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Easy Au Pair Customer Service Phone, Email, Contacts

Easy Au Pair
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Easy Au Pair complaints 3

ComplaintsBoard
N
12:07 pm EDT

Easy Au Pair the site is full of scammers and steals your personal information

I registered in easyaupair 9 years ago!
After months of trying to find a family in this site I finally realized that most of it were fake profiles that never answered, lots of scammers trying to get money from you and also very strange people trying to get young people to other countries without even truly identifying themselves or making a believable/serious job offer.
You shouldn't trust any of the profiles or people on this site. Please don't use this site ever!
You could end up in the hands of human traffickers

On top of that I tried to delete or deactivate my profile many times, but it was impossible because they never took it from their site. Also they never replied to my messages and emails. After that they made my profile public on google and other engines so anyone in the world can see it.
It is been 9 years and my profile with my personal information and pictures is still on their site although I have no acces to it since I tried to deactivate it...

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ComplaintsBoard
L
12:14 am EDT

Easy Au Pair Bad site

I wanted to find an aupair so I went online and found www.easyaupair.com website. I made a profile there and found a nice lady there. I decided to call her. When I called no one picked up, so I tried the next day and the same thing happened.
Then I called another person and someone actually picked up. When I told the lady who I was and where I found her number she was shocked and said that she never made any accounts on EasyAupair.
So most of the profiles here are fake. They steal photos and personal information and make fake accounts! Absolute scam!

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nononoir
, US
Oct 25, 2018 12:18 pm EDT

BAD SITE! they will steal your personal information! And it is full of scammers!
After months of trying to find a family in this site I finally realized that most of it were fake profiles that never answered, lots of scammers and also very strange people with no good intentions.
You shouldn't trust any of the profiles or people on this site. Please don't use this site EVER!
YOU COULD END UP IN THE HANDS OF HUMAN TRAFFICKERS.
On top of that I tried to delete or deactivate my profile many times, but it was impossible because they never took it from their site. Also they never replied to my messages and emails.
After that they made my profile public on google and other engines so anyone in the world can see it.
It is been 9 years and my profile with my personal information and pictures is still on their site although I have no acces to it since I tried to deactivate it...

Really really bad site. Should be immediately put down.

ComplaintsBoard
R
4:30 pm EST

Easy Au Pair Stay away from these guys

I registered in December 2008. If you google my name my personal details and pictures of my family comes up under Easy aupair .com. It is wrong for this to happen this information was intended for registered aupairs to view and not everyone from any part of the world. I would urgently like my details to be removed.

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Sally4567
, US
Dec 08, 2020 12:44 pm EST
Verified customer This comment was posted by a verified customer. Learn more

*...make google complaints and complaints ICO (the UK GDPR body)...*

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Sally4567
, US
Dec 08, 2020 12:42 pm EST
Verified customer This comment was posted by a verified customer. Learn more

Same here guys. I signed up ages ago and have been trying for years to get the information taken down, which is now public.

The website looks to be registered in the UK so I went to the UK GDPR body (https://ico.org.uk/), who said they cannot do anything unless the data controller voluntarily takes the information down. I contacted google (https://support.google.com/websearch/troubleshooter/9685456) who said that the public data does not fall into a category which they would act upon.

All I can say is that if we continue to make google complaints and complaints to eventually and hopefully they will eventually do something.

On another note they are now called 'Top Au Pairs', probably because all the negative media on them.

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nononoir
, US
Oct 25, 2018 12:10 pm EDT

I REGISTERED IN EASYAUPAIR 9 YEARS AGO! they will steal your profile!
After months of trying to find a family in this site I finally realized that most of it were fake profiles that never answered, lots of scammers trying to get money from you and also very strange people trying to get young people to other countries without even truly identifying themselves or making a believable/serious job offer.
You shouldn't trust any of the profiles or people on this site. Please don't use this site EVER!
YOU COULD END UP IN THE HANDS OF HUMAN TRAFFICKERS

On top of that I tried to delete or deactivate my profile many times, but it was impossible because they never took it from their site. Also they never replied to my messages and emails. After that they made my profile public on google and other engines so anyone in the world can see it.
It is been 9 years and my profile with my personal information and pictures is still on their site although I have no acces to it since I tried to deactivate it...

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anne cornelio
, US
Sep 24, 2018 5:22 am EDT

guys i need your help is this legit or not?
my employer paid the sum of 700GBP for my working visa in UK I used the site Easy Au pair uk
thank you

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payneneil19
, GB
Oct 24, 2017 7:23 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

My Name is Payne Croft Payne a Pharmacist and my wife is Ashley Neil she is presently suffering from Cancer of the Lungs, she was working in the non-profit sector focusing on childhood development, but now she has been hospitalized for almost 4 weeks now, So We need someone to help around our house--domestic tasks and to help care for my two kids ruby and Kimberly.

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payneneil19
, GB
Oct 24, 2017 7:24 pm EDT
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payneneil24@outlook.com

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aqwerty
, US
Aug 23, 2016 4:13 am EDT

this company has made my pictures and personal information public in browsers such as google. As per their terms and conditions they deactivate the acount once you do not logg in for 30 days. The last time I logged in was 3 years ago and nowadays my pictures and personal data are still on google. I want them to remove my infomation from their database and deactivate my profile totally.

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LBMch
Tucson, US
Feb 04, 2012 12:18 pm EST
Verified customer This comment was posted by a verified customer. Learn more

This seems to be a defunct business. I've tried paying for a membership twice (payments are processed by WorldPay), but the money is never retrieved. No matter whose email @easyaupair.com I try, I never have received a reply. This suggests a serious lack of customer service. Don't bother with this site.

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Ogag
, PH
Nov 26, 2018 4:58 pm EST
Replying to comment of LBMch

😔

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XOUXOU
, FR
Oct 14, 2013 2:24 pm EDT

oui easyaupair est un site qui ne supprime pas les informations personnelles malgré de multiples demandes. Depuis 3 ans que j'ai demandé à maintes reprises de si-upprimer mon compte et malgré tout les photos de mes enfants y sont toujours. Je ne suis pas tranquille vis à vis de cela.
Si qq trouve une solution pour enfin se retiré de ce site je prend l'information.
Site vraiment loin de ce que j'ai imaginé.
En plus les filles au pair qui prennent contact avec nous, les familles, au final elles demandent beaucoup plus d'argent que ce qui était convenu et au dernier moment demande qu'on leur paye le billet d'aller et retour ou autres choses.

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Akoth
, LB
Sep 29, 2013 12:59 am EDT
Verified customer This comment was posted by a verified customer. Learn more

These Nigerian ### have gone too far and apparrently they are good at it i almost lost 550€ i am from Kenya and i registered with easyaupair and i got response from what looked like potential families but then i learnt the hardway one. Week later that they were fraudsters, two families from the UK actually sent me a legit visa application document and a workpermit together with an agreement letter which i signed scanned and send back they had a fake attorney called Barrister Susan Wattford email me the documents it was all believable as they used official language.
Now to seal the deal they told me i should send 550€ to UK under my namr scan the transaction wedtern union receipt and send it to the attorney via email to shoe that i can support myself in UK before i receive my first salary(how clever) . Either way they scammed. Me though i didn't send the money i send them my pictures.

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msvickio
Quathiaski Cove, CA
Nov 19, 2011 7:35 pm EST
Verified customer This comment was posted by a verified customer. Learn more

Yes yes...I was registered at 3 different nanny/au pair sites for several months until I found my current position in Moscow
Russia. I only ever received very poorly written and obviously bogus emails from this site. I found greataupair.com to be a far superior place to upload my details and seek a position. Even after I announced my found position on easy au pair, I still received bogus solicitations for several months. I agree...stay away from here.

Is Easy Au Pair legit?

Our verdict: Given the nuanced findings from Complaints Board's comprehensive review, we cannot assert the full safety of Easy Au Pair's website. The legitimacy of Easy Au Pair requires cautious navigation by users. We recommend proceeding with caution and employing your best judgment when interacting with Easy Au Pair, especially when browsing their offerings or sharing personal information.

Easy Au Pair earns 45% level of Trustworthiness

Moderate Safety Advisory: Easy Au Pair has a 45% legitimacy rating by Complaintsboard. Proceed with caution, using best judgment.

Easy Au Pair's website has revealed that it is not properly optimized for search engines. This could be a red flag indicating that the company is attempting to hide its activities from the public.

Exercise caution when using easyaupair.com as it may have lower quality content or a poor user experience, leading to fewer visitors and lower traffic.

Easy Au Pair protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.

Complaints Board has received reports that the website may be a possible fraud. To protect yourself, consider using a different website. If you find that the website is indeed fraudulent, report them to us, to help protect other consumers.

We conducted a search on social media and found several negative reviews related to Easy Au Pair. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.

However ComplaintsBoard has detected that:

  • Easyaupair.com has a valid SSL certificate, while Scammers can obtain a valid SSL certificate by using fake information or by using a stolen or hijacked domain. In some cases, they may even use a certificate issued to another legitimate website.

Overview of Easy Au Pair complaint handling

Easy Au Pair reviews first appeared on Complaints Board on Feb 24, 2011. The latest review the site is full of scammers and steals your personal information was posted on Oct 25, 2018. Easy Au Pair has an average consumer rating of 1 stars from 3 reviews. Easy Au Pair has resolved 0 complaints.
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  1. Easy Au Pair contacts

  2. Easy Au Pair phone numbers
    +1 (416) 538-5457
    +1 (416) 538-5457
    Click up if you have successfully reached Easy Au Pair by calling +1 (416) 538-5457 phone number 0 0 users reported that they have successfully reached Easy Au Pair by calling +1 (416) 538-5457 phone number Click up if you have UNsuccessfully reached Easy Au Pair by calling +1 (416) 538-5457 phone number 0 0 users reported that they have UNsuccessfully reached Easy Au Pair by calling +1 (416) 538-5457 phone number
  3. Easy Au Pair emails
  4. Easy Au Pair headquarters
    Boston, Massachusetts, United States
  5. Easy Au Pair social media
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