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4.2 3812 Reviews

eBay Complaints Summary

164 Resolved
720 Unresolved
Our verdict: With eBay's very poor resolution rate, careful consideration is needed. Research their service comprehensively, and read up on how they handle customer disputes. If you face issues, be prepared for potential challenges in obtaining resolutions and explore other service providers as backups.
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eBay reviews & complaints 920

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12:24 pm EDT
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eBay bad product/no product

We ordered three books from Half.com. One shipped with 18 pages torn out of it, one never shipped and one was not what was ordered. We were charged for all three books. Half.com did not respond to our complaints and neither did the shippers. We cancelled our credit card and the charges were never paid to Half.com. Only then did they respond to our complaints saying we never should have cancelled our credit card payment. They claim we should have used their complaint process. We did and it is BROKEN. Do NOT purchase from Half.com. They suck! And you will not get your books in time for class and you will never get a refund. They figure that since you did not pay a whole lot of money for the books you'll not fight for your money back. They make a ton of money doing this.

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Update by booger
Sep 15, 2009 12:28 pm EDT

I agree. Half.com only rips everybody off and never pays for the wrong it does. Someone should put an end to this terrible organization. They ripped me off every time I've used them.

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PatK24
, US
Oct 24, 2010 5:57 pm EDT

I was using half.com without any issues for about 4 months. In August I switched banks, and since the only way half.com will pay you is through direct deposit, I missed a deposit to my account. Their site says they will automatically try to deposit any missed payments next cycle, but that never happened. I've written to customer service 10 times, and no one has even acknowledged that they've seen my letters. They won't give me the money they owe me, and their customer service is nonexistent. RIP OFF.

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JeremyJ
Euclid, US
Dec 20, 2010 4:44 am EST

They have been holding 5, 400 dollars of mine for over 7 months. I have sent all necessary information to them and still no money. they even said they will release a check to me and still no check. I don't know what else to do. I even had proof of all my sales I sent them. (shown if pic below). After many emails over 30 no help. I have been dropped from most of my clases due to lack of payments, and evected out of apartment. I am just a college student and they took a lot from me .

I want to find a lawyer thank can help me. email jk5@uakron.edu

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NewYorkgal
, US
Oct 16, 2011 6:54 am EDT

I AGREE 100%! Half.com is a RIP-OFF, AND CUSTOMER SERVICE IS A JOKE!

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9:13 pm EDT
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eBay scam

What is up with HALF? Who appointed them God over book sells? I have been blocked for no reason at all! I have kept up with all their requirements. I have 99% feedback. I ship out the same or next day and am prompt to respond to all emails. And when my sales are in the 1, 0000's they put you on holiday and make yo jump through all their AUTOMATED response, can't talk to a person, and then weeks later they respond and say you are suspended. THey don't have to give a reason they keep your money for 90 days and make interest on it that they don't pay you back, when you go to get your money they make you go through more hoops to claim the money. Isn't there anyway to sue their buts off! I am not about sueing people, I just want to get my money that is mine! HELP! Is there a lawyer who would be willing to take on the so called almighty of books sales? Just found out about one that will be coming soon and you can bet that I will be going there. Half needs to be taken down a few links so that they think of the real honest person who is trying to make a living instead of padding their stockmarket pocket books especially in this economy now. What can our government do? They probably are in half's back pocket though. Any one else fed up? Maybe we should all unite and get a lawyer willing to take on half. Any ideas? Thanks

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NewYorkgal
, US
Oct 16, 2011 7:05 am EDT

HALF.COM IS A SCAM!

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BadTink
Fountain Hills, US
Sep 25, 2009 5:20 pm EDT

Bobtheman,
ARE YOU NUTS! I just found out I was suspended. 99+% rating. Always follow the rules and they will not tell me why I have been suspended. On the 15th they owed me over $30k now they owe me over $40k and I was told I have to wait 90 days to get my money.

The free market has to do with buying and selling and fair practice. There is nothing fair about the practices of Half.com. The fact that nobody will take phone calls and nobody can tell you what is the matter with your account is pure Fraud. It's as if Half.com is having a cash flow problem and we are the ones to suffer. If you sell $10 worth, no problem. You sell large dollars and you can expect to get stuck and receive no money.

If there was a way to sue them, I would. In no other business is this allowed. What a complete scam.

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bobtheman
, US
Sep 02, 2009 9:46 pm EDT

What can the government do? Jesus Christ. Why the hell should government do a god damn thing? Don't people know how to deal with things themselves anymore? Must the government save everyone from themselves?

Just do what they ask and get your money. If you don't like selling on Half.com, sell on Amazon. That's what a free market system is about.

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7:20 pm EDT
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eBay crook

Ebay seller "a_new_golden_dawn" is a FRAUD and a PHONY. She doesn't know anything about magic. In fact she has over EIGHT Ebay accounts where she sells fake meta. Her name is Verna Henry and she runs an antiques shop in California where she gets all the junk she says is from her magic grandmother. EBAYS A NEW GOLDEN DAWN IS A FRAUD. DONT WASTE YOUR MONEY OR JUST FLUSH IT DOWN THE TOILET LIKE I DID! I bought a magic bottle and it had a bunch of PLASTIC In it not even real crystals. dont get duped by this crook!

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Jeo Pif
, US
Nov 20, 2016 10:24 pm EST

来自芝加哥伊利诺伊州的杰姆王是一个骗子在ebay由jianwang777。他是一个小偷,应该被逮捕,因为他的参与,包括窃取人们的手机和销售破碎的黑名单手机。 wangjian777@hotmail.com是一个骗子!

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Adam Crotts
Champaign, US
Nov 20, 2013 12:23 pm EST

I suppose Jack had a complaint about his magic beans too huh? I have a magic pile of dog ### you can buy for only 100 dollars. I got it from my magic dog. MAGIC IS FAKE. DUH! Welcome to the real world where magic isn't real. We call it the grownup world. Wanna see magic as real as it gets?...go to Disney.

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6:25 pm EDT
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eBay awful experience

I saw a 3 jaw for sale on e-bay from seller 800watt. I send seller 800watt an e-mail to ask about the tolerance of these chucks because of an earlier experience. He assured me this was a well built and precise chuck. I order the chuck and pay for it. After a week or so, I haven't heard anything so I send an e-mail to 800watt asking about the shipping information, that is when I found out that he didn't have the mounting plates for the 10 chucks he said was available. Since the backs were unavailable for the 3 jaw chuck rendering them useless and seller said He could upgrade me to the four jaw chuck and that if I wasn't satisfied I could return for a full refund. I told him to send the four jaw chuck and that I would check it out for my use. The chuck is far from being precise, I have sent several e-mails over several weeks about shipping the chuck back to no avail. Now I need to know if this common practice for e-bay to allow this sort of thing to go on, or what course of action do I need to take.

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Fantigro1
Rochester, US
Mar 17, 2015 2:36 pm EDT
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I bought a Technics Stero system from Andy 2622(?), he swears that it was in working condition, did a review and said it arrived in goo shape. Hooked it up and nothing, deader than a door nail! When thru EBay resolutions and made to wait while they got intoch with the seller, as he did with me, he did not respond to them, the Resolutions Dept. So it went in my favor. This Andy, found out that everything went in my favor, he wanted his system back, I was told by customer support because I won under the Money Back garentee I could throw it out if I wanted to, and was told on 2 different occasions to ignor him. Then here comes the threats from the seller, I told him what EBay said and all of a sudden everyone was wrong. I had plan to send it back anyway, then my mom passed and had to be buried, it just got worst. I'm nor sorry EBay why didn't you help, called you at least 5 times in a week. Don't trust you, and will more than think twice befor I buy on your sight again

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6:31 pm EDT
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eBay no product or service but no refund

I had a charge come across my account for $1.95 for something that I never received. I called the company and they stated that it was for a trial period but I did not recognize the company name or information. They say they have my ip address but I have purchased other things on the computer so I imagine someone else could have my ip address or have even signed up for something on my computer. Here is the kicker. I don't even know what it is because they gave me nothing by mail, phone or email in order for me the check it out to figure out what might have happened. They say they gave me a trial period, to what? They then charged my account for $82.13. They cancelled my service but they won't refund my money and if they aren't going to refund the money shouldn't I at least get a product or service? I have nothing, oh and here is the best part, each day there is a new charge for supposedly another company but it is the same people answer. One was called list for cash, another SBA Track online and who knows what will come next. The last charge was $13.55 so now I have been charged, $1.95, $82.13 and $13.55 and have nothing to show for it. They refuse to give you the name of their call center, they just keep saying they are answering calls for HotBusinessmarket. They refuse to give you the names of people in that company and they refuse to let you talk to a supervisor. Apparantly the supervisors aren't there to talk to people, only to train people how to scam! They have hung up on me each time I have called which only says to me SCAM, SCAM, SCAM! How can they get away with this? Isn't there something that can be done? If anyone knows of any recourse please post something on this website.

Thanks!

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VdrumsRoland
Maryville, US
Aug 20, 2009 12:15 pm EDT

OK here ya go... I found this on Facebook of all places.
http://idek.net/LUn
Then as you see that pulls this site:
http://thetimesnewsonline.info/rfb/JobsNewsIsWorking.htm
But watch this... If you take out all of the links above and just enter the main domain:
http://thetimesnewsonline.info
SAME SITE!
Every link on the page point to the same place and when you go there and make a purchase (as I being an idiot did). You get what they are advertising except, you pay member fees (they don't tell you that until you make the $1.95 purchase. AND You do NOT make money. They just clean your account out!
Get rid of your cards if they have the number and file a complaint with your bank ASAP!
Also, don't bother calling the [protected] or [protected]. Everyone there is foreign (India) ALSO another proof that it's a scam. They hang up on you, put you on hold and never answer the phones.

They run under several different company names.
profitcenterlearning.com
yourprofitgateway.com
Pacific WebWorks, Inc
profitstudiolearning.com
BidFuel.com

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12:58 pm EDT
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eBay scam/monopoly

I recently signed up for ebay, about a month ago. It took about 2 weeks for them to integrate my merchant account to my ebay account so I could accept credit card payments and avoid paypal, as paypal has well over 7, 000 complaints against them with BBB. Afetr calling them everyday for a week, and hearing their sales pitch on why I should "Just use Paypal", they finally sent me an email stating that my merchant account has been accepted and I can now list items and choose credit cards for payment. I listed about $25, 000 worth of consumer electronics which I get from a dropship company. After the first auction ended, the buyer sent me a message stating that they were unable to pay for the item. I called ebay and ebay told me that there was a "Pay Now" button in the email that was automatically sent to the buyer after the auction had ended. I contacted the buyer, and he said there was no such thing. This happened twice. I called ebay again and told them I would NOT pay the seller fees for the items I had listed because the merchant account was not properly integrated with my ebay account. They absolutely refused and just about hung up on me.
I was stuck, and in the meantime while fighting wth them about this, I listed a couple items so I had something going on. The following day, I received an email from ebay stating that my listings had been removed and that my account was now blocked. I called them and they stated that Paypal needed more information on my Paypal account in order to remove the suspension. I informed them that I never opened a Paypal account, and they insisted they did, and that I linked it to my ebay account to accept payments. I knew this was false and was now very skeptical and knew my time with ebay would be coming to an end. I called paypal, and they asked me for information on the Paypal account, and they told me that the information was incorrect. They put me on hold, and then told me that I needed to provide them with my social security number and receipts for items I was selling on ebay. I told them I never opened a Paypal account and that I never linked a Paypal account to my ebay account, and they told me that regardless, the Paypal account would stay and that unless I provided them with the information they requested, the ebay account would remain blocked. I called them several times in hopes that I would get someone on the phone that would help me further. but to no avail.
I personally think this is just simply a shady way of ebay participating in a monopoly with their sister company, Paypal, in an effort to force users to accept Paypal for payments to increase their revenue and so they have total control of what you sell on ebay and control of your money, and Paypal has a habit of suspending accounts with no reasons and hijacking the funds in the account for 6 months or more.
I recently got this straightened out with the Paypal account, and they reinstated my account. The next day, the ebay account was again blocked. I received a message from Paypal statng that there was suspicious activity with the credit card associated with my Paypal account and that they would no longer be able to provide their services to me.
This is the biggest and widely known online scam and Monopoly.
Ebay has become a thing of the past. Everyone has been moving to other sites such as Amazon.com and Ecrater.com. Ebay will continue to lose members every day and will be no more than a glorified craigslist with the highest rates on the web full of scammers and greed.

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amazingrosey1
Wycombe, US
Mar 05, 2014 9:16 pm EST

I just filed a complaint with the FTC this evening about PayPal refusing to release my money that was paid to me by the buyer until 3 days after the buyer receives the item, which I had to pay for out of pocket to ship & they also have my goods now. THEFT!

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thrasher5
Lilburn, US
Jan 09, 2013 3:31 pm EST
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You need to do more then just complain on here. File a complaint with the FTC. Also file a complaint with your state's consumer affairs website as well as California's.

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1:25 am EDT
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eBay debt collection

I have been unemployed for the past 13 months and just returning to work. My eBay Mastercard account was closed and now Mr. Arch Arrington of the debt collection firm Sharron & Lipshie has offered me two paths of debt repayment. A debt settlement which is unacceptable as well as another plan where I can repay the full amount, but I must sign a "Voluntary Judgement" agreement which will be on my record for 10 years. Basically this firm would like to have it both ways. If I do not sign I face a summons from the Sheriff. By signing away my rights, then I can be liable for more fees. I lose both ways. General Electric's Money division was the card issuer and they are stooped to the gutter.
I have informed Mr. Arch Arrington that I will repay the debt but not sign an agreement. I have documented what date that he will receive my payments in case we go to court. There are several FTC complaints against this firm as well as documentation of unethical business practices. I will be filing a formal complaint with the New York State Attorney General.

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3:13 pm EDT
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eBay rip off

I apologize not having the url or their address I just found out I was ripped off and searched their named and you came up then I will search even further. I do remember it was an e-mail I received and followed their link it seemed harmless with only purchasing the Starter Toolkit for a $1.95. Nothing printed about any other monies. Just look over the Starter Toolkit seemed fair. Then I called Customer Service at [protected] and spoke with a lady by the name of Haley, she did tell me I had 21 days to look over the information and if I didn't cancel then an automatic $39.95 a month would be charged to my bank account? I was so glad I called I just wanted to verify what I thought was a fair business. I requested cancellation and I asked for a Confirmation Number to which she said wasn't necessary then I asked her for her name; I let it ride but still felt in the pit of my stomach at odds.
Today I went online to my Bank and the $39.95 was taken out on Friday the 24th I called on the 21st the very day I entered online for the Starter Toolkit it certainly wasn't the 21st day nor obviously I was not cancelled.
I called the number that was found on my Banks site (reason I'm saying this is they have several numbers) they hung up on me 3 times each time I asked to speak to a Supervisor.
Then I called my Bank and guess what! They called them! I was soooo glad .. They didn't treat her like they treated me. I was given a Cancellation Confirmation Number and was told it would be 65days. I asked why so long and my Bank Lady said it can. Once Ebay Success System/NowEbay hung up she requested that if I had no refund on the 30th day call them!
Nothing burns me more than to get ripped off I'm disabled and suffer from Chronic Pain and live on fixed income I've been looking for something that could supplement myself and my Husband something that doesn't cost an arm and a leg and have you working around the clock something HONEST!
So, now that I have vented a bit I'm off to find their address if there is one to report to the BBB!
Grrrrrrrrrrr

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7:39 pm EDT
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eBay credit card fraud

Ebay Success charged my credit card twice, Once under ebay success once under bonuscraigs. I never heard of them and Never ordered anything from them. I called the toll free number that was on my bank records [protected] they refused to tell how they got my credit card information, I did get the town and state out of them after much trouble.

I cancelled my credit card and notified my bank of credit card fraud, I also filed a complaint with the Masillon Ohio police dept and with the FBI's internet fraud division.

Does anyone have a physical address or any more phone numbers on this bunch.

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knis1
Big Rapids, US
Jun 22, 2009 8:40 pm EDT

On June 6th, 2009 I authporized $1.95 to be removed from my account to purchase the ebay success CD DEBIT CARD PURCHASE AT EBAYWEB, [protected], CY ON 060209 but then they continued to take funds from me that were not authorized like this one on June 8th, 2009 DEBIT CARD PURCHASE AT EBAYWEB, [protected], CY ON 060509 for the amount of $39.95 then again on June 22nd for $12.95 PRE-AUTHORIZATION DEBIT AT EBAYWEB, [protected], ON 062209. I under no conditions agreed to any other funds being removed from my account other than the @1.95 on the 6th of June. I did finally get an answer on the phone today the 22nd to complain and to cancel anything else from Ebay ever and will return this stupid CD as well I don't know who I spoke with on the phonebut I couldn't understand half whathe said and I thought he was rude especially when I wanted that money refunded because all I wanted was the CD to see if it was something I wanted to do but not anymore.

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dguilmette
Clinton, US
Jul 20, 2009 7:44 pm EDT

Here is their number...[protected].

You have to be blunt and demanding, AND make sure you insist they cancel ALL their "programs" you may have accidently signed up for, or they will continue to bill you for them.

They have 3 programs, one for $49.95 and dove tailed in are 2 others, at $12.95 and $9.95.

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dbnroctavia
Raleigh, US
Jul 18, 2009 9:49 am EDT

I just had my cc charged 12.95 from bonus craigs. What happen was I sighned up for info for a free fovernmebt grant kit and for shipping the program charges you $1.95 this was in june. July 18 I look at my bank statement and there are charges for 12.95 and for 39.95 for a membership to the program, but I had called and cancelled my membership the same day because I decided that I did not need the kit. So I called the lady (bridgette) At [protected]. She knew that I cancelled because it said so in her records and also when I cancelled She was the same person I talked to. She did not want to refund me my money so I had to really tell her like look I cancelled my membership you have no right to charge my cc for those amounts. It took me an hour to get the lady to refund my cc but she did. Now she tells me when I go to hang up that my cc will be charged 9.95 cc fraud and security program that they have I told her you can not charge my cc for that program none of those charges are listed on the website and you do not have my permission to charge that amount she refused to refund the 9.95. I could not get this women to give me my 9.95 back but she did refund the 39.95 and 12.95.

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jleistikow
Thoreau, US
Jul 17, 2009 3:11 pm EDT

I had the same thing happen. I paid $1.95 for information on making money with Google and was signed up for ID Shield and apparently bonuscraigs. I canceled my subscription after learning how much it would actually cost for the service. I also called the numbers provided to cancel the additional named services and was assured that I would not be charged anything. This was obviously untrue as two charged in the amounts of $9.95 and $12.95 are now on my bank statement. I had to cancel my bank card to insure that no more charges would be taken from my account. I am so angry!

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katybugg1
Mocksville, US
Jul 09, 2009 10:09 am EDT

I have also just found some credit card charges from bonus craigs and another from ID shield! What the heck is going on?

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Chuck Turner
Sandy, US
Jul 09, 2009 10:05 am EDT

#File a complaint about them at www.FTC.gov

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callista
Killeen, US
Jul 09, 2009 10:00 am EDT
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Hello i just went though the same thing what the hell does trial basis mean the day i got it was the day i was charged cant get them on the phone or my $$$ back stay away from here nothing but a headache and haven't even reviewed this

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1:11 pm EDT
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eBay fraud

I had ordered the CD and the next day found out it was a SCAM and called them and cancelled my membership. They said they had cancelled it, but I recieved a CD anyway and 39.95 has been taken from my account. I have called the CS line and waited up tp55 minutes without a answer just music . I will get in touch with Better Business Bureau in MO, and file charges agaist these frauds. Sharon Peelman

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keith rhodes
Orlando, US
Jun 08, 2009 12:39 pm EDT

they charged my debit card $39.95 and i didn't authorizie any charges to my account

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11:44 pm EDT
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eBay did't get refund from half.com

I purchased a book from half.com 4 months ago. Waited for 15 days didn't get the book so I claimed for a refund. Until now I received one email from half.com saying that they will contact the seller. I dont know if I ever will get my money back or even I will dont know how long it will take.

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NewYorkgal
, US
Oct 16, 2011 11:36 pm EDT

It's a total GAMBLE purchasing from Half.com. They don't accept PayPal - which is fishy in and of itself, because they are a company sponsored by eBay - and yet eBay accepts PayPal!

Another problem with Half.com is that their Buyer Protection Policy is sketchy! Their policy states that you can only file 3 claims EVER! So -- what happens if you're a frequent buyer, and ya get screwed more than 3 times -- what, you just have to suck it up - and take the loss? Also -- customer service is practically nonexistent on that site!

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indaia
, US
Feb 15, 2011 9:49 pm EST

I bought a book from half.com I never received the book and they took my money . I tried to contact them, sent severals e-mail, but did not reveived my refund back . Please do not order anything from them .they are big scamm

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4:45 pm EDT
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eBay unauthorized charges

Today is June 15, 2009

On June 1, 2009 my Credit Card has an unauthorized charges of $1.95 from the name called "EBAYWEB [protected]" this is the only name I got from my credit card company and this is also the name I used in my previous complaint because this is the only name my credit card company had on their record. I called the tel. # that they provided to my CC company and you will just hear a busy signal.

My credit card has been fraudulently charged from 3 different companies just days apart namely MWP "AKA" EBAYWEB [protected] for $1.95 "Ebay Success System" ; Earth Essence for $7.95 "Skin Renewal A Trial" ; and Advanced Wellness Research for $4.99 "Bright Teeth Whitening Kit". I did not order all of these products and I have my credit card with me. The CC fraud department notify us for a possible fraudulent charges to my CC. I have noticed that ALL these 3 companies has a similar business in terms of giving a customer a look like sample or just pay a small amount of money for shipping and then the next charges to your credit card or bank account will be charge for a large amount of money. I am just very fortunate that my credit card company caught all these fraudulent charges before my CC company paid the amount to them.

Today, June 15, 2009, finally, I received the product that I did not order from EBAYWEB [protected] "AKA" MWP. Their product is a CD called " Ebay Success System". Immediately, I called MWP telephone number [protected] @ 12:24 pm EST and after waiting for 20 minutes I gave up and hang up the phone. So, I called again @ 2:39 pm EST and after 19 minutes of waiting about 2:58 pm EST someone picked-up the phone and I told him about the product that I received from their company that I did not order. He transferred me to another customer rep. and waited for another 12 minutes for the customer rep to pick-up the phone. Again, I told her that I received their product that I did not order and also I told her that they gave to my credit card company a telephone number that is not working "[protected]", she said to me that they have plenty of tel.#. She wanted my telephone # and email address so that she can credit my account and I refused to give it to her and " I told her that why I will give you my telephone# and email address that I did not order your product". I told her that their company is fraudulently charged my credit card and I will not give it to her my tel. # & email address. So, I asked her back to give it to me the tel. # and email address that she has on their file and she refuses to give it to me. She said that in order for her to credit my account I need to give it to her my tel. # and email address and I told her again that I will not give it to her. "She has my name and address and I gave her the number on the label above my name, but again she said that it is their policy to give my tel. # & email address. I told her to "GOOGLE" Ebayweb [protected] or Ebay Success System to see plenty of complaint from other people.

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lotlizzard
Lillian, US
Jun 24, 2009 9:22 am EDT

My story is similar to both of these so I wil not bore you with all of the details. After receiving the CD (which is as useless as a drink coaster) I noticed a disclaimer at the bottom of the web page where I ordered this piece of turd from. There is more fine print on there than on a new car leasing contract from Ford! I went ahead and called these idiots (which are in a 3rd world country by the way) and they told me that my "subscription" was cancelled at my request. Come to find out, one month later they tried to charge me $1.95 again. I went to Bank of America and they told me that they were very familiar with these people. Their scam is this...
1.) They get you to commit to a small shipping and handling fee for some sort of 'too good to be true' internet work at home business.
2.) After you submit your information to them via the web, they make the small debit/credit charge from your account in the amount of $1.95 assuring them that they now have access to your money.
3.) After you receive your useless CD in the mail, you realize that it was a usless attempt on your behalf to get involved in something like this but you tell yourself, "yea, but it only cost me just shy of two bucks...oh well".
4.) Now is when these idiots submit numerous charges from several of their shelf companies to make debits/charges to your crredit/debit card leading you on an endless goose chase calling the dead end numbers on your credit/debit card statement.

The best way to deal with this is to simply go into your bank or call your credit card company and tell them that you want to change your account information. It took me literally five minutes to take care of it. It's amazing how companies like this get away with ripping people off. I'm sure that's the reason for doing business from a another country. ###!

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cargo
, CA
Jun 23, 2009 4:50 pm EDT

look here http://www.eauctionsuccesssystem.com/members-area/#content
they sell you a cd with the same thing you read on this site
see also http://eauctionsuccessystem.com/step4.php for chargings
they don

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tolije
, US
Jun 17, 2009 6:16 pm EDT
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The exact same situation happened to me. It all started on 4 June 2009. With a fraudulent charge from realtystore.com. I had another from QAULITYHEALTH. The common thread here seems to be the Ebay Success System CD scam. I also received the CD and an attempt to charge me. I also started receiving phone calls from telemarketers the same day.
Like you, I did not order any of these products. I had no interest in any of them and had never been to any of the websites.

I called and spoke with someone at the EBAYSS customer service to get a refund and make sure there would be no further bogus orders. She also tried to get additional information from me. I also refused and asked a series of my own questions. They claimed that I was online at mid-night on a Sat night and ordered their product. She was more than willing to prove it by supplying me with the IP address of the computer that I supposedly used to make this purchase. The interesting thing is that that IP address (209.104.216.5) is within the same network as the website server (209.104.216.28).
There is definitely something very wrong going on here. I canceled my cards and changed my bank account today. I am not taking any more chances.

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eBay taking money for something I didn't order

my 89 yrs; old mother visithing from Hungary made a mistake not fully understud what she was doing
when i got the bank statement i asked her if she bought something
she said yes i'm getting a FREE info from E-Bay.

i called them told them what happened that we did not used the service.

They said they charging used it or not.

$39.95 plus $12.95 Total of $52.90
Im retired limited incom
I can not afford this kind of scam.

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caraj
Levittown, US
Jul 16, 2009 9:10 am EDT

I gave my cc# for the $1.95 shipping for a "free kit" only to be charged $40.95 a week later. First I called Ebay, who has no idea who this company is, then called the 800# on my bank statement. Was told by a rude young lady that there is a 3 day trial period to read the website then you will be charged $40 a month after that for a membership. I still have not received anything in the mail, nothing tangible suggesting this company exists. Please do not respond to emails for online jobs, or anyone claiming to be affiliated with Ebay. They are not.

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R Brodzin
St Louis, US
Jul 23, 2009 1:15 pm EDT

i TOO WAS DECEIVED BY THIS COMPANY. CONTACT YOUR CREDIT CARD COMPANY AND FILE A FRAUD COMPLAINT AGAINST THEM. THAT'S WHAT I DID. THEIR CHARGES WERE NOT HONORED.

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lovebeingamom
Idaho Falls, US
Jul 06, 2009 2:12 am EDT

The same thing happened to me also. I was charged $1.98, then 3 days later I was charged $39.95, and still haden't received the cd that they were talking about. I called to cancel, they wouldn't let me, and said that they can't refund any money because I didn't call in the 3 day trial period. I called on the 4th day of the trial period. Also I din't find any of the information useful, and when talking on the phone to them, if you can get through, they are rude, and don't help you. I am really frustrated with this, and am not working, so I can't be having them stealing money from me!

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Roy Luevano
Pomona, US
Jul 03, 2009 8:48 pm EDT
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The same thing happened to me, i just got my bank statement and there are two charges one for 1.20 and one for 39.95 which i did not agree too. You people should make it clearer on you adds about these extra charges. Now i know the secret to your success system, that is to rip people off. When ever anyone tell's you that something is free, and then charges you for shipping and handling, then IT IS NOT FREE. Roy Luevano

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eBay unauthorized withdrawal of funds from my account

I have two complaints.

1) the same one as all the other people have wrote about on this complaint board. I lost $100.83 due to theft from the seller's lounge aka eauctionlab.

2) how is it that this same company, using the same name, posting the same # is still getting away with ripping people off for over a year now. How do you expect people to do business on yahoo, google, ebay or anywhere on the internet when you allow a company that has so many complaints lodged against it to continue to "do business" on the web. How does that happen? It certainly says something about security on the internet. By not preventing something like this from happening you are losing millions of dollars. Honest people, who are not used to buying or selling on the internet will just go back to the old way of doing business, in line, in front of a cashier.

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CLM
Greenville, US
Jul 02, 2009 2:47 pm EDT

On your bank or credit card statement there should be a phone number with the charge. Call the number and tell them you only wanted the product (disk/software) that you purchased and do not want the service that they charged you extra for and to cancel it and refund your money. This worked for me.

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Jnichols
Santa Rosa, US
Jun 30, 2009 7:14 pm EDT

how can i get this charged reversed, i did not sign up for anything?

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CLM
Greenville, US
Jun 11, 2009 3:57 pm EDT

The same thing has happened to me. I thought because it was for ebay that such a large organization would police the use of their name so poeple wouldn't be scammed. They don't! I purchased the Ebay starter kit for under $3 from The Seller's Lounge and then lost almost $70 from an unauthorized charge by the AuctionMasters.net a UK company whose support email is now invalid. Ebay shoudl post a warning on their home page blinking / flashing and email all their customers about this scam and go to the national news to help curb internet scamming.

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kbuntin
Johannesburg, US
May 31, 2009 11:16 am EDT

Mr. Maiolo is correct in that eBay's seeming tolerance towards scammers on their website is costing their honest users a lot of money. I have thought many times of using eBay to buy or sell items but, I have heard and read of so many negative experiences that I have chosen that it's not worth the risk.

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eBay fraud rip off

Danger, danger, beware of ebay success system on line job,, like google treasure chest, there are hidden fees read every thing before giving out your cc # i, ve experienced both sites and had $ 72.21 removed from my account with out knowing it until I got my bank statement please remember this if all else, you should not have to buy an internet job, if you buy any type of on line job kit, read very carefully, and you will see, please note that neither of the two are in any way affiliated with the real google or ebay. Note # 2 I finally got someone to answer the phone, they claim that they will refund my money, in 7 to 10 days, still waiting, still waiting, still waiting. Ps no matter what with today's economy situation, the internet is full of get rich, quik thieves, do not I repeat do not give your cc # out until you have read all the small print, good luck and god bless

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Update by cuddly1958
Jun 05, 2009 5:36 pm EDT

can u imagine the money they make on interest from your money while they have it, im sure the above is only a fraction of all the people took to the cleaners

Update by cuddly1958
Jun 01, 2009 6:52 pm EDT

i checked out the number, by gosh its been changed, probably do to the volume of calls from being ripped off, i only wish people knew to check on here, before ordering, it would sure save some headaches, just a reminder to be careful of google treasure chest also same basic scam

Update by cuddly1958
May 18, 2009 3:41 pm EDT

i made the same mistake, however i did get a refund by calling this number [protected] please do not give up you will be able to get your money back, although it takes up to 2 weeks for processing, you will not get the $1.97 back good luck and as i say, this is a lesson learned, no matter what it is -------- read the small print especially went on the Internet. NOTE: another one to watch out for is GOOGLE TREASURE CHEST, SAME CATCH THEEM

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Believeinyourself
Thousand Oaks, US
Apr 15, 2010 4:06 pm EDT

[protected] A $3, 000 Internet Marketing system plus the cost of advertising. Anthony & Mr Lungren (spelling?). One is "qualified" first to see if you can afford program. Credit is asked. House ownership is asked. Commitment to "the program and investing in yourself" is confirmed prior to additional callback from a higher level personnel to continue. An email followup forthcoming - nothing received yet. Just keep this in mind: You get a call from someone you don't know from an unknown number with offers to coach online and on phone only w/no references offered on the spot or where they are calling from and asking you to give a credit card # for $3, 000 over the phone. All from something you ordered online months ago that may or may not be true. Your number was obtained from an "opportunity seaker" list. Doesn't make sense does it? See: http://www.ftc.gov/multimedia/video/scam-watch/fraud-inside-look.shtm Hold on to your dreams. Believe in yourself. Do not give any money to someone that you can't visit, shake their hand, or reference at better business bureau (BBB).

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tnwaxman
, US
Aug 24, 2009 2:09 am EDT

Wow, Im glad i checked this out. I thought this was a great sounding job. i do sell on ebay i dont sell as much as i would like to, so this sounded like a really great deal and from ebay itself must be legit i thought. I hate to hear that this was a big scam and you all lost a lot of hard earned money. You did how ever save me and probally 100s of other people like us from loosing money on this scam. i fell for the cheap merchant account to save money and had to close my bank business account because they kept charging and double charging me on sales and boogus fees. Research everything now adays.i think i have done about 4 or 5 searches tonite onebat success system before i found this site and i was this close - to trying it. I dont see why ebay hasnt closed these guys down i will send then all the info on this company hopefully they will check it out

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DivaSoldier
, US
Aug 10, 2009 11:15 am EDT

I purchased a Google Success Kit a week ago and was charged $77.00 after paying $1.97. There is a trial period of seven days. If you cancel during the trial period, you will recieve a full refund. The number to call is [protected] (Google). I also canceled two other trials that I recieved via email after paying the $1.97 (Rebate Millionaire and Network Agenda). Their contact information was located in the email that was sent to me. Bottom line, I quickly canceled during the trial periods of all three to receive a full refund. I hop this helps.

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bamargeracom
Levitttown, US
Aug 07, 2009 3:59 pm EDT

I signed up to ebay about a month ago, and was subject to and experienced the Ebay/Paypal Monopoly first hand. I did not want to use Paypal to accept payments as I already have my own merchant account with First Data and they are half the price of Paypal. When listing my first item, I scrolled to the part where it asked how I would like to be paid. I un-checked Paypal, and checked credit card. On the next screen it said that in order to accept credit cards I had to fax a copy of my merchant account invoice to them to prove to them that I can support this method of payment. I faxed them the necessary documents, and the games began. 2 days went by and no message from them about what was going on. Then I called them and was asked why I did not want to use paypal, and that it is the preferred payment of ebay. I explained to them my situation, and they said they would look into the situation, and they would get back to my via email. I waited another 2 days, and nothing. I called them again, and they brought me to the listing page, and they walked me through and told me to click Paypal for payments accepted, and I told them I did not want to accept Paypal, and they were dumbfounded and did not know what to do. They knew nothing about how to integrate my merchant account. They told me I have to wait for T&S to contact me. The next morning I called them again, and was once again told to just use Paypal and recieved a pitch on how they were safe and secure. I asked to speak to a manager, and they told me the manager was not available. I then called again and they finally got to the bottom of things. I listed a couple of items, and after the first one ended, the buyer told me there was no way for him to pay. I called ebay again and they told me there was a "Pay Now" button in the email that was automatically sent to them after the auction ended. The buyer told me there was nothing there. I got this same response from every winning bidder that day. I called ebay and they once again told me that I should accept Paypal for payments until they get the situation fixed. I told them I would not pay for the listing fees so far and they told me I have to pay them, and that it is like listing an ad in the paper and the listing fees are non-refundable. The next day they told me that they fixed the problem, and then I listed a couple items, and everything seemed to be good, until the first auction was down to the last minute. The account was blocked by Paypal, and I was informed that they needed more information on my Paypal account in order for the account suspension to be lifted. I called ebay and they told me the block was from Paypal. I called Paypal and they asked for my SS# and receipts for the items I was selling. I told them I never opened a Paypal account, and they told me regardless, they would still need the information in order to lift the suspension, and until then, the account would remain blocked. I called Ebay and they told me there was in fact a Paypal account linked to my ebay account and that there was nothing they could do. Now, I NEVER opened a Paypal account nor did I link it to my ebay account. To me, this is yet another shady desperate attempt by Ebay to force new members that do not know any better to use Paypal to accept Paypal so they can make money from every angle. When I call them and tell them this whole scenario, they ask me if there is anything they can help me with, otherwise the phone call will be disconnected. They no longer respond to my email regarding this and they told me that if I keep contacting them through ebay live chat that they would bring up charges for Harassment. What a way to run a company. I also notice that when you post ANY negative comments about ebay that are valid in the ebay forums, the comments are removed and you are banned from posting in their forums. They are trying to cover up anything negative about their company, but truth be told..., check out Ebay and Paypal on the Better Business Bureau and see all the complaints they have since January. There are well over 10, 000 of them. Ebay soon will be a thing of the past and they will continue to lose thousands of members a week to Amazon, just like me.

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cschapin
Law, US
Jul 25, 2009 12:16 am EDT

It's not just these guys... 1-800-flowers.com has the same small print. I've spent hours getting these charges off my credit card. If you have trouble, tell them you'll do a chargeback. They hate that as they have to pay if you even put one in. Good luck and let's all be smarter going forward.

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x2blonde4thisx
Levittown, US
Jul 20, 2009 12:05 am EDT

I'm so angry with myself for falling for this as well, and I am also in the middle of trying to cancel my membership and get my money back. I was given a number to call and contact them which is [protected]. I was told it was 24 hours, but I have only called once and they said it was after hours. I am going to keep trying and I wish you all good luck with trying to end this horrible ordeal.

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bbdekr8r
Napa, US
Jul 17, 2009 1:44 pm EDT
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I have spent this whole week, after telling "Shane Jones", no, I did not want the system, and not answering morning and evening telephone calls, feeling vulnerable and harrassed at the same time by ebay success systems. Now my credit card has been charged with the $39.95 and I have had no answer to my trying to cancel the service. I am working it out with my credit card company to disallow the charges. Be careful and beware: two telephone numbers he was calling from were [protected] and [protected].
I feel foolish but thank you to others who shared what happened to them.

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sammym115
14738, US
Jul 16, 2009 4:54 pm EDT

your absolutely right the ebay success system is a total ripoff, they took me for over$100. and the only way i got it to stop was to cancel the credit card that i gave them

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Bart1
Manistee, US
Jul 16, 2009 8:59 am EDT

Unfortunately, I fell for this myself. I got nothing for my money and they would not refund it.

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L.E. McIntosh
, US
Jul 12, 2009 1:46 pm EDT
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I also fell for this scam. I need to get my money back and I am having a hard time to do so. But thanks for the info that some of you gave. I appreciate it. Shouldn't we all pool together and file a class action law suit against them? Even if we don't get anything back at least they would lose millions of $$$. And by the way, does anybody ever see a $3.00 charge on your bank statement for foreign exchange fee? The same phone# they give the bank that I see on my bank statement is the same ph# provided for the $3.00 charge. Ebay Success keep on denying knowing anything about this charge, but I think they are still responsible. It is their responsibility to investigate who is using their system to charge $3.00. They will have to refund me my $3.00 as well.

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eBay fraud of seller

April, 18, 2009

To Whom It May Concern:

Mr. H. Wyatt sold me computer on eBay on September 20, 2008. I’ve paid $758, 25 through Pay Pal transaction # ID40078913W7531140C.

On November 1, 2008 I received this computer from Mr. Wyatt. In the same day I found out that computer I originally bought from Mr. Wyatt not what I requested. Computer had different configuration not what was presented by Mr. Wyatt.

On February 11, 2009 I received responds from Mr. Wyatt that he “apologize and he will get back to me after the item will be checked” and asked me to return this item back with the full refund to following address: P.O. Box 42191 Atlanta, Ga. 30311.

The Mr. Wyatt confirmed that we still in a good time frame and he is taking full responsibility for the error and he will refund the money which I paid for the computer.

On November 16, 2008 the computer was returned back to the Mr. Wyatt. I received the confirmation that Mr. Wyatt received the computer and after that I haven’t heard anything from Mr. Wyatt.

I was trying many times to contact Mr. Wyatt, but he did not answer me and removed his items from the eBay.

I am asking the authority to take any actions possible to get my money.

Sincerely,

Pavel Prilepko
Ap. 108, 28 Voennoe Shosse
Vladivostok
Primorsky kray
690088, Russia
[protected]@mail.primorye.ru

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Update by ppril
Apr 18, 2009 4:58 am EDT

I consider, that I was intentionally deceived by Mr. Harold Wyatt. The deceit has been based on knowledge of procedures of auction ebay and Paypal. The essence of a deceit consists in tightening the deal and to deduce the deal illegal methods for terms within the limits of which auction and system guarantees the deal. Process of a deceit consisted in the following:

I have won a computer (Item150293686596) on auction ebay. My seller was Mr. Harold Wyatt or «signa2000». I have paid 758, 25 dollars on Transaction ID40078913W7531140C on September, 20th, 2008. I have received a computer on November, 1st, 2008 (U.S. Postal Service, shipment number is CJ296696719US). The address of the seller was following P.O.Box 92163 Atlanta, GA30314, USA; e-mail: hwyatt1@gmail.com. The same day I have found out, that the computer mismatches the declared description on auction. The seller has answered 02.11.2009, that « I will check into it and get back to you. ». The seller has informed 05.11.2009, that « I apologize for the error. You can send the item back for a full refund ». The seller has informed 13.11.2009, that « Please send to: P.O. Box 42191 Atlanta, Ga. 30311 ». Paypal has given up to me of that terms of the reference (45 days from the date of the deal) have been broken. On the other hand, the seller has confirmed, that actions on payment (even on terms established paypal) Transaction ID40078913W7531140C are not finished also the seller has incured the responsibility for the further continuation of the transaction. I have sent a computer 16.11.2009 to the address specified by the seller (russian Postal Service, shipment number is CA013282101RU). I have received the information under the post information, that the computer is already exported to the USA on December, 7th, 2008. In the further I repeatedly and constantly requested the seller about its actions. The seller did not answer me and has removed the goods from auction. I consider, that that actions of the seller are swindle and I demand to collect money from the seller in my advantage.

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eBay ripped off

I ordered from a seller on Half.com. After 2 months and repeated emails to seller and ebay, I still had no dvds. I filed a claim and still nothing. I contacted BBB and received a note from them saying that they could not help me. The matter was 'beyond their scope.' When I finally was contacted by half.com, they said they credited me the full amount. This was a lie, they only returned 2/3 of the money to my credit card. I closed my ebay account and had late last year closed Pay Pal too. BBB really sucks too! They constantly side with both companies and these companies have high ratings with them. Stay away from any ebay/pay pal company unless you want to be ripped off!

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Ripped Off
Honolulu, US
Apr 21, 2009 5:11 pm EDT

I have just had the same experience with EBAY's half.com only I ordered a book, and was charged for it and never received it. I am having the hardest time trying to get help from the customer service. Maybe the whole company is just a big scam! I just assumed because it has EBAY's name associated with it that it was safe. I was wrong.

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eBay false advertising

I recently purchased what I thought was a Human Hair wig (not a Human Made wig, as some sellers advertise, which gives them room to say that it's not false advertising). I purchased it for $102.71 expecting to receive a Human Hair wig, and when I received my product in the mail, it was most DEFINITELY a synthetic wig. Having worked as a wig maker for multiple Broadway shows in NYC and worldwide, I can IMMEDIATELY tell the difference between synthetic and Human hair (besides the fact that you can perform a burn test). The seller only had approximately 30 new comments, and they were all positive. ( I assume it is a form of money laundering...selling products to yourself to gain positive comments). When I went to leave negative feedback and request a refund, I found that they were no longer a registered user. What a SCAM! I found their e-mail on my payment details on Paypal and attempted to contact them. No response, of course, so I filed a request for a refund from Paypal. We'll see how it goes from here.

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eBay Scam

I purchased a phone from KM electronics, what seems too good to be true usually is people! I tried to return a phone that I purchased, KM electronics ignored me 3 times and refused to send me a replacement product. The only repsonse I saw was on the negative feedback I left in which they claimed I didnt contact them! These jerks are describing products as New when in fact the products they sell are crap and used! Not only was the phone I purchased a used piece of junk but they also sent the wrong phone charger~~! ridiculous! these people should be put out of business! BEWARE, DO NOT PURCHASE FROM KM ELECTRONICS~!

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Kayla55777
North Pole, US
May 16, 2014 10:55 am EDT
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I wish I would have seen this before buying from them. Scam company! They don't respond to emails or refund your money when you get a defective product. They also make you pay the shipping cost of their defective product! DO NOT BUY FROM THIS COMPANY!

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onenastychevelle
Franklin Square, US
Nov 06, 2012 4:42 am EST

I recently purchased an item from km electronics from ebay and i have been using ebay for years and sold on ebay for about 5 years and never had to deal with such a bunch of inconsiderate ###s their customer service sucks they dont give a crap . i waiting bidded and won and recieved a broken item and instead of replacing it they siad send it back lose your send back shipping and bid on another one and hope to win .. the basically told me in emails they dont give a ### i would recomend not using them ...here is the item ..New BlueAnt Q2 Bluetooth Stereo Earpiece Multipoint A2DP Text-to-Speech PLATINUM it was broken and all i asked for was a replacmentand i would send back the broken one but i gave them hell opened a case reported them but my advise would be stay away cause all they are are rip off artist and a big head ache

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bjgilb
Diamondhead, US
May 11, 2011 9:08 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I purchased a Cellular South :New" Samsung R350 Freeform cell phone from KM-Electronics that did not work when it was activated. The phone would not recognize any sd card that was put into the phone. I returned the phone with paperwork that said I would get a full refund. However, I am still waiting. Do not purchases from Km-Electronics they do not stand behind what they sell and there is no way to contact them other than thru ebay, but it has to be before within 60 days of your purchase.

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Mikul
Tacoma, US
Nov 26, 2010 10:46 pm EST
Verified customer This comment was posted by a verified customer. Learn more

Yes, KM electronics needs to pay more attention to detail when it comes to dealing with customers.
I bought a "new" Motorola H720 bluetooth headset from them. I received the headset in a small plastic bag and not in new packaging. It would not take a charge. I emailed them and to their credit they responded within hours. I returned the headset at my cost and they sent me a second headset. That headset also was not in new packaging and it had the same malfunction as the first, it would not take a charge. I emailed them and let them know about it. It appeared that they had sent the same headset that I had returned but they denied that. You would think that if they cared about customer satisfaction that they would have at least checked the functionality of the headset. I told them that I wanted a complete refund and that the second headset was on its way back to them. They refunded the BASE price and not the shipping. And they had the gall to request positive feedback. I wrote them back and explained that positive feedback was not going to happen for a couple of reasons. They had not given me a total refund and I was out a total of $21 for return shipping and had nothing to show for it. Then they refunded the original shipping charge and requested through Ebay that the transaction be canceled. Little did I know that the reason for that was so that I could not leave a feedback. They would certainly have received a negative feedback had they not initiated that cancellation request.

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bbblog44
Wichita, US
Apr 17, 2009 12:05 am EDT

I AGREE! Do not buy from KM Electronics! I Purchased a phone on ebay from them and they sent me one that didn't have a keypad light. I demanded an exchange and was sent a phone that worked but was used, dirty, scratched, and the moisture sticker was already pink. I again demanded an exchange and they sent me another phone that didn't have a keypad light. I then explained to them that i would send the phone back and wanted a full refund, they agreed. 2 weeks after i sent the phone back i still hadn't received a refund. I emailed them and they claimed that they never received the phone. Funny how they received three returned defective phones from me but not the final one. I have filed a claim with paypal hoping to get my $200.00 back. DO NOT BUY FROM KM ELECTRONICS

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7:59 am EDT
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eBay unfair suspension

I've been on ebay as a business power seller registered for taxes etc all legal for 7 years, I've had an outstanding 100% almost 10k feedback until recently, when i had a new to ebay ebayer, buy 2 items from me they leave neutral feedbacks for almost everything they buy even if item is ok. Obviously does not understand the feedback system.
Along with this, over the last 2 months my teenage daughter has been ill, so I've had to go back and forth to doctors and look after her more, so my sales went down for the first time in 7 years. I've now been suspended for a month and in the email from ebay it says If i do not improve in the next month i could be indefinetly suspended, but if i am banned from selling for a month how can i improve?
Surely this is unfair dismissal. When they changed the feedback system which is totally unfair being unable to leave any non payers a negative, I went back to college to re skill I'm doing my exams the end of April, then hopefully I can move on get another job, Ebay has just gone down hill over the last year. They need to remember who pays the fees and without sellers there's no sales no fees.

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muphrie
muphrie
New York, US
Apr 11, 2010 9:34 am EDT

If the buyer had less feedback and left you neutral feedback, you can ask for it to be removed to eBay by mentioning upfront that you are writing in for feedback removal. When you do this, this becomes a Trust and safety (T&S) issue and the customer support cannot answer it by copy pasting an answer. It may take time to receive a reply if you do not go through the right channel. Also, if the buyer has communicated with you via eBay or email, you can also mention this and if there is a little sign of satisfaction from the buyer, the T&S can see this and remove the feedback. Please understand, even though the feedback is neutral, it is still counted as negative. So either you'll receive a positive feedback or negative feedback. There is no such thing as neutral feedback. I would have attached a web page for direst feedback removal channel, but it would ask you to sign in first and that is not safe. So I would like you to browse help cause all the answers the customer support gives are in Help files. The only help customer support gives is by forwarding your email to the right department which takes action.

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