nothing but 100% feedback and great seller experience. Then they change their feedback policy and like many of you, have found my score to drop drastically and in turn have found my account on hold for 30 days!

The reason for the hold on my account for poor seller performance and creating a bad buying experience. Well now that buyers have a free for all on our feedback that is "relative to the volume of sales per month" the small and mid-level sellers will soon be forced out for poor feedback equally low sales or eBay simply closing you down because you do not give them enough money.

On top of that, when the neutral feedback was put into place eBay told sellers and buyers that the neutral feedback would not hurt a sellers score and then in turn made sellers and buyers kind of ok with that and understanding. Then out of no where those neutrals do count and are held against us. I was talking to a customer service agent with eBay this morning and asked him in all honesty if he thought that sounded fair. Of course he couldn’t answer the truth and said all he could say was the policies.

I also asked him why eBay favours the buyers when its the sellers who actually pay fees to eBay and have an alliance with eBay and work on the site daily. So you give all the power to the buyers in truth may visit the site once a month? Is it because they want to keep the buyers happy and visiting all of their mega dealers? What does eBay care if a small dealer wont be selling their iPod on eBay when they got some huge company on there selling 5000 of them at a time?

I returned an email to them with some questions I asked them. I will post their reply here if I get one back.

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dollar general employee
,
Jul 24, 2008 7:56 pm EDT

I have encountered the exact same problem and have also been suspended for 2 negative feedbacks both of which were issued refunds and never incurred a loss from me. I do not think the new policy is fair and we as sellers have no rebuttle rights to this at all! I have since quit selling on ebay which has financially hurt me but if I can't depend on my account being avaliable for me then why do I need to run up listing fees to have auctions canceled that are NEVER credited back then the process turns into account suspension for non payment of seller fees!

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3:50 pm EDT

eBay I want my money back

This site ebay inc. Payments take out money out of my acount without my o. K. To take out the money out of my acount and I wont my money back in my acount of 20.00 to 20.00 to 20.00 in my acount please back in my acount of coleman state bank of coleman. Mary bridenstine. Thank you

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eBay stay away

Suspended from ebay no reason no warning no help in resolving it. Ebay needs to go out of business they are rip off artist. I paid 70 dollars for auctions running they suspended me and stopped the auctions still I am not sure why or how to fix it. I just wanted my account closed and they will not close my account! Is this aloud I want my info off their site.

I do have some news, here is a phone number for EBAY [protected]

Call all you want. BTW this phone number is only for special customers I got it by accident form an online help.

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bamargeracom
Levitttown, US
Aug 07, 2009 3:51 pm EDT

I signed up to ebay about a month ago, and was subject to and experienced the Ebay/Paypal Monopoly first hand. I did not want to use Paypal to accept payments as I already have my own merchant account with First Data and they are half the price of Paypal. When listing my first item, I scrolled to the part where it asked how I would like to be paid. I un-checked Paypal, and checked credit card. On the next screen it said that in order to accept credit cards I had to fax a copy of my merchant account invoice to them to prove to them that I can support this method of payment. I faxed them the necessary documents, and the games began. 2 days went by and no message from them about what was going on. Then I called them and was asked why I did not want to use paypal, and that it is the preferred payment of ebay. I explained to them my situation, and they said they would look into the situation, and they would get back to my via email. I waited another 2 days, and nothing. I called them again, and they brought me to the listing page, and they walked me through and told me to click Paypal for payments accepted, and I told them I did not want to accept Paypal, and they were dumbfounded and did not know what to do. They knew nothing about how to integrate my merchant account. They told me I have to wait for T&S to contact me. The next morning I called them again, and was once again told to just use Paypal and recieved a pitch on how they were safe and secure. I asked to speak to a manager, and they told me the manager was not available. I then called again and they finally got to the bottom of things. I listed a couple of items, and after the first one ended, the buyer told me there was no way for him to pay. I called ebay again and they told me there was a "Pay Now" button in the email that was automatically sent to them after the auction ended. The buyer told me there was nothing there. I got this same response from every winning bidder that day. I called ebay and they once again told me that I should accept Paypal for payments until they get the situation fixed. I told them I would not pay for the listing fees so far and they told me I have to pay them, and that it is like listing an ad in the paper and the listing fees are non-refundable. The next day they told me that they fixed the problem, and then I listed a couple items, and everything seemed to be good, until the first auction was down to the last minute. The account was blocked by Paypal, and I was informed that they needed more information on my Paypal account in order for the account suspension to be lifted. I called ebay and they told me the block was from Paypal. I called Paypal and they asked for my SS# and receipts for the items I was selling. I told them I never opened a Paypal account, and they told me regardless, they would still need the information in order to lift the suspension, and until then, the account would remain blocked. I called Ebay and they told me there was in fact a Paypal account linked to my ebay account and that there was nothing they could do. Now, I NEVER opened a Paypal account nor did I link it to my ebay account. To me, this is yet another shady desperate attempt by Ebay to force new members that do not know any better to use Paypal to accept Paypal so they can make money from every angle. When I call them and tell them this whole scenario, they ask me if there is anything they can help me with, otherwise the phone call will be disconnected. They no longer respond to my email regarding this and they told me that if I keep contacting them through ebay live chat that they would bring up charges for Harassment. What a way to run a company. I also notice that when you post ANY negative comments about ebay that are valid in the ebay forums, the comments are removed and you are banned from posting in their forums. They are trying to cover up anything negative about their company, but truth be told..., check out Ebay and Paypal on the Better Business Bureau and see all the complaints they have since January. There are well over 10, 000 of them. Ebay soon will be a thing of the past and they will continue to lose thousands of members a week to Amazon, just like me.

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eBay beware of this phishing!

Dear eBay Member,

Due to our latest changes on eBay Marketplace security system we have discovered there is an issue with your Account on file.

You can also copy and paste the following link into your Web browser:
http://cgi4.ebay.com/ws/eBayISAPI.dll?AccountConfirmco_partnerId=2&pUserId=&siteid=0&pageType
Your confirmation code is: 65417

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5:05 am EDT
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eBay I got ripped off for 938.00 on ebay and they don't care

I found a reasonably priced 150cc Scooter on Ebay. Sent a bank check for the sum of 938.00, and I got a Junk Scooter that wont start! Its been a year now and I’m still pissed because the thing sits in my basement and still wont start! I bought it from a Scammer named Rak on Ebay. His Ebay store is called Netnetstore. He is located in Lorain Ohio. I talked to everyone there except for him. I talked to his Mechanic, who stated he’s just a Ford mechanic. I talked to the receptionist, who always says he’s gone or in a meeting. He did send me some parts but they didn’t help and most of those parts were for the lights. What a rip-off!

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Lori2002
Chubbuck, US
Sep 23, 2008 7:11 pm EDT

I think many people do not check the ads for specific information before they buy. Did you ask for information from the seller such as how old is it, does it run, and any other thing you can do to avoid a rip off. Did you get a picture, did you complain to ebay?
I ALWAYS check other ads to see if the price is out of range, and I often read the sellers and buyers columns about rip offs to identify the likelihood this is one of those kinds of sales that I could lose $ on. I did not see you say you talked to ebay or what they said. Yes there are scammers, buyer beware is all over ebay for the people who listen. Sorry on your loss!

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3:29 am EDT

eBay scam

Be careful of this company, they make promises of making thousands by giving away free software, they also claim that it was designed by a ebay software developer, and it is ebay certified.

IT IS NONE OF THE ABOVE!

They will rip you off for $199 and $30 a month for a "license" to give away free software called shopping genie.

I was ripped off for $197 and $30 a month until I discovered that the software they refer to as shopping genie was actually something YOU CAN GET FOR FREE at ebay, called "ebay to go"
they are charging $197 for this!

Dont fall for this scam!

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Disabled American Vet
Chesapeake, US
Apr 17, 2012 5:29 am EDT

I have been doing business on Ebay for years now and now I am literally scratching my head, I was a top rated seller on their site and was doing great until April 2012, during this time my sales had plummeted and I am not kidding, by 95%. I went to my seller dashboard and I noticed that my Seller performance was like it always has been, almost perfect with no complaints, I was further confused at what could be wrong, so I called Ebay and they pointed to the Buyer Protection cases and there was the problem, during April I had 3 cases concerning a product all were taken care and the customers left glowing feedback on my speed and willingness to solve their problem in a professional and quick manner. OK, so you would think no harm no foul, not the case, it seems Ebay does not take into consideration of you solving the problem, the strike goes against you because a complaint was filed, regardless of the outcome. In my opinion this is micro managing at its worse, I am totally disoriented and confused about a policy that would punish you regardless of the outcome. Yes, I am upset with this and I do intend to send a report to my congressman to look into Ebay's policy on this and see if any business related regulations are being violated.

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duckhead67
West Monroe, US
Feb 22, 2011 5:11 pm EST
Verified customer This comment was posted by a verified customer. Learn more

Ebay can and will STEAL money from your paypal account. If you can finally get them to admit to taking the money, they will say it is within their rules and you have no recourse. This is STEALING pure and simple. If you ask them to read you the RULE they are applying, their answer is "its in there". It is not in there. I have read and reread every paragraph of "fine print" available and nothing gives them any right to remove money from your account without permission or notice. This action is classified as THEFT!

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woodyfelix
,
Sep 11, 2008 3:46 pm EDT

I won an item on ebay, paid for it on August 13 08 and never received it, buyer dosent explain . when am I gonna receive it ? Buyer took off with my money.shame on her. filispa is her name.

Belleville
Belleville
Cincinnati, US
Oct 17, 2013 12:10 pm EDT

I just was burned by ebay and its famous buyer protection scam, I have several hundred positive feedback been selling a long time with good reviews. One woman from Brentwood California just burned me very good by purchasing a bottle of Chanel and when she received it she claimed it was not authentic, I have previously had the bottle authenticated and because it came from a family member who had passed I knew its entire history, date of manufacture, bottle designer ect. she was allowed by ebay to stomp her feet open a case and even when I provided all documents and receipts they still sided with her, well it just got to my house today and guess what. Its NOT my bottle of Chanel its been filed on the back and is 1/2 empty, what did ebay do? They gave her my Chanel and her money. They are legal gangsters. I added her to [redacted] and that's all I can do. I like the signature above "if you cant afford to lose it, don't sell it on ebay" I have closed my account and will never do business there again.

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Glenn Henderson
Custer, US
May 06, 2013 2:37 pm EDT

On March 9, 2013 I bought a 1956 Chevy pickup form SportsCar LA using the Buy It Now option thru eBay. I talked to them first telling them that the truck would need to be shipped to Custer SD on April 16th. I was told it would be no problem and would cost $7-800 (ACTUAL COST $1300). It took until 3/14 to get an invoice that spelled out those details. I paid in full by bank wire within 20 minutes. I finally rec'd an assignment of title 3/29 after much prompting. They had never actually held title. They said that was normal. They kept telling me they would get shipping arranged.They missed the promised date even tho I had spent $1000+ to get to the delivery poiint. (I have two homes and had to fly to Custer -- which they knew). When it became clear that they would not get delivery accomplished I asked for my money back. They refused. I told them I would post negative feedback. When I said I'd go to eBay's Buyer Protection they coerced me out of it. They finally delivered on 4/29 (Sunday). I had left Custer and had to get someone to receive. I posted NEGATIVE FEEDBACK and they got it canceled accusing me of feedback extortion. AVOID THEM.

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gcm7
, ZA
Jul 05, 2011 3:40 pm EDT

Hi.I showed interest in a caravan on vottle.com.I got mail then from eBay and paid R34 000.Mails flow between me, eBay and the seller.All the same things of divorce, and, and, and.It bacame fishy when it seemed like the woman sending me mails and the one form eBay are one and the same person as the style of writing looked the same.To make a long story short. I lost my money today.She first told me 3 times that I can get my money back and when I wanted it back - she tells me that I first have to pay the outstanding balance and then get the money back.

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Bill
, US
Feb 13, 2009 7:32 am EST

Bait & switch operation. Do not order from them.

I purchased a 512MB Compact Flash for $88.50. I recevied a call from them the next day saying that the price was now $147. They put low prices on their web site to get high ranking on the price comparison sites but when you try to purchase it, they switch the price.

If they advertise a price, they need to honor it!

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robertthescamhunter
Troy, US
Nov 27, 2012 6:23 pm EST
Verified customer This comment was posted by a verified customer. Learn more

Mark rothstein almost got away with taking 67, 000 dollars from me today but thank god i read all the bad reviews about him, and my bank stopped the transaction he won my item and conviced me to use payment via bank wire instead of paypal, ach deposit but what he does is take peoples items and reverses the transaction and gets his money back and the item for free. But my bank changed my account before he could even start his scam, thanks to reading this board. Thank you all for reporting scammers like this, they are bottom feeders ###
Robert. 11/13/2012

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Lookerr
, US
Oct 30, 2012 8:59 am EDT

This ebay seller russmay sold me a diamond bracelet ($375) and I returned it for a refund. She refused my refund and then sold & shipped the bracelet to someone else. She collected full price plus shipping from both of us for this 1 item and still refused my refund. I have filed criminal charges for petty larceny and am also filing in small claims court.

If you choose to buy jewelry on ebay, save yourself from fraud and theft and do not buy from ebay seller russmay. Russmay is an ebay nightmare who also engages in feedback extortion. I was a fool to buy 3 items from her! She agreed to send my items back to me if I changed my feedback to positive and then she sold one of them in another auction! I did receive 2 of the 3 items back and am reselling them due to their bad energy for me.

Don't make the same mistake I did! Check my feedback on her ebay seller's feedback page for Sept 2012 - I am tahoeangels- the first buyer of the 14k diamond tennis bracelet for $375 (plus shipping). I have had over 8 years of 100% positive buying experience on ebay until I met this seller, who has now gotten my account suspended because I named her publicly and that was against ebay policy. (How can you not name someone publicly when you file criminal charges and sue them?) Oh well, I was done with ineffective, inefficient ebay anyway after they could not do a thing to help resolve this loophole for blatant fraud. I have wasted a lot of precious time and it stinks that I have to spend anymore in court! Beware of online thieves & liars & always use a credit card through PayPal if you must use Paypal. Good luck-stay safe!

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xxxzzz
, US
Dec 03, 2009 1:34 am EST

Gerald Jones- br549bikes on ebay continually scams dealers out of their hard work and, if dealer refuses to sell to him, gives negative feedback to reduce competitions ratings.

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2:46 am EDT
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eBay unfair collections of debt

Unfair collections $22.61. Debt is not my debt. Victim of id theft. Never had an ebay account fixing to turn me over to collections for this debt sent them a 4 letters in the mail saying I am victim of id theft, they refuse to do anything. Charging me a 1.5 Apr late fee every month. Keep on sending harassment e-mails have told them to stop. I have made a number of calls to Dan Janakas of ebay at [protected] they refuse to respond. Account ID E164104785001 is not my account credit card stolen that was used to set this account up. EBay Global Collections needs to go pawn sand because I refuse to pay a debt I did not do I did not list anything.

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DownwithEbay
South Berwick, US
Jul 05, 2011 12:39 am EDT

Down with Ebay!

eBay Customer Reviews Overview

eBay is a popular online marketplace that connects buyers and sellers from all over the world. With millions of active users, eBay offers a wide range of products, from electronics and fashion to collectibles and antiques. The platform is known for its user-friendly interface, secure payment system, and excellent customer service.

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Another positive aspect of eBay is its secure payment system. eBay uses PayPal, a trusted and secure payment platform, to process transactions. This ensures that buyers and sellers are protected from fraud and other types of online scams.

eBay also has a strong customer service team that is available to help buyers and sellers with any issues they may encounter. The platform offers a variety of resources, including a help center, community forums, and a customer support team that can be reached via phone or email.

Overall, eBay is a reliable and trustworthy online marketplace that offers a wide range of products and excellent customer service. Whether you are a buyer or a seller, eBay is a great platform to buy and sell goods online.

eBay In-depth Review

Website Design and User Experience: eBay's website design is clean and user-friendly, making it easy to navigate and find what you're looking for. The search bar is prominently displayed, and the layout is intuitive, allowing for a seamless browsing experience.

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Pricing and Value for Money: eBay is known for its competitive pricing, with many sellers offering products at lower prices compared to traditional retail stores. Additionally, the platform often features deals and discounts, allowing customers to get great value for their money.

Seller Reputation and Trustworthiness: eBay has a robust seller rating system, which helps buyers make informed decisions. Each seller is rated based on their past transactions, and customer reviews provide insights into their reliability and trustworthiness. This system ensures a safer and more secure buying experience.

Buying Process and Customer Support: The buying process on eBay is straightforward. Once you find the item you want, you can easily place a bid or make a purchase. The platform also offers excellent customer support, with a dedicated team available to assist with any queries or issues that may arise.

Shipping and Delivery: eBay provides various shipping options, allowing customers to choose the most convenient and cost-effective method. Sellers are responsible for shipping their items, and estimated delivery times are typically provided. However, it's essential to review individual seller policies for specific details.

Return Policy and Refunds: eBay has a comprehensive return policy that protects buyers. If you receive an item that doesn't match the description or is damaged, you can request a return and receive a refund. The platform facilitates communication between buyers and sellers to resolve any issues.

Security and Privacy Measures: eBay prioritizes the security and privacy of its users. The platform utilizes encryption technology to protect personal and financial information. Additionally, eBay has strict policies in place to prevent fraud and unauthorized access, ensuring a safe online shopping experience.

Mobile App Functionality: eBay's mobile app offers a seamless shopping experience on the go. It provides all the features available on the website, including easy navigation, secure payments, and access to customer support. The app is user-friendly and optimized for mobile devices.

Community and Feedback System: eBay's community and feedback system allow buyers and sellers to interact and provide feedback on their experiences. This system promotes transparency and accountability, helping users make informed decisions and fostering a trustworthy marketplace.

Overall Customer Satisfaction and Ratings: eBay has consistently received positive customer satisfaction ratings. With its wide range of products, competitive pricing, reliable sellers, and excellent customer support, eBay remains a popular choice for online shopping. The platform's commitment to user experience and security contributes to its overall positive reputation.

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- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.

Ensure to follow these steps carefully to effectively file a complaint about eBay on ComplaintsBoard.com.

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