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My wife and I have had to make a very hard choice. File for bankruptcy. In doing so, you have to include ALL of your creditors. With that, we included Easyhome.
The papers were sent out over 2 weeks ago and yet Easyhome claims that they never received them while everyone else (even on the east coast) have received them. After talking to them on the phone, they told me they have every right to keep calling, calling my references, harassing us at the door and so on. I decided to make a bold move and obtained a copy of the bankruptcy papers and served them to the store manager. The manager in turn told me that they don't recognize these papers and we need to return the items. Our bankruptcy trustee told us not too and if we did, would put us in a bad situation with the bankruptcy.
My trustee called the store, talked to the manager, explained how everything works and then told me not to worry about them any more. Bahahahahahahahahahahahahahahahaha!
Several hours later, my wife calls me at work to inform me that Easyhome was at my door demanding the product back. I called my trustee right away and she called the store to tell them to back off. The store manager wouldn't even talk to her. The store manager (Zach) left her on hold for quite a while til another employee pick up the phone and told my trustee that he was busy. All the while he was on the phone with the 2 gentlemen at our door telling them to bang on the doors, windows, what ever they could do to get our attention. The 2 guys at our door spoke with our trustee and understood what SHOULD happen. Speaks a lot to how Easyhome trains their management team...if you want to call them that!
In the end we had to call the RCMP to have Easyhome removed from my property. My trustee has filed a complaint with the Superintendent of Bankruptcy's (who will fine them up the ###).
I will NEVER use them again, nor will I EVER recommend them. I hope one day they experience what they dish out.
[censored]dicks!
The complaint has been investigated and resolved to the customer’s satisfaction.
Going bankrupt doesn't affect the lease. The products remain theirs until all the payments are made or you pay it out. You have no right to ownership until then. Despite what you might of been told, they have all legal rights to try and recover their products. They just can not try to get payment from you.
I live in Kelowna I've had them force they're way into my building and walk in my home, they ended up running away, they didn't see the German Sheppard in the kitchen until he was right on their heels, they're both facing a break and enter charge and one of them is also charged with mischief for putting a hole in my wall when they flung my door open and the knob went though the wall, there's currently a peace bond on them and they've so far violated it twice by calling my references so this will be interesting when it comes to court
It isn't rental property. It is leased and at the end of the term, you would own the items.
It's rental merchandise though, not your property, so can not be included in bankruptcy. It would be like declaring bankruptcy while having a rental car and expecting to keep it.
Everything you just described should have been handled by the police. No one can come onto your property, bang on the windows, pound on the doors and so on.
This is illegal. You can press criminal charges against this company and you should.