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Easy Spirit
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www.easyspirit.com
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1.2 64 Reviews

Easy Spirit Complaints Summary

3 Resolved
61 Unresolved
Our verdict: If considering services from Easy Spirit with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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Easy Spirit reviews & complaints 64

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Newest Easy Spirit reviews & complaints

ComplaintsBoard
J
3:02 pm EDT

Easy Spirit have not received refund for shoes

Todays date is 24Jul08 - I ordered a pair of shoes from the king of prussia mall in PA on 12Apr08 - they were shipped out by UPS but sent to the wrong address somewhere in King of Prussia on 4/14/2008 instead of Blue Bell PA address. I have been trying to get a refund and credit my Discover account since that time. I have been helped by the Easy Spirit Livingston New Jersey store #6117 since that is where the shoes were shipped from. I have talked to corporate and they told me there would be a resolution in 8 business day and that was on 6/27/08 - had to call the #6117 store again to ask for my refund and they called corporate again. I can give dates and names but it just upsets me more. I now have to pay for a late fee on my credit card since I have not been reimbursed for the shoes - which I did not receive.

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Elisabeth M
Alexandria, US
Jan 21, 2014 3:37 pm EST
Verified customer This comment was posted by a verified customer. Learn more

I bought these boots two years ago, didn't start wearing them until this past month when we got some snow. Today when I was outside shoveling I nearly lost my balance because the snow accumulates on the souls in clumps, sort of like having a few extra heels on the bottoms. Treacherous for me because I'm 77. The model number on the box is CLEARYS02.

ComplaintsBoard
K
12:00 am EDT
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Easy Spirit - sole comming unglued

my husband has had to use commercial glue to repair his easy spirit shoes three times. i know this is not the first complaint, but what i'd lilke to know is WHAT the company is doing or planning to do about the DEFECTIVE merchandis. nataurally this doesn't happen right away, after all you don't wear the same shoe day after day, but after maybe a dozen...

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D
12:00 am EDT
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Easy Spirit - defective shoes

One month old Size 9 walking shoe for women. The bottoms by the big toe are coming unglued. One has already come off. I would like to ask EASY SPIRIT company if they would do something about this. I paid 47.00 for these because the brand name has been recommended as a really good shoe. Thank You! Donna

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V
12:00 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Easy Spirit uncomfortable sandals

Easy Spirit Outlet

345 US Route 1 # 345
Kittery, ME 03904
[protected]
www.easyspirit.com

I just purchased a pair of Bestfits white leather sandals at an "Easy Spirit" store located in Kittery Maine. I live in Mass. I found the them to be uncomfortable after I got them home and would like to know if they could be returned to a store in Mass., as we were only in Maine for the day and it is quite a distance from where I live? Someone help.

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edmonia armstead-umo
washington dc, US
Jan 29, 2023 3:17 am EST
Verified customer This comment was posted by a verified customer. Learn more

need a return label product i ordered not the same not the rite size different shoe and color jan.12 2023...

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Contact Easy Spirit customer service

Phone number

+1 (888) 327-9772

Website

www.easyspirit.com

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